- Troubleshoot and resolve issues in customer environments
- Provide thorough ticket updates and knowledge articles to guide future incidents and problems
- Coordinate with vendors to repair or replace hardware
- Monitor customer environments and infrastructure to ensure optimal performance
- Respond to alerts and action or escalate as required to vendors
- Maintain regular knowledge sessions for the operational teams
- Follow ITIL practices regarding incident, problem, and change management
- Participate in the weekly change process
- Perform network administration on firewalls, load balancers, routers, switches, etc.
- Document and update technical procedures, administrative processes, configuration management database
- Work closely with internal partners and managers to promptly identify and resolve client problems or issues
- Coordinate, document, and execute changes to meet the customers' requirements
- Participate in knowledge transfers and onboarding of new clients to ensure a smooth transition to production
- 5+ years of experience with infrastructure support including a focus on customer service and technical assistance
- 5+ years of experience with networking fundamentals and advanced troubleshooting
- Experience with ticketing and monitoring systems
- Thorough understanding of TCP/IP and network fundamentals
- Implementation experience configuring routers and switches (Cisco, Brocade)
- Hands-on experience with industry-leading firewall products (Palo Alto, Fortinet, Cisco)
- Experienced with the following security technologies (IPSec/SSL VPN's, IDS/IPS, UTM, WAF)
- F5 LTM / GTM / ASM experience
- Network Management experience (Nagios, Cacti, Syslog, SNMP, Network analyzers)
- Experience with SD-WAN technologies (Viptella, CloudGenix, Fortinet)
- Exceptional troubleshooting and analytics skills
- Excellent written and verbal skills
- After-hours and on-call rotation availability
- Bilingual - English and French
- Experience with Linux administration (RHEL or CentOS) and Windows administration (Server 2016 /2019)
- Experience supporting network operations in the public cloud
- Experience supporting storage networks
- Experience supporting multiple clients in a managed services provider organization
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SAP Ariba Functional Analyst
Found in: Indeed CA C2 - 4 days ago
CPKC Calgary, Canada Full timeCPKC is the only truly North American railway and we are making big moves We are a technology hub with more than 1,100 technology professionals who support 600+ applications that keep North America's supply chain moving. Our teams are focused on integrating two railways while dri ...
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ERP Security
Found in: Appcast CA C2 A - 2 days ago
UFA Calgary, CanadaReporting to the Director, Cyber Security & IT Compliance, we are seeking a highly skilled and experienced ERP Security & GRC Administrator specializing in ECC (Enterprise Central Component) to join our dynamic team. The ideal candidate will deeply understand SAP security concept ...
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Firewall Administrator
Found in: Appcast CA C2 A - 2 days ago
ADVANTUS360 Calgary, CanadaFirewall Administrator / Service Desk Tier1 · Benefits Offered: Vision, Medical, Dental Health Spending Account (Full Time Employee) · Employment Type: Full-Time Employee or Full-Time Contract 1YR · Location: Calgary / Western Canada (must be resident within Western Canada) · Re ...
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Oracle Database Administrator
Found in: ZipRecruiter CA C2 - 2 days ago
EVRAZ North America Calgary, CanadaJob Description · Job DescriptionAt EVRAZ, our strength starts with our people As a team we collaborate to solve problems, contribute ideas and challenge each other to ensure growth and ultimately success for the business and our employees. · The Oracle Database Administrator, is ...
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Maintenance supervisor
Found in: Talent CA A C2 - 5 days ago
Olymel Alberta, Canada Full time008641 · Leader in the agrifood industry, proud of the impeccable quality of our products and our 12,000 employees, Olymel L.P. operates in Canada and in over 65 countries under the brand names Olymel, Lafleur and Flamingo. · POSITION TITLE: Maintenance supervisor /3rd Class Po ...
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Palo Alto NGFW Intermediate Analyst
Found in: Appcast CA C2 A - 2 days ago
ADVANTUS360 Calgary, CanadaPalo Alto NGFW Intermediate Analyst · Employment Type: Full-Time Contract 8-12 months · Location: Calgary / Western Canada (prefer resident of Calgary, AB.) · Remote Work: Conditional / Potential In-office requirement at Calgary, AB. · You are an experienced Palo Alto Next Genera ...
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Stock Room Manager
Found in: Appcast CA C2 A - 2 days ago
Tata Consultancy Services Calgary, CanadaManaging stock levels, receiving stock, adding to, and updating HAM as needed, following Stockroom/Workroom Global guidelines, collecting assets, sanitation of returned assets, recertification of excess assets, and the disposition of end-of-life assets. Perform auditing of stockr ...
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Network Specialist
Found in: Appcast CA C2 A - 2 days ago
Insight Global Calgary, CanadaRequired Skills & Experience · 5+ years of experience as a Field Network Tech or similar role, with focus on industrial or oil/gas industries (gas plant, power plant, oil rig, etc.) · Experience with network traffic analysis, monitoring and diagnostic tools (SolarWinds, Wireshark ...
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Senior Service Delivery Manager
Found in: Appcast CA C2 A - 2 days ago
Centrilogic Calgary, CanadaSenior Service Delivery Manager · Position Description · The position of Senior Service Delivery Manager (SDM) is part of the Service Delivery Management organization which has accountability for the operational and service health of the client. This team brings a relationship-fo ...
