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    Datacenter Operations Specialist - Ottawa, Canada - Radiant Systems Inc

    Radiant Systems Inc
    Radiant Systems Inc Ottawa, Canada

    2 weeks ago

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    Description

    Job Title: Datacenter Operations Specialist

    Location: Ottawa, ON (On-Site)

    Duration: 1 year (Optional Extension: 2 years)

    JOB DESCRIPTION:

    The Consultant will be responsible for providing the following Services to the client:

    Under the direction of Assistant Director Evergreening and Data Centre Services

    • Deploy and install hardware into the Clients's two local datacenters in the National Capital Region.
    • Coordinate with Service Providers for non-local datacenters.
    • Under the direction of the Senior resources, troubleshoot hardware installation issues.
    • Respond to project and operation demands received via the Client's trouble ticketing tool.
    • Deploy network cabling (copper and fiber).
    • Maintain detailed documentation of all deployed IT assets and of the DCIM tool.
    • Replace failed hardware components on systems (i.e., RAM, Hard Drives, cables, power supply, PDU's, etc.).
    • Coordinate Return Merchandise Authorizations with manufacturers.
    • Validate completed onsite third-party support work against the agreed-upon scope, reporting any variances or concerns to their manager.
    • Participate in On-Call of Canada rotation for the Data Centre Services team.
    • Overtime support when required.
    • Other activities and deliverables, as required.

    Required Qualifications & Skills:

    The Consultant should have the following qualifications and skills:

    • A minimum of five (5) years of demonstrated experience in installation and power-up (Rack & Stack) of servers, peripherals, and network equipment.
    • A minimum of three (3) years of experience and exposure in IT Operations work including, the operational capabilities and typical challenges of data center operations.
    • Demonstrated experience of cabling infrastructure, as well as, maintaining documentation of newly installed infrastructure devices.
    • Demonstrated understanding of data center facilities infrastructure, such as HVAC, service entrances, UPS, etc.
    • Demonstrated ability to coordinate onsite support of third-party contractors performing infrastructure projects, preventative maintenance, or testing.
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