Jobs
>
Toronto

    Practice Manager - Toronto, ON, Canada - Junovet

    Junovet
    Junovet Toronto, ON, Canada

    1 week ago

    Default job background
    Description

    Our mission is to build the next generation of animal care for the modern world. By leveraging technology and design, we are reimagining the animal care experience for pets, pet parents, and care providers from the ground up. With the consumer and pet at the heart of everything we do, we seek to rebuild the way veterinary medicine is delivered and disrupt a traditional industry across every customer touchpoint and interaction.

    We are looking for a Practice Manager to join our in-Clinic team. Reporting to our Clinic Operations Lead, this key role will be responsible for ensuring the clinic is operating optimally across all people, functions, care and member experience. This leader will also work closely with the in-clinic Medical Director to ensure maximum collaboration and cohesiveness across all functions of the clinic.This will be achieved by a focus on people to ensure the clinic has the right people in the right roles; development and fostering of skills that will support in building a dynamic and effective team as well as a pipeline of talent; scheduling and team member deployment to ensure the clinic runs efficiently in accordance with the operational optimization strategy put in place by Clinic Operations.

    The leader in this role will work towards building an exceptional care team, have excellent communication skills, ensure accountability, instill trust and build relationships, develop their team, and thrive in a cross-functional environment.
    In this role, we are looking for a leader who is passionate about pets and the people who love them, and someone who is excited about coaching and mentoring a team to help us bring our mission to life as we grow.

    What You'll Do:

    • Lead a team of passionate and diverse individuals
    • Empowering the clinic team to deliver an exceptional member experience
    • Manage the individual performance of team members and ensure accountability with respect to work quality, member satisfaction, teamwork, patient care, and embodying the 'Juno Way'
    • Own the appointment schedule, dedicating adequate time to strategic planning and maximizing productivity, ensuring that appointment flow is seamless and maximized from day to day;
    • Build effective teams, from the recruitment process through to onboarding and identifying top talent while ensuring an appropriate mix of skills, perspectives, and experience
    • Identify development opportunities for the clinic team, providing regular feedback and being accountable to support ongoing growth and skill development resulting in productive clinic operations, placing optimal skill sets across workflows in the clinic
    • Represent for your team to ensure that they feel heard and their perspective is visible during leadership discussions
    • Collaborate with the clinic team to create a regular cadence of communication, meetings and ensuring the in-clinic Leads are provided opportunities to present and connect with their peers
    • Ensure member escalations are addressed personally or routed to appropriate parties for prompt resolution
    • Be a leader in implementation of the Juno Brand Tenets to ensure the team has maximum job love and supports one another to be better
    • Create and manage clinic schedules, including DVMs, based on labor operating plan by appointment flow and ensuring clinic utilization by solving for future staffing gaps or development/skill gaps
    • Participate in the utilization of innovative technology and the evaluation of platforms and technology by providing frequent, productive feedback
    • Approve and monitor timesheets for payroll
    • Manage of relief coverage as needed
    • Aid in conflict resolution among team members and members, collaborating with People Operations as needed
    • Lead and participate in activities that support the well-being of the in-clinic team to ensure the health and wellness of the team is always top of mind
    • Ensure inventory supply levels and resources allow team to function at optimal capacity
    • Foster an environment of continuous learning, improvement and excellence

    You Have:

    • 3+ years of leadership role experience with a passion for people leadership
    • Previous veterinary experience strongly preferred
    • Exceptional communication skills both verbal and written
    • Managerial courage and the ability to do the hard things first when it comes to supporting what's best for the team
    • The ability to create a sense of belonging and strong team morale
    • The skill set to establish open dialogue, feedback and collaboration among the team
    • The ability to create trust among team members and gain confidence of others through connection, integrity, and authenticity
    • Experience in managing labor plans and budgets and the ability to problem solve efficiently & effectively
    • A collaborative go-getter attitude who is willing to roll-up your sleeves and be hands-on
    • High emotional intelligence and a leader when it comes to being adaptable and flexible to the needs of the team, members and business

    Our Promise To You:

    • Full benefits package including access to mental health support, continuing education, and mentorship opportunities
    • A collaborative team who has your back and will welcome you as part of the pack
    • Time for you and your loved ones: great PTO, paid parental leave, discounted Juno Vet services for pets
    • An opportunity to make a positive impact for those around you

    The role of Practice Manager at Juno may require evening and weekend work, in addition to managing direct reports as well as working closely with the team leads working with members who may be experiencing emotional distress and/or frustration, as well as managing challenging members and patients. This position will be based in our clinic with occasional travel required locally for training and cross functional meetings with our Clinic Support Centre team.

    We're looking for people who are not just team players, but also leaders. If you've made it this far, you're probably looking for something different than what's already out there. So were we — let's meet.

    Juno Veterinary is committed to providing an equal employment opportunity for all candidates and employees. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a positive and successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.

    Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and throughout employment by contacting our People Operations team. If you have feedback on how to make our recruiting process more equitable or accessible, please let us know

    #J-18808-Ljbffr
  • Google

    Commercial Manager, Global Business Practices

    2 days ago

    Google Toronto, Canada

    Remarque : En postulant à cette offre, vous pourrez indiquer où vous préférez travailler parmi les propositions suivantes: · **Toronto, ON, Canada; Montreal, QC, Canada**. · **Qualifications mínimales**: · - Baccalauréat ou expérience pratique équivalente · - Six ans d'expérience ...

  • dentalcorp

    Practice Manager

    1 week ago

    dentalcorp Toronto, Canada

    **About us**: · dentalcorp is Canada's largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting ...

  • Dentalcorp Canada

    Practice Manager

    1 week ago

    Dentalcorp Canada Toronto, Canada

    About Us: · dentalcorp is Canada's largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting the ...

