- Develop and enhance Standard Operating Procedures (SOP) for new Merchant account creation and management, including user access levels.
- Assess current systems, processes and payment channels across all business units, detailing pain points, inefficiencies, benefits, reporting capabilities/needs and gaps in data visibility and analysis.
- Collaborate with leaders to develop and maintain policies and procedures for Finance payment management, and payment programs to ensure adherence to regulatory requirements and best practises.
- Conduct training sessions and provide guidance to internal teams on payment and security policies and systems.
- Provide oversight and development for ongoing program improvements.
- Maintain relationships with IT, Merchant Service Providers (MSPs) and Payment Card Industry team to manage changes and enhancements related to payment processes.
- Establish a centralized database for tracking and maintaining all performance securities.
- Create a comprehensive Corporate Securities Program with Finance oversight ensuring alignment with The City or Calgary's standards and regulations.
- Design, implement, and manage a complete Administrative Securities Policy covering various security types such as Letters of Credit, Surety Bonds, Cash Securities, and others.
- Develop and implement audit programs for letters of credit and other performance securities.
- Serve as the Corporate Subject Matter Expert for securities, developing relationships with all areas accepting securities and positioning Treasury as the centre of expertise.
- Develop relationships with internal and external partners for effective collaboration on payment processing, programs, security related matters, and ensuring compliance and alignment with organizational goals. Qualifications
- A degree in Finance, Business Administration, Accounting or a related field with at least 5 years of experience in finance, payment securities, or a related field OR;
- A completed professional certificate as a Chartered Professional Accountant (CPA), Chartered Financial Analyst (CFA), Financial Risk Manager (FRM), Certified Treasury Professional (CTP) or related with at least 3 years of relevant experience in finance, payments securities or a related field.
- Knowledge and understanding of corporate payments and performance securities is an asset.
- Strong communication skills and ability to articulate complex subject matter is considered an asset.
- Success in this position requires strong critical thinking and problem-solving skills, innovation and the ability to challenge the status quo and think of new ways of doing things, political sensitivity and the ability to collaborate with multiple partners.
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