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    Medical Admin/Medical Asst - Ontario, Canada - Federal Bridge Corp

    Federal Bridge Corp
    Federal Bridge Corp Ontario, Canada

    1 week ago

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    Description

    The Federal Bridge Corporation Limited (FBCL) is a Crown corporation responsible for overseeing the Canadian federal interests in four international bridge crossings between Canada and the United States.

    Its mandate is to provide the highest level of stewardship so that the international bridges and associated structures are safe and efficient for users.

    FBCL owns, manages and operates international bridges and associated structures in Sault Ste.

    The Bilingual Administrative Assistant reports to the Bridge Director, Point Edward Office and is responsible for a variety of administrative support services of a confidential, complex and routine nature, communicating effectively either directly or on behalf of the Bridge Director, as assigned, within the corporation and with external stakeholders, and working in collaboration with other members of the FBCL team in all departments.

    FBCL Administrative and Reception Support (40%)

    Provide administrative supports as needed including but not limited to minute taking, formatting, scheduling, travel arrangements, business presentations, reports, incoming and outgoing mail, publications, BWB all staff event coordination and other correspondence.

    Communicate verbally or in writing, on behalf of the Bridge Director, with internal and external stakeholders.
    Coordinate and track workflows, projects, and action items/decisions, to ensure that paperwork and follow-up is timely and complete.

    Primary responsibility for triaging reception area requests by taking independent action to determine the course of action, with appropriate delegation and judgment.

    This position is required to be in the office to support hours the office is open to the public.

    This position may be required to work modified hours to cover the administration duties of FBCL.
    Office Coordination (10%)
    Primary responsibility for maintaining inventory levels of office supplies; Organize virtual meetings as requested.

    Prepare meeting rooms to welcome the Board of Directors members, FBCL Executives, and/or other external stakeholders (coffee, water, catering, etc.).

    Primary responsibility to maintain all meeting rooms and common areas (kitchen/dishwasher) in clean and organized condition.
    Provide coverage of essential administrative functions normally performed by other team members in their absence.
    Site Specific Administrative Support (50%)
    Primary clerical support to Operations, Maintenance and Project managers, IT, Finance and Human Resources.

    Perform general administrative duties such as proofreading and editing materials in both official languages to ensure quality of language, proper format, accuracy of content, FBCL are reflected, etc.

    Responsible for monthly traffic reporting (BTOA, Non-Revenue/No-Funds, Cash and Charge, Traffic toll units).
    Back up to provide efficient and effective customer service and prepaid account processes within the toll collection system.

    Responsible to recommend, as appropriate, various elements or tools to improve the functional and administrative aspects of the department.

    Primary responsibility to coordinate use of Blue Water Bridge conference rooms and call line management.
    Knowledge of business administration normally acquired through postsecondary education or a minimum of 3 years as an Administrative Assistant is required;
    Demonstrated experience in bilingual administrative writing as well as bilingual text editing and formatting of corporate documentation is required;
    Superior verbal and written communications skills in both French and English;
    Proficient in computer systems and software such as MS Office suite is required;
    Demonstrated ability to generate and manipulate reports using report software;
    Demonstrated expert level competence using computer systems and software such as word processing, spreadsheets and presentation software;
    Ability to handle inquiries, requests and/or complaints from all stakeholders and individuals, both in writing and verbally, with respect, courtesy, and in a helpful manner is required;
    Strong customer service communication skills and de-escalation techniques are required;
    Experience in the coordination of meetings and travel arrangements is an asset;
    Bilingualism (French and English) is required;

    This position offers:
    permanent, full time, pension, benefits, salary increases, paid time off and more


    This position offers:
    permanent, full time, pension, benefits, salary increases, paid time off and more. FBCL is an Equal Opportunity Employer, which promotes a culture of inclusion and diversity.

    Accommodations are available throughout the staffing process and can be requested at any time from the assigned human resources representative.

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