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Coquitlam

    Call Centre Service Representative - Coquitlam, Canada - GFL Environmental

    GFL Environmental
    GFL Environmental Coquitlam, Canada

    1 week ago

    Default job background
    Full time
    Description

    GFL Environmental is looking for Call Centre Service Representatives to join our team in Coquitlam, British Columbia

    At GFL our goal is to invest in our people and provide opportunities to grow for life

    GFL Environmental is one of North America's leading waste management companies, proudly making communities cleaner, safer, and happier through first-class service. Together, our employees are known as "Team Green"—a name that unites us all under our shared purpose: making our customers and communities Green for Life

    Working for GFL is more than a job — it's an opportunity to grow in your career, make new friends, and make a difference each day.

    The job:

    The Call Centre Service Representative will assist in selling and promoting GFL's solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a professional, courteous manner. Assist outside sales representative with appointment setting, customer tracking and quotations.

    Benefits : Competitive benefits plan, including:

  • Retirement Saving Options, for future financial security
  • Prioritized orthodontic and vision coverage
  • Life Insurance
  • 10 days of annual paid vacation

    • A day in the life* of a Call Centre Service Representative:

  • Arrive at the work station that services inbound calls and customers emails for multiple divisions within GFL.
  • Field emails and customer inquiries with a solutions oriented attitude and display your ability to multitask
  • Perform assigned tasks, which may include:Customer follow-ups and call-backsEmail follow-upsPayment requestsRun credit checks on new customers
  • Be a positive advocate for the GFL Environmental image by fostering cooperation and collaboration with both internal and external customers.
  • Complete other responsibilities, as requested by management

    • *schedule may vary depending on the day-to-day, start time, etc.

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