- 1 year of client service representative experience
- Foundational knowledge of the mortgage industry
- Type speed of 40 wpm or better
- Effectively communicate with clients using written and verbal communication methods
- Understand conditions needed to close to obtain final loan approval and review them with the client
- Understand how the different teams in the mortgage process impact the client experience and can change communication tactics based on the information
- Consistently meet minimum production goal numbers and quality metrics
-
Customer Care Specialist
1 week ago
beBee Professionals is looking for a Customer Care Specialist to join our team in Windsor. The successful candidate will be responsible for providing excellent customer service to our clients, responding to inquiries, and resolving customer complaints. · The ideal candidate shoul ...
-
Customer Care Coordinator
1 week ago
ParaMed Windsor, CanadaJob Description · Under the direction of the Operations Manager or Coordination Supervisor, the Care Team Specialist will act as the primary point of contact for clients and field staff, offering superior customer service skills as they match clients in need of care to appropriat ...
-
IT Support Specialist
1 week ago
The Hospice of Windsor and Essex County Windsor, Canada**Position Title**: · - IT Support Specialist**Status**: · - Full Time**Reports To**: · - IT Manager**Level**: · - Staff**Reporting Position(s)**: · - N/A**Job Summary**: · The IT Support Specialist supports the organization's goal to ensure the security of corporate data and pro ...
-
Appletree Medical Group Windsor, Canada**Who We Are**: · Appletree Medical Group is the most progressive multi-disciplinary medical group in Canada. We assist and manage the practices of Ontario's best family physicians and specialists, including physicians offering virtual healthcare services. For over two decades, w ...
-
Customer Care Coordinator
1 day ago
Amplifon Group Windsor, Canada**Customer Care Coordinator** · **Windsor** · **Hours: 15 hours per week** · **Salary: £8,190 p.a. + Variable commission scheme** · **A Career to Be Proud Of....**At Amplifon, we are dedicated and proud to provide the most advanced hearing aid technology that allows us to deliver ...
-
Emergency Medicine
2 days ago
Nova Scotia Health Authority Windsor, CanadaRequisition ID: 135815 · Opportunity Type: Permanent · Estimated Annual Salary: 250, ,000 · Type of Remuneration: Hourly Rate · Site Visit & Reallocation Allowance Programs: Relocation Program; Site Visit Program · **About This Opportunity**: · Hants Community Hospital (HCH), is ...
-
Clinical Biochemist
5 days ago
Windsor Regional Hospital Windsor, CanadaReporting to the Director, Regional Laboratory Services and Medical Director/Chief of Laboratory Services, this position is primarily responsible for providing medical and scientific expertise for Biochemistry and Point of Care Program for the Integrated Hospital Laboratory Servi ...
-
Ohs Compliance
1 week ago
Windsor Regional Hospital Windsor, Canada Full timeThe OHS Compliance Specialist/Project Coordinator focuses on the development and maintenance of OHS programs, policies, training and projects to successfully achieve the Occupational Health and Safety Management Systems (OHSMS) Accreditation standard through the Ministry of Labou ...
-
HR Operations Specialist
1 week ago
Production Paint Stripping Oldcastle, CanadaMPW offers a variety of industrial cleaning, water treatment, facility management, environmental management and container management services to thousands of clients throughout North America. · - **What you'll do as an HR Operations Support Specialist at MPW**:_ · - Handles basic ...
-
Supreme Basement Solutions Oldcastle, Canada**Signing Bonus -and Extremely Competitive Wage** · **Supreme Basement Solutions, **a division of Supreme Services, is one of Essex County's highest rated Basement Solutions companies. We put people, solutions and customers above everything else - and we are experts at waterproof ...
-
Crop Production Advisor
1 day ago
Nutrien Maidstone, Canada**This is a temporary position for 12 to 18 months.** · At Nutrien, our purpose is **Feeding the Future **and we do so with safety, inclusion, integrity and results as our core values. Nothing is more important than sending our people home safe, every day. · We harvest the best. ...
