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    Project Management Specialist - Richmond, Canada - New Value Solutions

    New Value Solutions
    New Value Solutions Richmond, Canada

    1 week ago

    Default job background
    Insurance
    Description

    New Value Solutions, a national IT consulting company, is seeking a Project Management Specialist to help our client manage a wide range of projects. The focus is primarily on Telephony Contact Center and M365, however other Infrastructure, Cybersecurity and Unified Communications products may be included. Projects encompass voice/contact centre feature implementation and sustainment needs, as well as M365 enhancement projects and implementations. This includes the sustainment of Teams voice for business users, as well as the delivery of the Contact Center voice platform.

    Responsibilities:

    • Act as Lead Project Manager in managing the operational enhancements and new feature implementation of M365.
    • Act as a Lead Project Manager in various client facing Infrastructure initiatives.

    Requirements:

    • 9+ years of project management experience of medium to large initiatives in an enterprise environment.
    • Demonstrated experience with Contact Center implementations and Contact Center technologies in an Enterprise level organization.
    • Demonstrated experience in M365 implementation with M365 Teams Voice and related technologies in an Enterprise level organization.
    • Demonstrated experience in managing Enterprise upgrades of client computing devices (Windows), networks and other client facing infrastructure.
    • Demonstrated experience in using a variety of project management methodologies such as Agile, Scrum, Kanban, and Waterfall.
    • Extensive knowledge in the development and implementation of a quality management program, preferably in the public sector.
    • Extensive experience in project management including creating and monitoring project plans, schedules, budgets and resources; status reporting; managing project issues and risks; and change control.
    • Extensive experience managing teams including the ability to communicate, set, and maintain clear expectations.
    • Excellent verbal and written communication skills including effective reporting and presentation skills.

    If you have this expertise, and are able to work in Canada, please submit your resume. While we thank all candidates in advance for their application, only those candidates who are shortlisted will be contacted.

    ID#4442

    The hourly rate range for this position is $80 - $110, with the final rate based on consultant experience and fit for the role.

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