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    Assistant Night Manager - Montréal, QC, Canada - HUDSON'S BAY

    HUDSON'S BAY
    HUDSON'S BAY Montréal, QC, Canada

    1 week ago

    Hudson's Bay background
    Full time
    Description

    The Associate Manager leads the store performance through direct development of associates by consistently coaching and mentoring for optimal sales results.

    Work in collaboration with the General Manager and cross-functional leadership teams to identify gaps and recommend solutions to improve overall store performance.

    Take an active role in the training and ongoing education of the selling team, Promote an elevated customer experience by providing feedback, coaching and training through consistent coaching to sales associates.

    Maintain sales expectations by reviewing and evaluating sales, conducting individual coaching sessions, analyzing reports and reacting to trends.
    Provide product knowledge training, event information, policy and procedure updates, as well as ensure that merchandise opportunities are appropriately communicated to the merchant teams in order to support the selling effort
    Develop and execute activities that help promote a sales and service culture which includes but not limited to hiring best in class associates
    Constantly seeks new opportunities to build and improve relationships and understand customer needs. Inspires others to serve customers in creative ways. Demonstrates an exceptional ability to anticipate trends and competitive shifts. Fosters a performance culture with those they collaborate with to deliver positive outcomes across the organization.
    Bachelor's degree in a related field or equivalent experience.

    Minimum of 3 years of leadership experience in managing selling teams within a multi-channel customer contact center, preferably within a luxury retail brand.

    Strong prioritization and time management skills with ability to delegate effectively.
    Ability to be flexible and adapt to a constantly changing environment.
    Proficient in Microsoft Office
    Experience working in men's wear, an asset
    Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate.
    Benefits package for all eligible full-time employees (including medical, vision and dental).

    HBC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

    In addition to federal law requirements, HBC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

    This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

    Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.

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