Jobs
>
Regina

    Financial Services Representative II, TB Outbound - Regina, Canada - CIBC

    CIBC
    CIBC background
    Temps plein
    Description

    Nous bâtissons une banque axée sur les relations pour un monde moderne. Nous recrutons des professionnels talentueux et passionnés qui ont à cœur de faire ce qu'il faut pour nos clients.

    À la Banque CIBC, nous misons sur vos forces et vos ambitions pour vous donner le pouvoir d'agir. Les membres de notre équipe disposent de ce dont ils ont besoin pour apporter une contribution significative et être valorisés, à la fois pour ce qu'ils sont et ce qu'ils font.

    Pour en savoir plus sur la Banque CIBC, visitez le site .

    What you'll be doing

    You'll work in a fast paced Contact Centre where you'll proactively reach out to clients to suggest new and existing financial services products that will help them reach their financial goals. As an Outbound Financial Services Representative, you'll share your knowledge of products and campaigns with clients through outbound calls. You'll engage in meaningful conversations, where you'll seek to develop an in-depth understanding of their financial needs. You'll quickly provide information and resolutions to the client's issues. You're flexible to work from Monday to Friday from 9:00 am to 8:00 pm and Saturday from 10:00 am to 6:00 pm.

    CIBC is transitioning to an model, for this role you will be required to work from home. The expectation and details will be confirmed if you move through the recruitment process. Even though this role is a remote position, the expectation is that you must be able to attend your primary CIBC location within two hours upon request (e.g. technology/service outages, Business Contingency Planning, team meetings, celebration, events, etc.)

    < Program Requirements
  • Ability to work independently as an with a secure workspace, in a room or office with a door that closes it off from noises and distractions.
  • Wired Internet connection, capable of continuously supporting excellent call quality and high-speed response rate (Internet connection can be connected to modem through hard cable (not wireless) with a minimum download speed of 15 mbps and upload speed of 10 mbps)
  • How you'll succeed

  • Client engagement - Focus on each client experience and connect on a personal level to make every interaction meaningful. Listen, ask questions, and put yourself in the client's shoes to find the right solutions, every time.
  • Recommending solutions - Connect clients with the right financial solutions. Proactively suggest products that will help them to achieve their financial goals. Work with your team to ensure clients are connected to the right people and opportunities.
  • Product knowledge - Be an expert in CIBC's comprehensive financial product offerings. Keep up to date with both new and existing solutions, and maintain an ongoing learning mindset.
  • Computer savvy - Easily navigate and focus on multiple software applications and dual monitors.
  • Who you are

  • You put our clients first . You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
  • You love to learn . You're passionate about growing your knowledge, and you know that there is no limit to what you can achieve.
  • You're goal oriented. You're motivated by accomplishing your goals and delivering your best to make a difference.
  • You act like an owner . You thrive when you're empowered to take the lead, go above and beyond, and deliver results.
  • You engage with your heart and mind . You care about people and understand different perspectives. You listen and learn from the experiences of others.
  • Values matter to you . You bring your real self to work and you live our values - trust, teamwork, and accountability.
  • Ce que la Banque CIBC vous offre

    À la Banque CIBC, vos objectifs sont une priorité. En fonction de vos forces et de vos ambitions, nous nous efforçons de créer des occasions qui vous permettront d'exploiter votre potentiel.

  • Nous nous efforçons de vous récompenser de façon personnalisée et pertinente, notamment en vous offrant une rémunération concurrentielle, des avantages bancaires*, du soutien pour votre bien-être et d'autres offres, comme des programmes d'aide aux employés et à leur famille et Créateur de moments, notre programme social de reconnaissance basé sur des points.
  • Grâce à nos espaces et à nos outils technologiques, il devient facile de réunir les grands esprits pour créer des solutions novatrices qui améliorent les choses pour nos clients.
  • *Sous réserve des modalités du programme

    Ce que vous devez savoir

  • La Banque CIBC s'est engagée à créer un milieu de travail intégrateur où tous les membres de l'équipe et les clients se sentent à leur place. Nous recherchons des candidats dotés d'un large éventail de compétences et offrons une expérience accessible aux candidats. Si vous avez besoin d'une solution d'adaptation, écrivez à .
  • Vous devez être légalement admissible à travailler au Canada dans les lieux précisés ci-dessus et, s'il y a lieu, détenir un permis de travail ou d'études valide.
  • Date de fin prévue

    Lieu de travail

    Regina th Ave

    Ces renseignements peuvent changer en fonction des besoins de l'entreprise.

    Type d'emploi

    Temporaire (Durée déterminée)

    Heures de travail hebdomadaires

    37.5

    Compétences

    Appels sortants, Centre d'appels, Communication, Gestion de la relation clientèle, Produits bancaires, Produits financiers, Travailler de manière collaborative


  • CIBC Regina, Canada Paid Work

    We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. · At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what ...


  • Access Communications Co-operative Ltd Regina, Canada

    **As a Quality Assurance Representative you will be responsible for**: · **1) Making outbound calls to existing customers and recording key data for**: · - Inbound customer visits by a technician and confirming that service standards are followed. · - Access Communications Net Pr ...


