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Vaughan

    Receptionist/Novelty Shop Assistant - Vaughan, Canada - Toromont Cat

    Toromont Cat
    Toromont Cat Vaughan, Canada

    4 days ago

    Default job background
    Full time
    Description

    The Receptionist/Novelty Shop Assistant plays a critical role in the Concord Head Office and it the first point of contact with our customers and guests while maintaining support of our sales and management teams. Shift time 7am - 3:30pm.

    Job Description:

  • Demonstrate safe work and environmentally sound behaviours at all times in support of Toromont's Health and Safety Policy, Programs and initiatives
  • Provide efficient, courteous and professional distribution of calls
  • Greet and direct customers and visitors to the appropriate business unit/individual
  • Process the incoming and outgoing mail including distribution
  • Post messages on Welcome Board and Conference Room as required
  • Manage the retail and novelty store operations, i.e. customer sales, stock transfers, stocking shelves, inventory and ensure cash sales are remitted promptly to the Accounting Department
  • Coordinate board room bookings, maintain the coffee bar and order supplies
  • Provide efficient, courteous and professional distribution of calls
  • Greet and direct customers and visitors to the appropriate business unit/individual
  • Process the incoming and outgoing mail including distribution
  • Arrange for couriers, maintain a record and hand cheques to Accounts Payable

    • Job Qualifications:

  • Post Secondary Education and/or equivalent experience in a busy retail/warehouse environment
  • Minimum 2 years administrative support, customer service and reception experience
  • Safety conscious, results driven and passion for consistently delivering exceptional customer service
  • Exceptional communication, interpersonal and organizational skills with a friendly and polished telephone manner
  • Proven initiative, problem solving, attention to detail and a sense of urgency and ability to prioritize
  • Ability to multiple tasks and deliver accuracy in a timely manner
  • Adaptable to constant change in a fast paced environment
  • A self-motivated team player with a relationship building capacity and experience in diverse cross functional groups
  • Proficient in Microsoft Word, PowerPoint, Excel and Outlook at an intermediate level
  • Willing and able to work flexible hours in support of business needs
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