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    Digital Operations Analyst - Montréal, QC, Canada - Noverka Conseil

    Noverka Conseil
    Noverka Conseil Montréal, QC, Canada

    3 weeks ago

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    Description
    We are driven by innovation and success, both in our relationships and in our practices.
    Our client, a banking organization is looking for a Digital Operations Analyst.

    Reporting to the Senior Manager, Digital Operations and Resiliency within the Platforms and Operations group, the incumbent provides quality services ensuring effective and efficient operation of the systems under his/her responsibility.

    The incumbent participates in the administration, control and support of Production environment resources.
    Carry out a variety of complex analyses, identify gaps and make recommendations to automate, industrialize and optimize system efficiency, and resolve major problems;
    Supervise test phases to ensure that systems developed or modified are adequate for production operations;
    Participate in the transfer into operation of new applications produced by the digital solutions teams, acting as an expert consultant in the planning of implementation and post-implementation activities;
    Participate in testing and production start-ups, ensuring the validity of contingency plans;
    Participate in level 1 support for night production incidents (in rotation with other team members);
    Participate in projects to improve production processing in DevSecOps mode using Datadog and ServiceNow.
    Minimum of three (3) years with DevOps and cloud tools (AzureDevops, AWS)
    Minimum of three (3) years with cross-platform automation and monitoring tools (e.g. Knowledge of Unix and MS-Windows operating systems;
    Knowledge of Unix/KSH scripting languages, SQL;
    Experience with ServiceNow, MQ/IIB, MFT, Autosys, SQL Server;
    Experience in finance is an asset;
    Proficiency in Microsoft Office suite;
    Knowledge of multi-platform management, automation and monitoring tools (e.g. Autosys, Datadog, ServiceNow, etc.);
    Ability to multi-task on several projects in parallel;
    Available for a 24-hour rotation, 6 days a week, on-site from 7:30 a.m. to 6 p.m. and on-call evenings and nights (1 week to approximately every 8 weeks);
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