-
Business Development Specialist
1 hour ago
Away Care Amherstburg, Canada**Company Overview** · **Away Care Insurance** is one of Canada's largest travel insurance brokerages specializing in out-of-province/country emergency medical insurance. For over 25 years, our clients have trusted in our experience to provide insurance products that enable them ...
-
Chronic Disease and Injury Prevention
1 week ago
Windsor-Essex County Health Unit Leamington, CanadaCUPE 543.3 / ONA · Leamington Site · Position Summary · Reporting to the Program Manager, the Health Promotion Specialist (HPS) works as part of a multi-disciplinary team within a population health promotion framework. Guided by the principles of need, impact, capacity, partnersh ...
-
3pl Dispatcher
2 days ago
Titanium Transportation Group Inc. Tilbury, Canada**Job Summary** · The Carrier Procurement Specialist is committed to achieving optimal levels of service engagement between our Carrier Partners and Titanium Sales Staff. This role is responsible for evaluating carrier options and arranging the movement of freight for our custome ...
-
Banking Advisor
5 days ago
Royal Bank of Canada Leamington, Canada**Come Work with Us** · At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. · Whether you're helping clients find new opportunities, developing new tech ...
-
Specialist Quality
2 weeks ago
Vision Loss Rehabilitation Windsor, ON, Canada InternshipSHIPDo you want to work for a health care organization that changes people's lives? One that not only cares deeply about clients, but also values that its employees are its greatest asset? · Vision Loss Rehabilitation Canada is a unique health services organization that serves people ...
-
Central Health Windsor, ON, Canada Full timeBehavior Management Specialist, Temporary Full-Time (6-12 months with possibility of extension), Community Supports, Grand Falls-Windsor Community Health Centre (Queensway), Grand Falls-Windsor · Definition of Work: This is a professional position providing a unique, proactive s ...
-
Associate Document Specialist
1 week ago
Downtownwindsor Windsor, ON, CanadaWorking for Rocket Mortgage in Canada · Working for Rocket Mortgage in Canada means more opportunities for you to carve your own career path forward. From our desire to revolutionize the way people get mortgages to addressing challenges big or small with outside-the-box solution ...
-
Therapist - Family Support Services
5 days ago
Compass Health Network Windsor, ON, CanadaDue to rapid expansion in our service areas, we are offering immediate SIGN-ON BONUSES for nurses, licensed therapists/certified counselors, qualified mental health professionals, community support specialists, dental hygienists and direct care technicians. If you are interested ...
-
Community Services Supervisor
1 week ago
Compass Health Network Windsor, ON, CanadaDue to rapid expansion in our service areas, we are offering immediate SIGN-ON BONUSES for nurses, licensed therapists/certified counselors, qualified mental health professionals, community support specialists, dental hygienists and direct care technicians. Admissions Supervisor ...
Client Care Specialist - Windsor, Canada - CB Canada
Description
Working for Rocket Mortgage in Canada means more opportunities for you to carve your own career path forward. From our desire to revolutionize the way people get mortgages to addressing challenges big or small with outside-the-box solutions, we're not your typical employer. We'll provide you with everything you need to make sure you're successful here. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals.
To qualify for this position, you are required to have valid Canadian work authorization.
Preferred Qualifications
Job Summary
As a Client Care Specialist, you'll communicate with our mortgage clients about the necessary loan documents and information needed and work to move them to final loan approval.
Responsibilities
Who We Are
Rocket Companies is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage, which was founded in 1985. Today, we're a publicly traded company involved in many different industries, including mortgages, fintech, real estate, automotive and more. We're insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. We're passionate about the work we do, and it shows. We've been ranked #7 on Fortune's list of the 100 Best Companies to Work For in 2022, as well as ranking #1 for Fortune's Best Large Workplaces in Financial Services and Insurance List in 2021.
Disclaimer
This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.
The Company has policies to support applicants with disabilities, including, but not limited to, policies regarding the provision of accommodations that take into account an applicant's accessibility needs due to disability. For more information, please call us at JOBS or email us at ">