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    customer service supervisor - Toronto, Canada - Red Canoe Brands Inc.

    Red Canoe Brands Inc.
    Red Canoe Brands Inc. Toronto, Canada

    15 hours ago

    Default job background
    Description
    • Durée de l'emploi: Permanent
    • Langue de travail: Anglais
    • Heures de travail: 40 hours per week
    • Education:
    • Expérience:

      • Education

    • Secondary (high) school graduation certificate
    • or equivalent experience

      • Work setting

    • Retail business

      • Tasks

    • Supervise staff (apprentices, stages hands, design team, etc.)
    • Assign sales workers to duties
    • Hire and train or arrange for training of staff
    • Order merchandise
    • Authorize return of merchandise
    • Establish work schedules
    • Sell merchandise
    • Prepare reports on sales volumes, merchandising and personnel matters
    • Resolve issues that may arise, including customer requests, complaints and supply shortages
    • Organize and maintain inventory
    • Supervise and co-ordinate activities of workers
    • Conduct performance reviews
    • Sell products on a retail basis
    • Write business and government correspondence such as replies to requests for information and assistance, damage claims or service complaints
    • Operate cash register
    • Manage difficult situations with customers
    • Arrange for shipping, receiving and storage
    • Provide customer service
    • MS Office

      • Supervision

    • 1 to 2 people
    • 3-4 people
    • Customer service clerk

      • Computer and technology knowledge

    • MS Outlook
    • Quick Books

      • Exhibit and display design experience

    • Merchandising or window

      • Area of specialization

    • Clothing
    • Retail store

      • Work conditions and physical capabilities

    • Attention to detail

      • Personal suitability

    • Accurate
    • Client focus
    • Efficient interpersonal skills
    • Excellent oral communication
    • Flexibility
    • Organized
    • Team player
    • Excellent written communication
    • Initiative
    • Ability to multitask

      • Screening questions

    • Are you available for shift or on-call work?
    • Are you currently legally able to work in Canada?
    • Do you currently reside in proximity to the advertised location?
    • Do you have previous experience in this field of employment?
    • What is the highest level of study you have completed?
    • What is your current level of study?

      • Experience

    • 1 year to less than 2 years
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