- Serve as the first contact with customers who need technical assistance via the phone or email
- Perform troubleshooting using different diagnostic techniques
- Troubleshoot, diagnose, and resolve technical hardware and/or software issues
- Provide quick resolution and excellent customer service
- Redirect unresolved issues to the next level of support personnel
- Provide needed information on IT products or services
- Keep record of problems and their resolution
- Follow-up with customers
- Provide feedback on processes and make recommendations on areas to improve
- Maintain technical documentation and service catalog on installation of software, configuration of hardware and problem troubleshooting
- Suggest improvements on procedures
- Previous working experience as an IT Help Desk Technician for 1 year
- BA in IT, Computer Science, or similar relevant field
- In-depth knowledge of computer systems and mobile devices
- Hands on experience with diagnosing and resolving basic technical issues
- Excellent communication and interpersonal skills
- Customer-oriented and patient
- At least 1-year practical experience in a technical support position or recent technical education experience in a post-secondary environment.
- At least 1-year demonstrated experience managing & working with the following technologies: Windows 11 & 10Microsoft Office Suite (2010 & Newer)Windows Server 2008 R2, 2016 R2, 2019Active DirectoryDHCPTerminal ServicesOffice 365
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ATM'service Technician
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Lexia Technologies Winnipeg, Canada**LEXIA TECHNOLOGIES LTD. **is presently hiring an energetic customer service-oriented (FIBER) Field Service Technician in **Winnipeg, MB**. · **WHAT YOU NEED TO HAVE**: · Mandator · - You need to have your own VAN. E.g Dodge van · **WHAT WE PROVIDE**: · - Tools · - Training · - ...
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Erb Group of Companies Winnipeg, Canada**We Bring Food to Your Family's Table** · The Erb Group of Companies is one of North America's largest privately-owned refrigerated transportation providers. The Erb Group specializes on the timely, protected distribution of temperature-controlled perishable goods across Canada ...
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Cable Technician
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Computation LTD. Winnipeg, CanadaWe require an experienced network cabling technician for occasional jobs in the GTA. Ideally applicants will have their own set of tools available however tools can be provided. · Must have essential skills and experience in: · - Pulling structured cable in an organized (neat and ...
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Class 1 Highway/local Driver
1 day ago
Erb Group of Companies Winnipeg, Canada**We Bring Food to Your Family's Table** · The Erb Group of Companies is one of North America's largest privately-owned refrigerated transportation providers. The Erb Group specializes on the timely, protected distribution of temperature-controlled perishable goods across Canada ...
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Class 1 Highway/local Driver
1 week ago
Erb Group of Companies Winnipeg, Canada**We Bring Food to Your Family's Table** · The Erb Group of Companies is one of North America's largest privately-owned refrigerated transportation providers. The Erb Group specializes on the timely, protected distribution of temperature-controlled perishable goods across Canada ...
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Technician Installation 1
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AVI-SPL Winnipeg, Canada: · **WHO WE ARE** · AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which ...
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Journeyman Powerline Technician
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Moncrief Construction Limited Winnipeg, Canada**Responsibilities**: · - **Install, repair and maintain electrical distribution and transmission systems.**: · - **Erect and maintain wood and steel, poles, towers and guy wires.**: · - **Splice, solder, insulate and terminate conductors and wiring,**: · - **Inspect and test pow ...
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Service Manager
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Class 1 Highway/local Driver
1 day ago
Erb Group of Companies Winnipeg, Canada**_In 2022 our Drivers Earned:_** · **_ Top Driver Earnings: $136,354.58_** · **_ Top 10 Driver Average Earnings: $124,858.03_** · **_ Top 100 Driver Average Earnings: $104,444.52_** · **We Bring Food to Your Family's Table** · The Erb Group of Companies is one of North America's ...
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Structured Cabling Technician
1 week ago
Nextgen Systems Canada Winnipeg, Canada**Nextgen Systems** is presently hiring a full time Structured Cabling Technician/contractor in Winnipeg, MB and nearby areas. · **Responsibilities**: · - Install, maintain, and repair cable systems, including running cables through walls, ceilings, and floors · - Terminate and t ...
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Part Time Class 1 Local Driver
7 hours ago
Erb Group of Companies Winnipeg, Canada Part time**We Bring Food to Your Family's Table** · The Erb Group of Companies is one of North America's largest privately-owned refrigerated transportation providers. The Erb Group specializes on the timely, protected distribution of temperature-controlled perishable goods across Canada ...
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Building & Systems Controls Technician
1 week ago
Winnipeg Airports Authority Winnipeg, Canada**Job Title**: Building & Systems Controls Technician · **Reports to**: Manager, Facility Performance · **Type**: Permanent, Full-time · **Closing Date**: May 23, 2023 · The Organization · The Winnipeg Airports Authority (WAA) is a community-based, non-share capital corporation t ...
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Help Desk Support Technician
1 week ago
Fillmore Riley LLP Winnipeg, CanadaFillmore Riley LLP is a highly regarded and accomplished full-service law firm located in the heart of downtown Winnipeg. We have an immediate opening for a **Help Desk Support Technician** to provide frontline computer support and maintenance of Information Technology infrastruc ...
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Human Resource Generalist
2 days ago
Capital Auto Mall Winnipeg, CanadaCompany: · Capital Ford Lincoln (Winnipeg) · The Capital Ford Lincoln (Winnipeg) is seeking a Human Resources Generalist to join our innovative and collaborative team. · In this position, you will provide end-to-end support to our managers and employees using a consultative appro ...
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Class 1 Erb International
6 days ago
Erb Group of Companies Winnipeg, Canada**We Bring Food to Your Family's Table** · The Erb Group of Companies is one of North America's largest privately-owned refrigerated transportation providers. The Erb Group specializes on the timely, protected distribution of temperature-controlled perishable goods across Canada ...
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Class 1 Erb International
1 day ago
Erb Group of Companies Winnipeg, Canada**_In 2022 our Drivers Earned:_** · **_ Top Driver Earnings: _**_$125, 494.14_** · **_ Top 10 Driver Average Earnings: $124,858.03_** · **_ Top 100 Driver Average Earnings: $104,444.52_** · **We Bring Food to Your Family's Table** · The Erb Group of Companies is one of North Amer ...
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Class 1 Erb International Owner Operator
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Erb Group of Companies Winnipeg, Canada**We Bring Food to Your Family's Table** · The Erb Group of Companies is one of North America's largest privately-owned refrigerated transportation providers. The Erb Group specializes on the timely, protected distribution of temperature-controlled perishable goods across Canada ...
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Service Manager
1 day ago
General Aggregate Equipment Sales ULC Winnipeg, Canada**OVERVIEW**: · The Service Manager position is responsible for overseeing the safe and efficient repair and maintenance operations of all company-supported products and equipment. The Service Manager will work closely with the General Manager and Parts Managers and will report d ...
IT Help Desk Technician – Winnipeg Terminal - TEAMS Transport
Description
TEAMS Transport is looking to hire a full time IT help desk technician
Are you an experienced IT Help Desk Technician able to take the hassle out of any technical problem? Patient and friendly even with difficult customers? Are you able to share your advanced technical knowledge in the simple and understandable way?
Then you are the perfect team member we are looking for
The IT Help Desk Technician is responsible for providing technical assistance and support to Teams Transport related to computer systems, hardware, or software. They are also responsible to respond to staff inquiries, running diagnostic programs, isolating problems, and determining and implementing solutions with a defined scope of support.
IT Help Desk Technician responsibilities
IT Help Desk Technician requirements
Education Requirements, Skills, and Knowledge
Interested candidates should email their resume and references to