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Coordinator, Service
1 hour ago
Caivan Development Corporation Ottawa, Canada Full timeJoin the team at Caivan, where we're dedicated to providing extraordinary living experiences. We are seeking a dedicated **Service Coordinator** for a **fixed-term, contract **position. As a **Service Coordinator**, you'll play a crucial role in ensuring our homeowners receive th ...
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Coordinator, Service
1 day ago
Caivan Development Corporation Ottawa, CanadaJoin the team at Caivan, where we're dedicated to providing extraordinary living experiences. As a **Service Coordinator**, you'll play a crucial role in ensuring our homeowners receive the highest level of service, contributing to their seamless and fulfilling living experience. ...
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Service Coordinator
22 hours ago
Comairco Equipment Ottawa, CanadaWe're looking for a **Service Coordinator** to join our team at our **Ottawa** branch · **Why work at Comairco?** · - Insurance program, telemedicine and employee assistance program; · - Corporate events such as pizza dinners and Christmas parties; · - Friendly, welcoming environ ...
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Service Coordinator
5 days ago
SECURITAS TECHNOLOGY CANADA CORPORATION Ottawa, CanadaService Coordinator (Contract) Production and Service Manager Ottawa, Ontario · About Us · Established in 1982, Instantel is the global market leader in the design and production of vibration, air · - overpressure, and noise monitoring instrumentation. Our products are used on pr ...
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Service Coordinator
5 days ago
Carmichael Engineering / Ingénierie Carmichael Ottawa, Canada**With us, it's always about people** · Innovation, excellence, integrity and determination are just some of the core values on which Carmichael is founded. These enduring values serve as guiding principles that have allowed us to thrive as a service provider of HVAC and thermal ...
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Service Coordinator
1 day ago
Stan's HVAC Systems Inc. Ottawa, CanadaA family owned and operated HVAC company is looking for a full time Service Coordinator. · QUALIFICATIONS · - office experience · - knowledge of the trades industry · - ability to change gears and prioritize quickly, with a sense of urgency · - works well under pressure · - custo ...
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Service Coordinator
1 hour ago
The Minto Group Ottawa, Canada**SERVICE COORDINATOR · **Ottawa, Ontario · **Build your future at Minto · **Since 1955, we've been proudly building better places for people to live, work and play, one home and one relationship at a time. To us, it's all about special moments — like the thrill of a new apartmen ...
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Service Coordinator
22 hours ago
Comairco Ottawa, Canada**Ottawa, ON**: · We're looking for a **Service Coordinator** to join our team at our **Ottawa** branch · **Why work at Comairco?**: · - Insurance program, telemedicine and employee assistance program; · - Corporate events such as pizza dinners and Christmas parties; · - Friendly ...
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Service Coordinator
5 days ago
Black & McDonald Limited Ottawa, Canada**BUILD YOUR CAREER AT BLACK & MCDONALD** · Black & McDonald is an integrated, multi‐trade service provider that safely delivers high quality construction, facilities management, and technical solutions. We are a family-owned and family-run company that employs thousands of highl ...
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Service Coordinator
5 days ago
GeoScan Subsurface Surveys Ottawa, CanadaXradar provides services to the construction industry. Our services include Concrete Scanning, Cutting & Coring as well as a variety of non-destructive testing & advanced reporting. Our clients typically include General Contractors, Mechanical & Electrical Contractors as well as ...
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Service Coordinator
1 week ago
The Minto Group Ottawa, Canada**SERVICE COORDINATOR · **Location: 1343 Meadowlands Drive, Ottawa Ontario. · **Build your future at Minto** · Since 1955, we've been proudly building better places for people to live, work and play, one home and one relationship at a time. To us, it's all about special moments — ...
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Service Coordinator
5 days ago
The Minto Group Ottawa, Canada**SERVICE COORDINATOR · **Location: 185 Lyon Street, Ottawa Ontario. · **Build your future at Minto** · Since 1955, we've been proudly building better places for people to live, work and play, one home and one relationship at a time. To us, it's all about special moments — like t ...
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Service Coordinator
1 week ago
The Minto Group Ottawa, Canada**SERVICE COORDINATOR · **Location: Ottawa Ontario. · **Build your future at Minto** · Since 1955, we've been proudly building better places for people to live, work and play, one home and one relationship at a time. To us, it's all about special moments — like the thrill of a ne ...
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Service Coordinator
22 hours ago
Black & McDonald Limited Ottawa, Canada**BUILD YOUR CAREER AT BLACK & MCDONALD** · With a solid foundation, anything is possible. Building something from nothing is in your blood, and it's in ours too. It's why we choose to do meaningful work that transforms the world we live in. Like you, we can't wait to get our han ...
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Service Coordinator
1 week ago
INSTANTEL INC Ottawa, Canada**POSITION**: Service Coordinator (56-week, Contract Position) · **REPORTS TO**: Production and Service Manager · **LOCATION**: Ottawa, ON · Established in 1982, Instantel is the global market leader in the design and production of vibration, air overpressure, and noise monitorin ...