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SQL Database Administrator
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E-Solutions Calgary, CanadaRole: SQL Database Support Engineer · Location: Calgary, Canada · Duration: Contract · 3-10 years of Microsoft SQL Server Database Administration experience in SQL Server 2008R2/2008/2012/2014/2016. · Installed SQL Server 2005/2008/2008R2/2012/2014/2016/2017 on new 32-bit and x6 ...
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Dental Administrator- Full time
Found in: Jooble CA O C2 - 2 days ago
ADVANTUS360 Calgary, AB, Canada Full timeFirewall Administrator / Service Desk Tier1 Benefits Offered: Vision, Medical, Dental Health Spending Account (Full Time Employee) · Employment Type: Full-Time Employee or Full-Time Contract 1YR · Remote Work: Hybrid/Conditional · You are a Junior Network Security (Firewall) Ad ...
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Front Desk
Found in: Jobgoal CA C2 - 1 day ago
Kenn Borek Air Ltd Calgary, AB, Canada Full timeKenn Borek Air (KBA) is a diversified worldwide aircraft charter and leasing operation. TheKBA Maintenance Department, based in our Hangar 4 office located at the Calgary International Airport, iscurrently seeking Safety and Quality Administrator. This is a full time position, Mo ...
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Program Manager
Found in: Appcast CA C2 A - 2 days ago
DCM Calgary, Canada Full timePosition: Program Manager · Type: Permanent Full-Time · Location: Calgary · DCM is a communication solutions partner that adds value for major companies across North America by creating more meaningful connections with their customers. We pair customer insights and thought leader ...
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Project Controls Administrator
Found in: Jooble CA O C2 - 2 days ago
Secure Energy Services Inc. Calgary, AB, CanadaCalgary - Brookfield Place | Calgary - Brookfield Place · Calgary, AB T2P, CAN · Description · About Us · SECURE is a leading Waste Management and Energy Infrastructure business headquartered in Calgary, Alberta. Our extensive infrastructure network located throughout western ...
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SysAdmin Administrator
Found in: Jobgoal CA C2 - 2 days ago
Target Recruitment Pte Ltd Alberta, CanadaTarget Recruitment · A member of WMS Group (15C7744) · Employment Agency. Our client - Manufacturing (Automation) Industry · Job Title IT Administrator (Automation ) @ Woodlands (DL) · Location Woodlands · $3000 -$4500 · Work Week 5 · Min. Qualification Deg & above · Experi ...
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Executive Director
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Operations Supervisor
Found in: Appcast CA C2 A - 1 day ago
Petwin Properties Calgary, CanadaABOUT PETWIN PROPERTIES · Since its first real estate acquisition in 1967, Petwin Properties has been a trusted provider of commercial and residential leasing opportunities across Canada and the United States. Our presence spans vibrant Canadian cities such as Calgary, Edmonton, ...
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Junior Software Programmer
Found in: Jooble CA O C2 - 2 days ago
BeyondTrust Calgary, AB, CanadaBeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cyber security SaaS portfolio. · You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself. · Beyon ...
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Security Audit Analyst
Found in: Jooble CA O C2 - 2 days ago
altafiber Calgary, AB, CanadaThis position supports internal customers, applications, systems, and vendors with security operations, administration, and general maintenance. · The position supports the Company's compliance strategy and objectives by performing multiple technical and functional roles. It pro ...
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Project Administrator/ Administrateur de projets
Found in: Jooble CA O C2 - 2 days ago
Secure Energy Services Inc. Calgary, AB, CanadaSECURE is a leading Waste Management and Energy Infrastructure business headquartered in Calgary, Alberta. Our extensive infrastructure network located throughout western Canada and North Dakota includes Waste Management Facilities, Industrial Landfills, Pipeline Operations, Meta ...
Network and Security Administrator - Calgary, Canada - CDW
Description
Bring your IT career and talents to CDW where you can have a greater impact, be inspired by our mission, and be excited about your job and future. A Fortune 200 leader, we're the driven professionals and technology experts Canadian companies turn to most to solve all their IT challenges.
Our Network Administrator jobs are an exceptional opportunity to join some of the brightest, best, and most diverse technology minds working in IT today. Tech visionaries and lifelong learners who can take their passion for technology and turn it into powerful, functioning solutions for our customers.
Working as a Network Administrator at CDW means operating on the cutting-edge of innovation and the epicenter of strategy and solutions in a high-energy, entrepreneurial environment. A key member of our Managed Services team, we'll rely on you to be versatile, "go-to" problem solver for a variety of technologies, issues, and initiatives on a variety of network technologies including Next-Generation Firewalls, SD-WAN, Load balancing, and Routing and Switching in both traditional and cloud-based environments.
What you'll do
What you need to succeed
Must-have
Nice-to-have
Who we are:
CDW is a leading technology solutions provider to business, government, education, and healthcare organizations in Canada, the United States, and the United Kingdom. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced startups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small.
What you can expect from us: Culture, coworkers, careers.
CDW is not only the People Who Get IT, but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you'll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self-and your best ideas-to CDW. Because diverse perspectives bring forth better problem solving-and better solutions for our customers on a rapidly evolving technology landscape.
The well-being of our employees is essential to us. CDW offers a comprehensive benefits package, which includes health, dental and vision coverage, coworker stock purchase program, paid vacation time and sick days, RRSP/DPSP and DPSP match, tuition reimbursement, coworker discounts and other generous perks.