- Provide excellent customer service;
- Maintain facility security and safety;
- Respond to facility emergencies, first aid requests, incidents and theft;
- Ensure safety of members and staff in a proactive manner;
- Be aware of all programs and facility bookings; ensuring that facilitators have all necessary resources;
- Work in a strong team environment; providing support to busy areas, tours, set-up of program areas and anything else required to ensure the smooth operation of the facility.
- Developing Self and Others: Developing people with a view toward present and future capacity.
- Building Purposeful Relationships:
- Creating a Culture of Community: Gathering people to purpose and vision.
- Making Intentional Impact:
- Thinking and
- Innovating:
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Duty Manager - Calgary, Canada - YMCA Calgary
Description
What qualifications are we looking for?
At YMCA Calgary we strive to ensure our employees are a fit based on their strengths, interests, and future goals. The successful candidate will have the following;Post-secondary education is preferred
Exceptional customer service skills
Minimum of one supervisory experience
Strong conflict resolution skills
Interest in and dedication to Health and Safety policy and procedure
Current Standard First Aid and CPR C certification
Evidence of a clear Police Information Check and Vulnerable Sector Search
Three professional references
What does this role look like at YMCA Calgary?
The Duty Manager - North will:
Our employees embody the YMCA values of honesty, caring, respect and responsibility. In addition, they model and are committed to the following competencies;
Acting Strategically:
Applying thoughts, words, and actions in service to the vision.
Applying Business Acumen:
Demonstrating excellence in technical skills and stewarding the YMCA Business Model.
Please note that evidence of a clear Police Information Check with Vulnerable Sector Search is a requirement
YMCA Calgary is an equal opportunity employer.
Applicants must have legal authorization to work in Canada by way of Canadian Citizenship, Permanent Residency or a valid Canadian work permit.
YMCA Calgary is currently not engaged in international recruitment efforts as we are required to demonstrate that we have exhausted all means of recruitment both locally and nationally.
Potential candidates will only be contacted if selected for an interview. This posting will close when a suitable candidate is found.
All applications are to be submitted online but for any position specific concerns or questions, please email