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Service Coordinator
3 days ago
SE Health Ottawa, Canada***: · Working from our Service Delivery Centre in Ottawa twice a week, this hybrid position will be responsible for the efficient and effective coordination of client care. · .**_Here are many reasons why you will want to bring your talent to our team:_** · - You will be part of ...
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Service Coordinator
1 week ago
Liftow Limited Ottawa, Canada**About Liftow** · Liftow is the largest Toyota Forklift dealership in North America, established in 1960. With Toyota being ranked #1 forklift in the world and our values, our mission at Liftow is to provide our clients with the most exceptional material handling equipment, prod ...
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Service Coordinator
1 week ago
SE Health Ottawa, CanadaSaint Elizabeth is an award-winning not-for-profit and charitable organization, known for its track record of social innovation, applied research and breakthrough clinical practices in home and community care. Our team of 6,500 nurses, rehab therapists, and personal support worke ...
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Service Agreement Coordinator
1 week ago
Genrep Ottawa, Canada**ROLE DESCIPTION**: · The Service Agreement Coordinator is responsible for quoting and administering Genrep's service contracts. This role requires excellent communication and organizational skills, and the incumbent must be well-versed in generator service, quoting, contracts, ...
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Tenant Services Coordinator
1 day ago
Parliament of Canada, Senate Ottawa, CanadaJob ID: J Classification: SEN-08- Job Type: Determinate (6 months plus, Full-Time)- Location: Ottawa, Ontario- Minimum Salary: 80226/Year- Maximum Salary: 101507/Year- Closing Date: December 18, 2023**About the Senate**: · The Senate plays a unique role in shaping our country's d ...
Operations Services Coordinator - Ottawa, ON, Canada - Stonewood Group Inc.
Description
Client is accelerating our growth in ERP delivery and program management by employing talented engineering and IT professionals with deep roots in their key industries.
This provides a unique perspective that contributes to their customer's success throughout all phases of complex solution implementations. They are an Ottawa based organization delivering global solutions in partnership with an international aerospace and defense consulting organization.The Director of Operations leads Client's ERP Implementation Services business.
Reporting to the Chief Operating Officer of the company, the leader is responsible for managing team resources to deliver cost effective implementation operations and best-in-class services (i.e., Solution/Business Process consulting, Data Migration, system implementation and training services) to help customers accelerate their business system transformation.
The Director of Operations works to build and scale the overall company's services business and collaborates with sister companies, in a bold, fast-moving, transparent, and values-led organization to enable customer and company success.
Able to stand back from immediate problems in order to focus on more far-reaching ideas.Stays calm and controlled under pressure; Maintains a consistent level of activity and performance when placed in tense situations; Strives to provide customers/clients with personalized and efficient service; Aims to improve upon past performance; Develop organizational and operations strategies to build and evolve company's industry leading service offerings and support enterprise growth objectives
Evolve and scale global service operations (i.e., people, process, systems, and tools) to deliver a best-in-class customer experience while building an effective and efficient delivery methodologies
Lead delivery of program/project management, consulting, training, and implementation services to our customers, overseeing resource management, project delivery and operational success metrics.
Be accountable for company P&L goals and metrics and support growth opportunities to achieve, revenue, gross margin, and utilization objectives.
Support the AS9100 certified quality management system through establishment and enforcement of company policy and procedures to promote ethical performance and consistent work executionChampion the quality of products, services, customer support and secure target levels of customer satisfaction.
Research and implement new initiatives and continuous improvement strategies to drive revenue, lower operating costs while maintain quality products that are competitive, all while delivery excellent customer support.
Promote employee engagement through management of resources, including the attracting, hiring and retention of personnel.Support the wellness of staff and implementing policies in line with labor legislation and health and safety guidelines to create a diverse and positive working environment.
Develop and manage the partner strategy and ecosystem in partnership with our Channel team to maintain a global network of certified partners that deliver with consistent qualityProvide oversight of Canadian Government Controlled Goods program in support of Prime Contractor/Canadian Forces contract efforts
5+ years of experience managing, leading and/or delivering ERP or similar software implementation services
~3 years' experience with subscription-based business licensing models, delivering on-premises and SaaS solutions
~ Proven performance building and leading a team of 25+ people in fast-paced, growing company
~ Demonstrated achievements through managing technical, cross-functional professional services teams (e.g., consulting, implementation, trainers, project managers) and delivery partners
~ Demonstrated experience building and scaling a professional services business with accountability for financial targets
~ A high level of business acumen including previous P&L experience through order to cash and active management or Cost of Goods Sold.
~ Ability to travel up to 25% including international locations across the Americas, Europe, Asia, and the Middle East.
Undergraduate Degree in a Business/Information Technologies or related field.
Master's in management or MBA degree and/or Demonstrated application experience
Related Certifications related to Specific Software Solutioning/Services (IFS/Infor/SAP, etc.)