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Service Delivery Coordinator
1 week ago
BGIS Toronto, CanadaWho We Are · Nous cherchons à embaucher un coordonnateur de la prestation de services bilingue (français/anglais) à temps plein pour travailler à distance à partir de l'Ontario. L'horaire de travail sera du samedi au mercredi. · RÉSUMÉ · Le coordinateur de la prestation de servic ...
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Service Coordinator
6 days ago
Lifemark Health Group Toronto, CanadaService Coordinator - Lifemark Health Group, Vocational Rehabilitation Services · **Type**:Permanent Full-Time · **Location**:Ontario, Remote · **Mandatory Requirements**: · **Core Responsibilities**: · - Act as the initial point of contact for client companies and patients · - A ...
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Service Coordinator
1 day ago
Circle of Care Toronto, CanadaAre you a driven, organized person who is seeking a rewarding career helping people with complex health needs live happy, independent lives in their homes and communities? Do you want to be part of dedicated team of staff and volunteers who bring their passion to work to simplify ...
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Service Coordinator
2 days ago
GAV MGMT Toronto, CanadaAs Service Coordinator you will coordinate between clients and service technicians by producing daily/weekly schedules as well as providing necessary documents/information in line with current workloads and due dates. The Service Coordinator will be responsible for answering call ...
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Service Coordinator
11 hours ago
SURREY PLACE Toronto, Canada**Program**:Cross Agency Clinical Services**Status**:Full time, Union**Hours**:36.25/week**Date Posted**: March 23, 2023**Closing Date**:April 6, 2023 · - ** About Surrey Place**: · Surrey Place is a not-for-profit that serves people of all ages with developmental disabilities, a ...
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Service Coordinator
1 week ago
AWIN - Town & Country Volkswagen Toronto, CanadaOur Town & Country Volkswagen dealership is looking for a Service Coordinator to join our amazing team · As a Service Coordinator you will hone your customer service and communication skills. This position is a great way to get into the Automotive industry. · **Job Purpose** · Th ...
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Service Coordinator
6 days ago
SURREY PLACE Toronto, Canada**Department**:Wellness Services · **Status**:Full-time Contract (18 months) · **Hours**:36.25 hrs/week · **Date Posted**:March 17, 2023 · **Closing Date**:March 31, 2023 · **About Surrey Place** · Surrey Place is a not-for-profit that serves people of all ages with developmental ...
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Services Coordinator
1 week ago
Compass Group Toronto, CanadaYou might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees. · You'll find us in schools, colleges, hospitals, office ...
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Service Coordinator
1 week ago
Security Management Toronto, Canada**Job Overview**: · SMS Security is a mid-sized security systems company providing guard services and technical system support to commercial and condominium buildings in Toronto. As a Service Coordinator, you will act as a communication liaison between our clients, technicians, a ...
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Service Coordinator
1 week ago
Home Instead Toronto, CanadaThe Service Coordinator is expected to perform a variety of duties that relate to client care and service delivery for our clients & CAREGivers. They are expected to be responsible for providing the highest level of quality service to all clients and family members. We will be ab ...
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Service Coordinator
1 week ago
Lifemark Health Group Toronto, Canada**Service Coordinator-Permanent Full Time** · **Location: Canada-Virtual** · - Bilingual-English and French an asset · **Mandatory Requirements**: · **Core Responsibilities**: · - Act as the initial point of contact for client companies and patients · - Act as central point of co ...
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Service Coordinator
1 week ago
AWIN - Audi Downtown Toronto, CanadaAudi Downtown is looking for a Service Coordinator to join their amazing team · - **Job Purpose** · The Service Coordinator position is an essential part of the Service Department and serves as the liaison between customer and Service Advisor. The position focuses on preparing fo ...
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Service Coordinator
1 week ago
Compass Group Toronto, CanadaYou might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees. · You'll find us in schools, colleges, hospitals, office ...
