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    Customer Service Associate - Halifax, NS, Canada - GoodLife Fitness

    GoodLife Fitness
    GoodLife Fitness Halifax, NS, Canada

    2 weeks ago

    Default job background
    Part time
    Description
    Customer Service Representative (Motivator) - Halifax Barrington Place page is loaded Customer Service Representative (Motivator) - Halifax Barrington Place
    Apply locations Halifax, Nova Scotia time type Part time posted on Posted 2 Days Ago job requisition id JR102396 CUSTOMER SERVICE REPRESENTATIVE (MOTIVATOR)
    Who is a Customer Service Representative (Motivator)?

    The Motivator is responsible for creating a welcoming, clean and safe environment to help Members achieve their fitness goals.

    The role involves being a front desk expert and is pivotal in assisting and supporting Members and Potential Members, to ensure their experience with us is always positive and engaging.

    This includes answering the phone within three rings and taking messages or booking appointments.

    Possess in-depth knowledge regarding Memberships and all Club services and amenities and able to sell these products when opportunities arise.

    Assist Members through possessing an in-depth knowledge of all our systems to be able to efficiently answer Member questions, resolve Member issues or concerns, make updates to Member information, sell memberships, services, products and amenities, etc.

    Gets first-hand customer information and uses it for improvements in products and services. Among the first to volunteer to help others succeed. Superior customer service skills; Proficiency in the use of computers
    Previous customer service and sales experience an asset
    Ongoing training and development to ensure a long and successful career path
    70 Diversity and Inclusion

    At GoodLife Fitness, we are committed to fostering an inclusive, accessible environment, where all employees and members feel valued, respected and supported.

    We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve.

    We are committed to meeting the accessibility needs of persons with disabilities in a manner that respects their dignity and that is equitable.

    All kids and youth with autism and intellectual disabilities experience the joys and benefits of being active.

    GoodLife Kids Foundation enables and supports kids and youth with autism and intellectual disabilities through physical activity and fitness.

    Founded in 1993, canfitpro delivers accessible, quality education, certifications, conferences, trade shows, and membership services.
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