Jobs
>
Winnipeg

    Reservations Sales Coordinator - Winnipeg, Canada - Accor

    Accor
    Accor Winnipeg, Canada

    6 days ago

    Accor background
    Full time
    Description

    Company Description

    Job Description

    The Reservations Sales Coordinator is an integral part of the reservations team as they take care of all specific corporate reservations, leisure travel guests and group support. This ensures consistency in handling all our reservations and ensures our information is correct in the PMS/CRS.

    What you will be doing:

  • Answers the Reservations / Corporate Partners telephone line, and uses professional communication skills, sales technique, and reservation standards to maximize revenue and create positive customer experiences.
  • Maintains positive relationships with key corporate partners and travel agents by responding to customer inquiries, improving processes, and participating in relationship building activities
  • Responds to e-mail and written inquiries in a professional business manner, using appropriate grammar, sentence structure, and letter structure. Drives revenue by integrating sales techniques into written correspondence.
  • Works with clients to troubleshoot issues relating to distribution systems.
  • Assists with the timely payment of travel agent commissions and responds to travel agent commission inquiries.
  • Ensures the daily checklist is completed.
  • Acts as a liaison between the hotel and the Global Reservations Centre, taking ownership for troubleshooting issues and streamlining communication.
  • Assisting with group-related reservation activity (rooming lists, etc.)
  • Responsible for accurate reservations checks in order to ensure smooth, fast and efficient check in
  • Assists with weekly reservations reports
  • Carries out other special projects and duties as assigned.
  • Adhering to all colleague health and safety responsibilities
  • Adhering to the hotel's environmental policies and procedures
    • Qualifications
  • Previous customer related experience is required
  • Previous Property Manager System experience is preferred
  • Strong interpersonal and problem-solving abilities
  • Ability to work well under pressure in a fast-paced environment
  • Ability to work cohesively with fellow colleagues as part of a team
  • High attention to detail
  • At least one year hotel or office experience, preferably in Front Office or guest contact position.
  • Epitomises a professional business manner, demonstrating an ability to communicate professionally both verbally in and in writing.
  • Strong Ability to use sales technique and relationship-building skills to drive positive business results. Must be "Recommended" in Reservations Sales Agent Perceiver Interview, and show strength in relationship building and sales ability.
  • Ability to maintain a high level of responsibility and accountability, making strong independent business decisions when necessary.
  • Demonstrated computer literacy on Property Manager, Excel, Word, Outlook. With a minimum typing speed of 40 words per minute. CRS (Central Reservations System) experience an asset.
  • Commitment to provide excellent guest service that exceeds expectations, with a history of responding empathetically and with urgency to guests' and team needs.
  • Ability to effectively solve problem and make decisions in a personable and self-confident manner.
  • Proven ability to remain focused and service-oriented in a fast-paced environment.
  • Ability to manage and execute multiple tasks within strict deadlines.
  • Ability to work independently and as a team-member
  • Physical ability to perform the duties of the job
  • Shows strong initiative
    • Additional Information

    What's in it for you:

  • Full time employees will be eligible to join the benefit plan which includes extended medical (Health, Dental, Life Insurance, Short Term Disability)
  • Full time employees will also be eligible to participate in Fairmont Pension Plan, which includes matched employee contributions
  • Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

    • Located in the heart of vibrant downtown Winnipeg, Manitoba -- at the historic corner of Portage and Main -- Fairmont Winnipeg luxury hotel extends the naturally warm reception of the Prairies. Just step outside our Winnipeg hotel and the city is at your feet.

    Visa Requirements: To be eligible for employment with Fairmont Winnipeg, you must be in possession of a working visa for Canada. We do not provide offer letters to applicants seeking to get their work visas. Applicants must have their work visas in place prior to applying.

    Our commitment to Diversity & Inclusion:
    We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We are happy to provide you accommodation at any stage of the application process, please contact the Talent & Culture Department and we will work with you to accommodate your needs.

    Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
    When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

  • Polaris Inc.

    Sales Coordinator

    6 days ago

    Polaris Inc. Winnipeg, Canada

    At Polaris Inc., we have fun doing what we love by driving change and innovation. We empower employees to take on challenging assignments and roles with an elevated level of responsibility in our agile working environment. Our people make us who we are, and we create incredible p ...

  • Canadian Dewatering

    Sales Coordinator

    1 week ago

    Canadian Dewatering Winnipeg, Canada

    The Sales Coordinator will be assigned a sales region and will be responsible for responding to all CDLP customer inquiries within the assigned region for CDLP products & services and the promotion of all CDLP products & services to new and existing customers. The coordinator is ...

  • Polaris Inc.

    Sales Coordinator

    4 days ago

    Polaris Inc. Winnipeg, Canada

    At Polaris Inc., we have fun doing what we love by driving change and innovation. We empower employees to take on challenging assignments and roles with an elevated level of responsibility in our agile working environment. Our people make us who we are, and we create incredible p ...

  • Global Drain Technologies

    Sales Coordinator

    1 week ago

    Global Drain Technologies Winnipeg, Canada

    **Is This You?** · An enthusiastic, results-driven individual who is a self-starter. You take pride in establishing and maintaining strong relationships and being detail oriented. We would love to talk to you about the Sales Coordinator role at Global Drain Technologies, supporti ...

