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Markham

    information technology - Markham, Canada - Mayfair Clubs

    Mayfair Clubs
    Mayfair Clubs Markham, Canada

    3 days ago

    Default job background
    Description
    • Education: College/CEGEP
    • Experience: 3 years to less than 5 years
    • or equivalent experience

      • Work setting

    • Various locations
    • Employee Assistance Program

      • Tasks

    • Respond to users experiencing difficulties with computer
    • Consult user guides, technical manuals and other documents to research and implement solutions
    • Provide advice and training to users in response to identified difficulties
    • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
    • Participate in the redesign of applications and other software
    • Supervise other technical support workers in this group
    • Provide business systems, network and Internet support to users in response to identified difficulties
    • Perform Web-server backup and recovery operations
    • Provide customer service

      • Personal suitability

    • Excellent oral communication
    • Excellent written communication
    • Team player
    • Ability to multitask
    • Time management

      • Health benefits

    • Dental plan
    • Health care plan

      • Other benefits

    • Other benefits
    • Work Term: Permanent
    • Work Language: English
    • Hours: 40 hours per week
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