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Services Coordinator
1 week ago
Compass Group Toronto, CanadaYou might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees. · You'll find us in schools, colleges, hospitals, office ...
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Service Coordinator
2 days ago
Compass Group Toronto, CanadaYou might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees. · You'll find us in schools, colleges, hospitals, office ...
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Service Coordinator
11 hours ago
Lifemark Health Group Toronto, CanadaService Coordinator - Lifemark Health Group, Vocational Rehabilitation Services · - ** Type**:Permanent Full-Time · Flexibility in hours and schedule required due to national coverage · **Location**:Ontario, Remote · **Core Responsibilities**: · - Act as the initial point of cont ...
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Service Coordinator
1 week ago
The Minto Group Toronto, Canada**Service Coordinator - Summer Student** · **Location: Mississauga, ON** · **Build your future at Minto** · Since 1955, we've been proudly building better places for people to live, work and play, one home and one relationship at a time. To us, it's all about special moments — li ...
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Service Coordinator
1 week ago
The Minto Group Toronto, Canada**SERVICE COORDINATOR · **Location: Toronto, ON · **Build your future at Minto** · Since 1955, we've been proudly building better places for people to live, work and play, one home and one relationship at a time. To us, it's all about special moments — like the thrill of a new ap ...
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Service Coordinator
11 hours ago
University of Toronto Toronto, Canada**Date Posted**:02/23/2023 · **Req ID**: 29866 · **Faculty/Division**: VP - University Operations · **Department**: Knox College/Grad House · **Campus**: St. George (Downtown Toronto) · **Position Number**: · **Description**: · **About us**: · Spaces and Experiences operates und ...
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Service Coordinator
2 days ago
Ecoline Windows Toronto, Canada**Ecoline Windows, a leading company in the Windows and Doors installation market is seeking Service Coordinator committed to the company's success. We specialize in replacement windows, doors and patio doors for the residential market and work directly with homeowners.** · **Thi ...
Client Services Coordinator - Toronto, ON, Canada - Project Limited
Description
About Project XWe are trusted advisors who create data and analytics solutionsfor complex client problems. We do this through collaboration, creativity, and an innate need to solve tough data problems.
Data runs deep in our veins and is what makes up who we are, individually and as a team, and allows us to do the work we're passionate about.
As a trusted advisor, the Engagement Manager ensures the success of the customer, making the most of their environment by tailoring delivery plans and driving business value.
They are responsible for delivering quality services throughout projects, executing within agreed budget and to customer satisfaction, and building great relationships.
The Engagement Manager is involved in creating SOW documents, managing the delivery of projects from inception to completion and follow-up of engagements.
They are responsible for developing long-term strategic customer relationships and growing of the services.Act as the customer's primary Point of Contact for Services and Support.
Manage all customer situations including conflict resolution and high-profile escalations.
Lead technical support ticket review ensuring appropriate responses from delivery teams.
Perform regular risk assessments. Facilitate Professional Service Engagements
Ensure the correct setup of services and provide training on processes, tools and procedures to ensure customer experience.
Create and support account plans including aligned operational procedures for critical incidents.
Deliver service reviews and track agreed corrective actions.
Relationship Building
Foster positive relationships with our customers as their trusted partner, firm acting voice of the client and Project X.
Present and promote the value of Project X services to the client.Assist customers with using our services throughout projects
Track service delivery to ensure Project X meets or exceeds optional KPI's to maximize customer satisfaction and ensure service renewals.
Attend regular meetings with assigned customers to assure their level of understanding in services purchased and being delivered.Ensure that contract terms and conditions are met; respond to questions and queries in relation to services.
Manage invoices and bills for assigned customers.
Bachelor's degree or College Diploma degree in Technology or Business or a related field
Experience in Consulting or IT industry ideally in Data and Analytics
Over 5 years' experience as an Account/Client Success Manager, Business Development or a similar role
Ability to collaborate with internal and external teams and build solid relationships
Ability to innovate and provide creative, solution-based approaches to solving problems
Specialized training in sales and/or customer service
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