  • FAIRMONT

    Sales Coordinator

    5 days ago

    FAIRMONT Winnipeg, Canada

    **Company Description** · "Why work for Accor?" · We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so t ...

  • Encore

    Sales Coordinator

    3 days ago

    Encore Winnipeg, Canada

    **Title**:Sales Coordinator · **Department: Encore** · **Employment Type**: Full Time, Temporary · **Location**:Winnipeg, MB · **Who Are We?** · Founded in 1944 by A.A. DeFehr in Winnipeg, Palliser has grown into one of North America's leading furniture manufacturers. We value ou ...

  • Reliance Products Limited

    Sales Coordinator

    1 week ago

    Reliance Products Limited Winnipeg, Canada

    **About us** · Reliance Products Ltd. has been manufacturing industrial packaging and outdoor recreation products in Winnipeg, Manitoba for over 60 years. The average tenure at Reliance is 10+ years, which has helped us to establish a strong people-oriented culture. · Awesome Rel ...

  • Bulldog Truck Centre

    Sales Coordinator

    1 week ago

    Bulldog Truck Centre Winnipeg, Canada

    Bull Dog Truck Centre, a division of Pacific Coast Heavy Truck Group, is now part of Metro Vancouver's established Volvo/Mack Truck dealer. Pacific Coast Heavy Truck Group has experienced remarkable growth over the last few years, now including a brand-new Manitoba facility, Bull ...

  • Penner Doors and Hardware

    Sales Coordinator

    6 days ago

    Penner Doors and Hardware Winnipeg, Canada

    West Four Group of Companies Inc. is a Western Canadian leader in supplying doors, hardware, and building specialties. Our trade brands are Madero, Penner, Security Building Supplies, WSI Industrial and Two Six Creative, with facilities in Calgary, Red Deer, Edmonton, Saskatoon, ...

  • PADM Group of Companies

    Inside Sales Coordinator

    1 week ago

    PADM Group of Companies Winnipeg, Canada

    **Inside Sales Coordinator** · Reporting to the Chief Commercial Officer, the Inside Sales Coordinator is responsible for supporting the company's business development team to effectively and efficiently achieve company sales and customer satisfaction targets. Support functions i ...

  • Custom Helicopters Ltd

    Sales and Marketing Coordinator

    1 week ago

    Custom Helicopters Ltd Winnipeg, Canada

    **Sales & Marketing Coordinator** · Reporting to the Director of Commercial, the Sales & Marketing Coordinator is responsible for assisting with the day-to-day sales and marketing activities within the Commercial department. The Sales & Marketing Coordinator will work closely wit ...

  • Custom Helicopters Ltd

    Sales and Marketing Coordinator

    1 day ago

    Custom Helicopters Ltd Winnipeg, Canada

    **Sales & Marketing Coordinator** · Reporting to the Director of Commercial, the Sales & Marketing Coordinator is responsible for assisting with the day-to-day sales and marketing activities within the Commercial department. The Sales & Marketing Coordinator will work closely wit ...

  • Valley Fiber

    Sales & Events Coordinator

    1 week ago

    Valley Fiber Winnipeg, Canada

    Are you interested in helping connect rural Manitobans to what matters most? Valley Fiber Ltd. is a full-service communications company offering dedicated fiber optic internet, TV and digital phone for people across the province. We're growing fast, and we're looking for talented ...

  • The North West Company

    Commercial Sales Coordinator

    5 days ago

    The North West Company Winnipeg, Canada

    In your role as a Commercial Sales Coordinator for The North West Company (NWC), you are responsible for coordinating the day-to-day administration activities to streamline the quoting and ordering processes. You will provide support to the sales team and ensure the smooth execut ...

  • Mcphillips Toyota

    Sales Delivery Coordinator

    1 day ago

    Mcphillips Toyota Winnipeg, Canada

    **Job Title**: Delivery Specialist / Vehicle Acquisition Specialist / Technology Champion · **Reporting to**: Ryan James, Oscar Jimenez, Inder Busser, Paul Bowes · **Department**: Sales · **Function**: · The Delivery Coordinator is responsible for ensuring customer satisfaction a ...

  • Clarins

    Sales Development Coordinator

    1 week ago

    Clarins Winnipeg, Canada

    Sales Development Coordinator**Ready to bring passion into your career?** · - A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its · - _raison d'être_ is ...

  • Bison Transport

    Carrier Sales Coordinator

    1 week ago

    Bison Transport Winnipeg, Canada

    Bison Transport is a leading third-party logistics (3PL) provider specializing in transportation management. We connect shippers with carriers, ensuring efficient and reliable freight transportation solutions. We are currently seeking a motivated and dynamic Carrier Sales Represe ...

  • MCPHILLIPS TOYOTA

    Sales Delivery Coordinator

    1 week ago

    MCPHILLIPS TOYOTA Winnipeg, Canada

    **Job Title**: Delivery Specialist / Vehicle Acquisition Specialist / Technology Champion · **Reporting to**: Ryan James, Oscar Jimenez, Inder Busser, Paul Bowes · **Department**: Sales · **Function**: · The Delivery Coordinator is responsible for ensuring customer satisfaction a ...

  • Wyndham Garden Winnipeg Airport

    Sales and Catering Coordinator

    3 days ago

    Wyndham Garden Winnipeg Airport Winnipeg, Canada

    Wyndham Garden Winnipeg Airport is a full-service hotel located on the first Urban Reserve in Winnipeg; the Long Plain Madison Reserve located on Treaty 1 territory. The hotel is owned by Long Plain First Nation and is operated by Winnipeg based Sparrow Hotels. The hotel features ...

  • Clarins Canada

    Sales Development Coordinator

    4 days ago

    Clarins Canada Winnipeg, Canada

    **Ready to bring passion into your career?** · A global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its _raison d'être_ is "making life more beautiful, passin ...