  • Unified CX Solutions Regina, Canada

    Outbound Lead Generation / Appointment Setting Representative · Work-from-Home - Remote Position · Unified is looking for experienced Call Centre Lead Generation / Appointment Setting Representatives to make outbound calls to WARM LEADS to book appointments. · - Full-Time positio ...


  • Cova Regina, Canada

    **About Cova**: · Cova builds innovative software solutions for cannabis retail. Our award-winning point-of-sale platform is #1 in North America, where Cova currently powers over 2,000 stores from coast to coast and has earned a reputation as one of the most trusted brands in can ...


  • ITM Instruments Regina, Canada Full time

    _**CUSTOMER SERVICE REPRESENTATIVE**_ · **-Fast paced** · **-Constant time challenges** · **-Efficiency** · **-Must be a Google expert** · **-Independent go getter** · **Responsibilities and Duties**: · - Attend in-house supplier training sessions and provide technical product in ...


  • We An-Ser Regina, Canada

    **Immediately hiring Full Time Customer Service Representatives at We An-Ser Communications Group** · Through our dedicated Customer Service Representatives at **We An-Ser**, we deliver critical services and create exceptional outcomes for our clients and the many people who coun ...


  • Applied Industrial Technologies Regina, Canada

    At Applied, the Warehouse Representative has immediate impact on our Distribution/Service Centre's performance and in customer satisfaction. You'll join a tight-knit team of internal associates and loyal, long-term customers. Productivity and accuracy are key measures for success ...


  • Westburne Regina, Canada

    **Westburne** is much more than electrical products. We are Canada's market leader in energy solutions, renewables, lighting, wire & cable, automation and connected network solutions. We have access to the best partners in the industry and we go above and beyond to help our custo ...

  • Cashco Financial

    Branch Manager

    6 days ago


    Cashco Financial Regina, Canada

    Sounds good right? Let me seal the deal. Our purpose is to End Financial Exclusion. We are driving this ship to be the one and only transitional lender of choice for Canadians across the country. We strongly believe in providing relief today and hope for tomorrow when our client' ...

  • Taylor Motors

    Product Advisor

    1 week ago


    Taylor Motors Regina, Canada

    We are hiring a Sales Consultant / Product Advisor to help guide clients along their vehicle purchasing experience. You will act as a liaison, providing product/services knowledge to help the customer and clients make an informed and comfortable decision when making a large purch ...


  • Capital Auto Mall Regina, Canada

    Company: · Capital Automotive Group Inc./ DBA Capital Automall · Are you ready to take the driver's seat of our Digital Concierge team? We are on the hunt for energetic and tech-savvy individuals to join us on this exhilarating journey As a Digital Concierge - Customer Care Repre ...


  • Cashco Financial Regina, Canada

    Sounds good right? Let me seal the deal. Our purpose is to End Financial Exclusion. We are driving this ship to be the one and only transitional lender of choice for Canadians across the country. We strongly believe in putting 1 million Canadians on a Path to Financial Health. · ...


  • Access Communications Co-operative Ltd Regina, Canada

    Location: · **Regina** · - Department: · **Residential Sales** · - Employment Type: · **Full time** · **Description**: · **_ · Access Communications is seeking outgoing, motivated, customer focused individuals to join our team. Access is a fast paced, dynamic organization, with a ...


  • Ecofitt Corporation, a CLEAResult Company Regina, Canada

    **About Ecofitt and CLEAResult** · Ecofitt, a CLEAResult company, is a demand-side energy and water conservation focused manufacturer, wholesaler, supplier and administrator of products and programs. Ecofitt primarily works with utilities, provincial efficiency agencies, NGO's, i ...

  • CIBC

    Universal Banker

    1 week ago


    CIBC Regina, Canada

    We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. · At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what ...


  • Nachurs Alpine Solutions inc Belle Plaine, Canada

    **_Are you an excellent communicator both written and verbal? Do you thrive in a team environment but are also able to work independently? Do you have order entry experience and coordinating inbound and outbound truck and rail logistic experience with 3-5 years of customer servic ...


  • Brandt Regina, Canada

    Brandt is currently seeking a Product Support Representative in the agricultural equipment industry for our Regina location. · This position is responsible for placing new customer Parts orders, following up on existing orders, confirming the availability of inventory and respond ...


  • Brandt Regina, Canada

    Brandt is currently seeking a Product Support Representative for our Truck & Trailer division for our Regina location. · This position is responsible for placing new customer parts orders, following up on existing orders, confirming the availability of inventory and responding to ...


  • Culligan Water Regina, Canada

    Bottle-Free Sales Representative · As a Bottle-Free Sales Representative, you will be responsible for cold calling businesses to generate appointments. · Sales will be 70% canvassing 30% outbound and follow up calls. · The products and services available to a Sales Representative ...

  • Formations Inc.

    Account Manager

    1 week ago


    Formations Inc. Régina, SK, Canada

    PRIMARY PURPOSE: The Account Manager is a pivotal figure within our sales team, tasked with the primary purpose of driving and managing all sales operations across a diverse portfolio of accounts within the Regina territory. This role demands a seasoned professional who blends s ...