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    Airport Duty Manager - Calgary, Canada - GAT Airline Ground Support

    GAT Airline Ground Support
    GAT Airline Ground Support Calgary, Canada

    2 weeks ago

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    Description

    Summary
    ● The Duty Manager is responsible for ensuring the safe and efficient execution of all day to day tasks related to their local Sky Cafe Station.

    Job Responsibilities
    ● Overall Job Duties
    o Promote and embody the company core values, ensuring all team members are committed
    o Responsible for providing a safe and secure work environment for all employees
    o Promote a Safety-First environment within the workplace
    o Engage in regular employee/leadership engagement meetings
    o Ensure employees are in compliance with uniform, appearance, and personal protective equipment policies (safety toe shoes, uniform cleanliness, and jewelry)
    o Adhere to all policies and follow established procedures
    o Participate in required meetings, providing input and recommendations
    o Conduct appropriate Operational/Safety briefings
    o Conduct training and provide ongoing training support to all staff.
    o Perform audits ensuring all employees are following Company policies and procedures
    o Actively participates in the Safety Management System (SMS)
    o Ensure GPET incident report (Safety Management System – SMS) is generated and sent out within 3 hours of occurrence
    o Ensure all required training is completed to company standard
    o Perform all functions of all operational positions, as needed
    o Delegate job duties as required and ensure completion
    o Ensure timely execution of all required duties and expectations
    o Perform other duties as assigned

    ● Transport Focus
    o Ensure the completion of DFR's, Catering logs and Vehicle Inspections
    o Ensure all required PPE is properly worn
    o Coordination and oversight of aircraft turnaround activities
    o Ensure aircraft is loaded in accordance with operational instruction
    o Follow and enforce all airline SOPs in accordance with training
    o Ensure foreign object debris walks are performed accordingly
    o Works in conjunction with the team and remains within the footprint of each assigned flight to oversee the safe and timely operation
    o Ensure that processes are delivered within SLA standards and compliance limits
    while adhering to safety requirements
    o Ensure all aircraft issues are reported to the flight crew
    o Perform ramp audits
    o Update GPET according to the shift worked – GPET must be updated for all flight serviced per shift including double checking for accuracy to ensure that all extra charges and information is inputted correctly

    ● Warehouse Focus
    o Delegate and assign daily responsibilities among all operations' team members
    o Ensure all flights are built to carrier specifications
    o Audit flight builds for compliance
    o Ensure the completion of all required inventory counts within requested time frames and confirm accuracy
    o Ensure the completion of Temperature and Cleaning logs within the warehouse
    o Ensure all In Bound Shipments are received according to SOP
    o Ensure all Outbound Shipments are sent according to SOP
    o Ensure warehouse set up and preparation meets expectations
    o Ensure FIFO (First In, First Out) of all goods is followed
    o Coordinate the release of catering, bond, and commissary requirements

    Work Environment
    ● Exposure to extreme temperature changes and noise
    ● May be required to work in a cold room of 4 degrees or less for extended periods of time
    ● Must be capable of lifting/pushing/pulling up to 50lbs (23 kg) on a regular basis as per the physical demands analysis for the task at hand
    ● Regular standing, bending, and lifting during shift
    ● Must be able to work at heights up to 25 feet or more depending upon type of aircraft
    ● Able to perform job duties outside in all weather conditions
    Core Competencies
    ● Efficiently work as part of a team, as well as independently without direct supervision
    ● Effective verbal and written communication skills, with individuals at all levels of the organization
    ● Ability to thrive and adapt in a fast-paced environment
    ● Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
    ● Excellent prioritizing, time management and organizational skills
    ● Proficient in Microsoft Excel, Word, G Mail, Google Drive
    ● Attention to detail in all areas of work
    ● Confident, consistent, decisive personality
    ● Willingness to learn and adapt to a changing work environment
    ● Ability to ensure confidentiality of sensitive information
    ● Strong skills in conflict resolution
    ● Possess a strong safety focus
    ● Strong customer service mindset
    ● Ability to organize and manage multiple priorities
    ● Excellent interpersonal skills and a collaborative management style
    ● A demonstrated commitment to high professional ethical standards and a diverse workplace

    Requirements
    ● Be at least 18 years of age
    ● 2-3 years of leadership experience
    ● Possess a valid driver's license and maintain in good standing
    ● Ability to work on a permanent basis in Canada
    ● Obtain a clear criminal record
    ● Must obtain necessary airport and/or Transport Canada security clearances and maintain in good standing
    ● Must obtain necessary airport vehicle operators permit and maintain in good standing
    ● Must be able to operate all equipment as pertains to the position (forklifts, high lift trucks, catering vans)
    ● Ability to work within the required time parameters
    ● Ability to work nights, weekends, holidays, and varying schedules
    ● Must successfully complete airline and corporate specific training programs and recertification
    ● Must have the ability to travel as required
    ● Must have current passport and maintain in good standing

    **24/7 availability required.

    #INDGATCA

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