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    Relationship Manager, Business Markets - OTTAWA, Canada - Royal Bank of Canada

    Royal Bank of Canada
    Royal Bank of Canada OTTAWA, Canada

    1 week ago

    Royal Bank of Canada background
    Full time
    Description

    Job Summary

    Job Description

    What is the opportunity?

    You will provide business and financial advice and manage a portfolio of high value small business clients who need your help as they start, manage and grow their enterprises. You are RBC's ambassador to the local business market. Applying your mindset for external marketing and client acquisition, you will develop new business for RBC and deepen client relationships. Partnering with other RBC advisors and specialists, you will contribute to creating an experience that clients appreciate and value.

    What will you do?

    • Acquire, grow and deepen client relationships through delivery of value-added, tailored financial advice to meet their needs
    • Proactively contact clients, gather insights through client discovery, understand their needs and changing circumstances and ongoing satisfaction with all of RBC
    • Plan and prioritize client and market activities, find opportunities and make introductions to RBC partners to fulfill clients' business and personal financial needs to win as One RBC
    • Manage risk and exercise due diligence in all banking procedures and develop appropriate action plans in response to concerns/risks
    • Champion digital enablement and be an advocate of RBC mobile and online applications, enable our clients to engage with RBC through the channel of choice
    • Be on your client's path, visit your clients on-site to gain a thorough understanding of their business objectives and operations, as permitted

    What do you need to succeed?

    Must-have

    • Bilingual (French/English)
    • Business development and client acquisition and prospecting skills, including building and leveraging valuable Centres of Influence within the local business community
    • Proven track record in exceptional client relationship management
    • Excellent communication, time management and organizational skills

    Nice-to-have

    • Credit skills and knowledge, including an understanding of risk assessments, financial analyses, credit structuring/solutions, and deal presentations
    • Completion of the Associate Account Manager training program, or have previous experience as a small business owner, or in similar field
    • Good knowledge of a broad array of business and personal financial products and services

    What's in it for you?

    We thrive on the challenge to be our best, progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference in our communities, and achieving success.

    • A comprehensive Total Rewards Program including bonuses and flexible benefits
    • Opportunity to collaborate with other business segments within the bank
    • Competitive compensation
    • Opportunity to build close relationships, do challenging work, and work towards personal and professional growth
    • Flexible work/life balance
    • Ability to make a difference and have a lasting impact on your clients' business and personal life

    Job Skills

    Adaptability, Business Development, Client Centricity, Communication, Critical Thinking, Curiosity, Financial Acumen, Practice Management

    Additional Job Details

    Address:

    745 BANK ST:OTTAWA

    City:

    OTTAWA

    Country:

    Canada

    Work hours/week:

    37.5

    Employment Type:

    Full time

    Platform:

    Personal and Commercial Banking

    Job Type:

    Regular

    Pay Type:

    Salaried

    Posted Date:

    Application Deadline:

    Inclusion and Equal Opportunity Employment

    At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
    ​​​​​​​
    We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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    Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at

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