  • dentalcorp

    Practice Manager

    4 days ago

    dentalcorp Toronto, Canada

    **Practice Manager - Treehouse Dental Care Toronto** · **About us**: · Our Treehouse Dental Pediatric Specialists, Dentists and Orthodontists in Toronto, Etobicoke and Thornhill have been working with patients in the Greater Toronto Area for over forty years. Our Toronto practice ...

  • Lawrence Avenue Dental Clinic

    Practice Manager

    4 days ago

    Lawrence Avenue Dental Clinic Toronto, Canada

    Lawrence Avenue Dental Clinic is a leading dental practice in Toronto, Ontario dedicated to providing top-quality dental care and promoting good oral health as the foundation of overall well-being. Our commitment to excellence, compassionate patient care, and a supportive work en ...

  • dentalcorp

    Practice Manager

    1 week ago

    dentalcorp Toronto, Canada

    **About us**: · Dawson Dental Centre - Queen Street is is located in the heart of downtown Toronto at the busy intersection of Yonge Street and Queen Street. Our downtown Toronto dental centre just steps away from the Eaton Centre, TTC subway and the PATH network. · At Dawson Den ...

  • Juno Veterinary

    Practice Manager

    1 week ago

    Juno Veterinary Toronto, Canada

    Our mission is to build the next generation of animal care for the modern world. By leveraging technology and design, we are reimagining the animal care experience for pets, pet parents, and care providers from the ground up. With the consumer and pet at the heart of everything w ...

  • dentalcorp

    Practice Manager

    2 days ago

    dentalcorp Toronto, Canada

    **Practice Manager - Live Well Dental** · **About us**: · dentalcorp is Canada's largest and fastest-growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp ...

  • Aceti Dental

    Practice Manager

    2 days ago

    Aceti Dental Toronto, Canada

    _**Exciting new dentalcorp Start-up Practice**_ · **About us**: · dentalcorp is Canada's largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. den ...

  • Mackenzie Financial Corporation

    Manager Practice Management

    1 week ago

    Mackenzie Financial Corporation Toronto, Canada

    **Job Description**: · **Grade***: P7** · **Division***: IGM Technology** · IGM Financial Inc. is one of Canada's leading diversified wealth and asset management companies with approximately $271 billion in total assets under managements. The company provides a broad range of fin ...

  • College Of Early Childhood Educators

    Manager, Professional Practice

    5 days ago

    College Of Early Childhood Educators Toronto, Canada

    **Manager, Professional Practice** · - Permanent, Full-Time_ · - _ · The College of Early Childhood Educators (the College) supports high-quality early learning and care by regulating more than 60,000 members of the profession in the public interest, pursuant to the _Early Childh ...

  • Vista Eye Center

    Practice Manager- Ophthalmology

    1 week ago

    Vista Eye Center Toronto, Canada

    Overview: · We are seeking a highly organized and experienced Practice Manager to join our team. As a Practice Manager, you will be responsible for overseeing the daily operations of our ophthalmology office and ensuring the smooth running of all administrative and clinical activ ...

  • Bickford Park Animal Hospital

    Veterinary Practice Manager

    2 days ago

    Bickford Park Animal Hospital Toronto, Canada

    **Bickford Park Animal Hospital** is a busy, friendly, privately owned veterinary clinic in central Toronto seeking a talented and experienced practice manager. We are a fun loving and energetic team, looking for an amazing new leader. We have an excellent reputation, fantastic s ...

  • University Health Network

    Manager, Professional Practice

    1 week ago

    University Health Network Toronto, Canada

    **Manager, Professional Practice** · **Job Posting #: 923116** · **Site: Multi-site with Offices Based at Toronto General Hospital** · **Department: Collaborative Academic Practice** · **Dual Reporting to: Director of Practice Acute Care Programs/CAP Fellowships and Director of P ...

  • VCA Animal Hospitals

    Veterinary Practice Manager

    2 days ago

    VCA Animal Hospitals Toronto, Canada

    **Veterinary Practice Manager**: · **Toronto, ON**: · **Secord Animal Hospital** has an excellent opportunity for an experienced veterinary client service professional to join our leadership team as our **Hospital Manager**. · - Customer service excellence, with prior personnel m ...

  • Sun Life

    Regulatory Practices Manager

    2 days ago

    Sun Life Toronto, Canada

    You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspir ...

  • St. Joseph's Health Centre

    Manager Collaborative Practice

    2 days ago

    St. Joseph's Health Centre Toronto, Canada

    The Manager, Collaborative Practice & Education acts as a corporate practice leader and resource within the Interprofessional practice (IPP) department. The Manager, Collaborative Practice & Education (MCP) provides leadership in collaborating to create, articulate and sustain an ...

  • Amazon Web Services Canada, Inc.

    Customer Practice Manager

    1 week ago

    Amazon Web Services Canada, Inc. Toronto, Canada

    8 years of management consulting and IT experience with business, product, and digital transformation knowledge including overcoming challenges in customer-facing roles. · - Experience with selling large scale consulting/professional services with recurring revenue from accounts/ ...

  • Sun Life

    Audit Manager, Professional Practices

    4 days ago

    Sun Life Toronto, Canada

    You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspir ...

  • Professional Engineers Ontario

    Manager, Practice Advisory Services

    2 days ago

    Professional Engineers Ontario Toronto, Canada

    **Overview** · As we move through a period of exciting transformation and organizational change, Professional Engineers Ontario (PEO) has an immediate opening for a Manager, Practice Advisory Services. · Under the authority of the _Professional Engineers Act_, PEO licenses and go ...