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    customer satisfaction representative - Newmarket, Canada - HealthHub Patient Engagement Solutions

    HealthHub Patient Engagement Solutions
    HealthHub Patient Engagement Solutions Newmarket, Canada

    Found in: Talent CA 2 C2 - 5 days ago

    Default job background
    Description
    • Work Term: Permanent
    • Work Language: English
    • Hours: 15 hours per week
    • Education: Secondary (high) school graduation certificate
    • Experience: 3 years to less than 5 years

      • Work setting

    • Health care institution, facility or clinic

      • Tasks

    • Act as spokesperson for an organization
    • Address customers' complaints or concerns
    • Answer inquiries and provide information to customers
    • Arrange for billing for services
    • Arrange for refunds and credits
    • Explain the type and cost of services offered
    • Issue receipts and other forms
    • Maintain records and statistics
    • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
    • Order office supplies and maintain inventory
    • Perform general office duties
    • Receive and log complaints
    • Receive payments
    • Explain procedures, risks and benefits to clients
    • Answer clients' inquiries and provide information
    • Consult with clients after sale to provide ongoing support

      • Computer and technology knowledge

    • MS Excel
    • MS Outlook
    • MS Windows
    • MS Word

      • Transportation/travel information

    • Own transportation
    • Own vehicle
    • Valid driver's licence
    • Public transportation is available

      • Work conditions and physical capabilities

    • Attention to detail
    • Fast-paced environment
    • Work under pressure
    • Bending, crouching, kneeling
    • Handling heavy loads
    • Repetitive tasks
    • Standing for extended periods
    • Walking

      • Personal suitability

    • Punctuality
    • Client focus
    • Efficient interpersonal skills
    • Excellent oral communication
    • Excellent written communication
    • Flexibility
    • Organized
    • Reliability
    • Team player
    • Initiative
    • Ability to multitask
    • Dependability
    • Quick learner

      • Screening questions

    • Are you available for the advertised start date?
    • Are you currently legally able to work in Canada?
    • Do you currently reside in proximity to the advertised location?
    • Do you have previous experience in this field of employment?
  • HealthHub Patient Engagement Solutions

    customer satisfaction representative

    Found in: Talent CA 2 C2 - 5 days ago

    HealthHub Patient Engagement Solutions Newmarket, Canada

    Durée de l'emploi: Permanent · Langue de travail: Anglais · Heures de travail: 15 hours per week · Education: · Expérience: · Education · Secondary (high) school graduation certificate · Work setting · Health care institution, facility or clinic · Tasks · Act as spokesperson fo ...

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