- 8 – 10 years of program and project management experience delivering large-scale technology initiatives and complex IT solutions in a highly integrated healthcare setting: 35 Points
- Strong communication skills, demonstrating strength in presentation skills, verbal, written, active listening, conflict resolution and stress tolerance: 30 Points
- Experience with and nbsp;health system business requirements definition and implementation: 20 Points
- Proven track record and nbsp;working with health care professionals and nbsp;in the field: 10 Points
- Expertise in Microsoft suite of products such as Office, Microsoft Project, and SharePoint, and other productivity tools such as Jira and Confluence: 5 Points
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Project Manager 6536-18 - Ontario, Canada - Foilcon
Description
HM Note: This role requires the candidate to be based in Ontario and commences April 1, 2024
Must haves:
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;8 – 10 and nbsp;years of program and project management experience delivering large-scale technology initiatives and complex IT solutions in a highly integrated healthcare setting
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Direct experience coordinating and managing project activities, monitoring and reporting on progress, and anticipating and resolving issues, risks, and conflicts
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience delivering complex IT solutions in a highly integrated, technical, health care organization is an asset
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience managing delivery teams of various sizes that include internal and external resources (consultants, vendor staff) regardless of geographic location where the resources are located
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience managing other Project Management resources assigned to the same projects
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience working with technology vendors
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Demonstrated experience utilizing various Project Management and Software development methodologies and frameworks such as Waterfall and Agile and others
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience with and knowledge of Project Management concepts (e.g. project goals, risk, scope, participant roles, planning and quality management)
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Excellent Communication skills both verbal and written, and strong stakeholder engagement skills
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Time and nbsp;Management, with the ability to manage tight deadlines and prioritize multiple projects
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Collaboration, coordinating tasks, and ensuring that everybody works together effectively, this also involves conflict resolution
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Demonstrated knowledge of clinical workflows and associated business processes and nbsp;
Deliverables and nbsp;include, but are not limited to: and nbsp;
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Site / Client Engagement and Client Management
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Contract Management
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Project Risk/Issue Management
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Service Management and Project Documentation
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Deployment Reporting and Tracking
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Project charters, Project Plans, Statements of Work
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Service Management Documentation and amp; Warranty Support
Responsibilities: and nbsp;
The Senior Project Manager/Leader will work with various teams within Ontario Health and with Ministry of Health to ensure the timely, efficient and quality delivery of the Primary Care Information Exchange (PCIE) project and lead work packages and ensures deliverables are executed on time and on budget.
The Senior Project Manager will:
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Have the ability to take broad concepts and turn them into achievable plans and manage the plans from requirements through design and implementation
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Integrate and manage several related plans and to support the integration of planning and delivery across a large and diverse delivery program
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Accountable for on time, on budget, and on scope completion of assigned projects that are compliant with applicable external legislation and internal policies and processes including project governance framework and project management methodology, and provide feedback for continuous improvement as requested
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Responsible for managing the resources, scope, budget, schedule, and quality of deliverables of the assigned programs and/or projects
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Establish and maintain excellent working relationship and effective communication with the Sponsor(s), internal and external stakeholders, vendors, and the project team members
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Develop project documentation including charter, integrated project plan, project schedule, status reports, meeting notes, and other project artifacts as required
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Organize and lead project meetings
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Ensure effective project change control, including managing IT Requests for Change (RFCs) and deployments to the various environments, is in place
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Issue project change requests (PCRs) as applicable in response to changes in scope, schedule, budget, and release strategy (for multi-release projects)
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Provide financial forecasts and track actual costs against the approved budget
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Provide clear, concise, transparent, accurate, timely and up-to-date status and other progress reports/presentations to Executives, Sponsor(s), stakeholders, the project team, Project Management Office, and others as required so to eliminate any misunderstanding or cause incorrect decisions to be made
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Responsible for managing working relationship with delivery partners and facilitating resolution of problems, complaints, queries and concerns, escalating issues as necessary
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Liaise with stakeholders including C-Suite Executives at Partner sites and Ministry of Health, to address issues of mutual interest and resolve issues of concern; support client satisfaction by providing consistent, proactive and responsive stakeholder management services
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Proactively identify and manage risks, and systematically resolve or escalate known issues
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Adhere to and promote Ontario Health policies and processes including Technical, Privacy, Security, and Record Management
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Manage release of the product/project/work package to an operational environment
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Contribute to the development and management of guides, tools, templates and supports for inclusion in toolkits for organizations and sites deploying Ontario Health solutions
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Provide subject matter expertise to project team members on the application of project management practices
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Mentor and coach junior project management resources including Project Managers and Project Coordinators
Desired Skills:
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience using agile delivery tools and methods (JIRA Software / Confluence, Microsoft Office tools: Project, Excel, PowerPoint, Teams, etc.) is an asset
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Certifications/courses in scaled agile frameworks (i.e, SAFe) and agile scrum methodologies (i.e PMI Agile Certified Practitioner) is an asset
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Strong working knowledge of the Project Management and Software Development Life Cycles
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Knowledge and experience with the health sector, clinical workflows and government
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Knowledge and expertise with Ontario Health policies and standards including HL7 and FHIR-based integration standards, architecture, privacy and security principles
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Strong communication, interpersonal, analytical and drafting and negotiation skills
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Excellent verbal and written communications skills; personable, tactful and diplomatic
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Demonstrated ability to deliver IT projects under challenging circumstances
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Superior leadership and communication skills to manage both team members and senior management
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Ability to build strong relationships with internal clients and external stakeholders, clients, and vendors
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Well-developed analytical skills with a keen eye for details
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Expertise in Microsoft suite of products such as Office, Microsoft Project, and Sharepoint, and other productivity tools such as Jira and Confluence
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Program and Portfolio management knowledge is an asset
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;IT Infrastructure and ITIL experience is an asset
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Knowledge/expertise of current technology trends is an asset
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Technical knowledge/expertise gained through work experience as a developer or an architect is an asset
Skills
Experience and Skill Set Requirements
Criteria
Must haves:
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;8 – 10 and nbsp;years of program and project management experience delivering large-scale technology initiatives and complex IT solutions in a highly integrated healthcare setting
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Direct experience coordinating and managing project activities, monitoring and reporting on progress, and anticipating and resolving issues, risks, and conflicts
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience delivering complex IT solutions in a highly integrated, technical, health care organization is an asset
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience managing delivery teams of various sizes that include internal and external resources (consultants, vendor staff) regardless of geographic location where the resources are located
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience managing other Project Management resources assigned to the same projects
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience working with technology vendors
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Demonstrated experience utilizing various Project Management and Software development methodologies and frameworks such as Waterfall and Agile and others
· and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience with and knowledge of Project Management concepts (e.g. project goals, risk, scope, participant roles, planning and quality management)