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    Senior Manager, LES Business Operations - Waterloo, ON, Canada - Redpoint

    Redpoint
    Redpoint Waterloo, ON, Canada

    2 weeks ago

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    Description
    Senior Manager, Security Operations page is loaded Senior Manager, Security Operations
    Apply locations Waterloo, ON, CAN time type Full time posted on Posted 30+ Days Ago job requisition id R23_1312 Ready to further your career in the fast-paced, exciting world of cyber security?
    Arctic Wolf, with its unicorn valuation, is the leader in security operations in an exciting and fast-growing industry—cybersecurity.

    We have won countless awards for our excellence in security operations and remain dedicated to providing an industry-leading customer and employee experience.

    End Cyber Risk. We're looking for a Senior Manager, Security Operations to be part of making this happen.

    The Senior Manager, Security Operations, is responsible for hiring and training all team SOC Triage Security Engineers and Security Analysts.

    As a Manager of Security Operations, you will:
    Operate the world's leading 24x7 Security Operations Center.

    While this role is considered business hours, the support for the team, which may take form in after hours from time to time is expected.

    Act as a subject matter expert on workflow for both inbound and outbound Security Operations related requests.
    Facilitate with other Security Operations leaders, ensuring strong alignment, and cohesion across teams.
    Ensure all Security Services service-level SLO's are met.
    Provide leadership during security events. Acts as an escalation contact to support investigations as required.
    Effectively own and implement strategic objectives as part of maturing the security services business.

    Drive automation considerations with Product Management, keying in on any efficiency opportunities, regardless of how radical ideas may appear.

    The Senior Manager of Security Operations is a critical member of the Security Services leadership team.

    In this role, you will be working directly with our Triage Security Analyst and Engineer group – our first line of defence.

    Ability to lead a technology-focused and driven SecOps team, to balance and prioritize across a fast-paced, growth-oriented global environment and to manage the team's coverage and growth.

    Proven ability to rapidly analyze complex technical security threats and incident information to be able to communicate business-impacting risk to non-technical audiences.

    Ability to work independently, manage projects, and exercise judgement in reaching solutions.
    Demonstrated success in delivering analysis via a creative approach with the mindset of an adversary.
    6+ years' experience working and managing a SOC or customer support function

    At Arctic Wolf we're cultivating a collaborative and productive work environment that welcomes a diversity of backgrounds, cultures, and ideas to make our teams even stronger as we grow globally.

    We've been named one of the 50 Most Innovative Companies in the world for 2022 (Fast Company)—and the 2nd Most Innovative Security Company.

    We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization.

    And we appreciate that—by protecting people's and organizations' sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good.

    We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community.

    We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.

    Flexible time off, paid volunteer days and paid parental leave

    • Medical, Dental, and Vision insurance
    • Health Savings and Flexible Spending Agreement
    • Voluntary Legal Insurance
    • Training and career development programs

    Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law.

    Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities.

    As such, we strive to make our entireemployeeexperience as accessible as possible and provideaccommodationsas required for candidates and employees with disabilities and/or other specific needs where possible.

    Security Requirements

    Conducts duties and responsibilities in accordance with AWN's Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).

    We believe in being lean – in constantly building, measuring, and learning in all aspects of our business. Arctic Wolf is focused on building a workforce that is diverse and inclusive.

    Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law.

    Arctic Wolf is committed to fostering a welcoming, accessible, respectful and inclusive environment ensuring equal access and participation for people with disabilities.

    As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

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