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    systems technical support analyst - Mississauga, Canada - Freight Connections Inc.

    Freight Connections Inc.
    Freight Connections Inc. Mississauga, Canada

    1 day ago

    Default job background
    Description
    • Education: Other trades certificate or diploma
    • Experience: 1 year to less than 2 years
    • Tasks

    • Respond to users experiencing difficulties with computer
    • Consult user guides, technical manuals and other documents to research and implement solutions
    • Provide advice and training to users in response to identified difficulties
    • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
    • Participate in the redesign of applications and other software
    • Supervise other technical support workers in this group
    • Provide business systems, network and Internet support to users in response to identified difficulties
    • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
    • Work Term: Permanent
    • Work Language: English
    • Hours: 37.5 hours per week


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