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CRM Manager
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Product Manager- CRM
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AutoTrader Toronto, CanadaPosition Overview: · is seeking an experienced and dynamic Product Manager to join our team in Toronto. As the Product Manager for CRM (Customer Relationship Management), with expertise in SFMC (Salesforce Marketing Cloud), you will play a crucial role in overseeing the end-to-en ...
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CRM Manager, Canada
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CRM Counter Manager
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Product Manager, CRM
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CRM Marketing Manager
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Manager, Customer Service Innovation and CRM
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Air Canada Toronto, Canada**Description** · **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** · The Manager, Customer ...
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CRM Manager
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Pinnacle North York, CanadaWelcome to **Pinnacle**, the ultimate destination for sports enthusiasts seeking an exhilarating sportsbook and gaming experience Established in 1998, we have solidified our position as one of the globe's foremost licensed online gaming companies. With our cutting-edge offerings, ...
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CRM Manager
1 week ago
Hard Rock Digital Toronto, CanadaWhat are we building? · Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social casino company in the world. We're building a team that resonates passion for learning, operating and building new products and technologies for millions of cons ...
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Manager, CRM
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Four Seasons Hotels and Resorts Four Seasons Corporate Office Toronto, Canada Full timeAbout Four Seasons: · Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences fo ...
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Manager, CRM and Open Banking
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CRM/email Marketing Manager
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CRM Program Manager
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Senior Manager, CRM
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Equinox Fitness Club Toronto, ON, CanadaSenior Manager, CRM · Overview · OUR STORY · Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences ...
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CRM Automation Manager
5 days ago
Hard Rock Digital Toronto, ON, CanadaWhat are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social casino company in the world. We're building a team that resonates passion for learning, operating and building new products and technologies for millions of consum ...
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CRM Automation Manager
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EightSix Network Inc Toronto, ON, CanadaHard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social casino company in the world. We're building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about eac ...
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CRM Automation Manager
2 days ago
Hard Rock Digital Toronto, ON, CanadaWhat are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social casino company in the world. Were building a team that resonates passion for learning, operating and building new products and technologies for millions of consume ...
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Product Manager- CRM
1 week ago
AutoTrader Toronto, Canada Full time· Position Overview: is seeking an experienced and dynamic Product Manager to join our team in Toronto. As the Product Manager for CRM (Customer Relationship Management), with expertise in SFMC (Salesforce Marketing Cloud), you will play a crucial role in overseeing the end-to-e ...
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Regional Sales Manager CRM
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Inizio Engage Toronto, ON, Canada Full timeThe interactions with the health care practitioners (HCPs) will focus on the approved Health Canada label, providing knowledge and support for administering the medication, developing a collaborative relationship with HCPs, and driving sales for the medication. Deliver medical ed ...
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Senior CRM Campaign Manager
1 week ago
Publicis Worldwide Toronto, Canada Full timeJob Description · Publicis is looking for a detail oriented, client-facing individual responsible for the end-to-end project coordination of email campaigns for Publicis Toronto with a focus on custom projects. You must have good working knowledge of HTML, can parse through HTML ...
CRM Manager - Toronto, Canada - Hard Rock Digital
Description
What are we building?Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social casino company in the world.
We're building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers.
We care about each customer's interaction, experience, behaviour, and insight and strive to ensure we're always acting authentically.
Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality.
What's the position?Reporting into the Director of Marketing, as a vital member of the social casino marketing team, you'll help expand Hard Rock Digital's social casino business, across multiple jurisdictions.
Working hand in hand with the casino platform, product, marketing, commercial, operations, data and regulatory teams you will combine your outstanding knowledge of the social casino customer and experience to play a leading role in driving forward the future growth and direction of the social casino business.
Responsibilities for this role include:
Delivery of a comprehensive and effective CRM program, developing multi-channel strategiesWork with both central and local teams to create customer engagement strategies that drive the growth and profitabilityDeliver a compelling and effective promotional roadmap, tailored to provide each of the key player cohorts with relevant offersContinue to optimize the full customer lifecycle management program, from early life / onboarding, through to yield management, churn prevention and reactivationEstablish KPI targets and measurement frameworks to ensure all campaigns are designed with a specific target objective and desired outcomeDefine approaches to manage frequency of player contact across multiple channels, while ensuring maximum audience reach and engagementEnsure that all campaign activity is within budget and delivers demonstrable RPO / drives core KPIsImplement and maintain a comprehensive but efficient quality assurance process to ensure campaigns are aligned with brand guidelines, as we as regulatory guidelines and legislation
What are we looking for?In this team we need people who have a deep understanding of social casino customers, the games, promotions and product features that produce ongoing world class customer experiences, what the key competition are up to and the wider market trends.
What's in it for you?We offer our employees more than just competitive compensation
Our team benefits include:
Competitive pay and benefitsFlexible vacation allowanceRemote workingStartup culture backed by a secure, global brandOpportunity to drive informed decision making for a best-in-class social casino brand
Roster of uniquesWe care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience.
Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play.
We want to celebrate you being you (we are an equal opportunity employer).