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    customer service manager - Surrey, Canada - Carzone Motors Ltd

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    Description
    • Education:
    • Expérience:
    • Education

    • Secondary (high) school graduation certificate
    • Tasks

    • Manage staff and assign duties
    • Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
    • Determine merchandise and services to be sold
    • Implement price and credits policies
    • Locate, select and procure merchandise for resale
    • Develop and implement marketing strategies
    • Plan budgets and monitor revenues and expenses
    • Determine staffing requirements
    • Resolve issues that may arise, including customer requests, complaints and supply shortages
    • Plan, organize, direct, control and evaluate daily operations
    • Recruit, hire and supervise staff and/or volunteers
    • Supervision

    • 3-4 people
    • 5-10 people
    • Work conditions and physical capabilities

    • Fast-paced environment
    • Work under pressure
    • Attention to detail
    • Combination of sitting, standing, walking
    • Personal suitability

    • Hardworking
    • Positive attitude
    • Time management
    • Client focus
    • Efficient interpersonal skills
    • Excellent oral communication
    • Experience

    • 1 year to less than 2 years
    • Durée de l'emploi: Permanent
    • Langue de travail: Anglais
    • Heures de travail: 40 hours per week


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