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    Job support workerJob support worker - Toronto, ON, Canada - The Salvation Army

    The Salvation Army
    The Salvation Army Toronto, ON, Canada

    3 weeks ago

    Default job background
    Description

    Under the direction of the WMS Supervisor the employee provides resident support services, on-site supervision and security for the NWT Resource Centre and Withdrawal Management Services.

    Provides resident support services while on shift by:
    Assisting residents with personal care concerns
    Interacting and communicating positively with residents throughout the shift
    Database entries – notes, behavior, meds, intakes, discharges
    Doing manual logbook entries for meds and counselling supports
    Responding to medical emergencies within the facility
    Immediately reporting critical incidents to the on-call supervisor or the WMS Supervisor
    Admitting and discharging residents according to the Policies and Procedures, manual documentation and logbook, and summary of client's intake, clean beds, wash walls around bed (immediate area), check bags when client admitted
    Provides site management and security throughout your shift by:
    Reporting any facility concerns to the WMS Supervisor or designate
    Assuring security of facility through locking appropriate doors and monitoring clients coming and going
    Itemizing and packing up clients' personal effects when they are removed from the facility
    Ensuring facility is left clean and tidy for following shift: wash linens (wash linens when client leaves as well as whatever else needs washing), wash walls, floors, put away supplies, order supplies (copy to WMS Supervisor, copy to caseworkers), replace toilet paper, paper towels
    Overnight staff need to respond to hourly radio checks and help monitor security cameras for the fourth floor Mental Health Support program, including providing 4th floor resident access to the building when necessary
    Provides administrative support while on shift by :
    Answering the telephone and relaying messages to clients and other departments as required
    Maintaining current understanding of policies and procedures
    Works wake shift during the night
    Relaying pertinent information related to client concerns, operational issues, community issues, etc.

    Responsible for utilizing the facility and its equipment in a safe and efficient manner by :

    Understanding and adhering to legal requirements
    Implementing appropriate emergency procedures related to the facility and/or the clients i.e., CPR, fire evacuations, etc.
    Completing unusual occurrence documentation as required (when employee or client has an accident on site report within 24 hours to The Salvation Army)
    Knowing WMS' physical layout, including location of fire pull boxes, extinguishers, communications radio,
    Maintaining a clean and professional looking office


    Critical Relationship Management:
    Directly reports to the Withdrawal Management Services Supervisor
    There is also occasional contact with contracting agencies.
    There is a potential to work with aggressive, high-risk clients in this position. There will be general housekeeping tasks required of the SW (sweeping, mopping, dishwashing, laundry, etc.)

    Generally, these skills are found in individuals who have previous experience or training in corrections, security and/or an addiction setting.

    Appropriate computer skills are obtained through general introduction courses in computers or through practical experience. Post-Secondary Education or related experience in Social Services
    High School Graduate
    Effective communication in English both written and oral
    Implement policy and procedures
    Ability to work within a teamwork structure though will be required to work alone

    Understanding of:
    Aboriginal and

    Inuit Cultures:
    Addictions: Mental Health and other social issues
    Computer skills are required
    Participate in mandatory yearly training
    We are hiring a casual position that could be offered any shift on any day of the week.
    The Salvation Army offers accommodation for applicants with disabilities in its recruitment process. Internal Applicants, please advise your managing supervisor of your intentions prior to submitting your application.
    Casual

    Ministry Unit/Dept:
    17 Casual SW Please no phone calls. Yellowknife NT X1A 1K6Original job Support Worker - Withdrawal Management Services posted on GrabJobs .
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