- Leverage Ownr's in-house technology and RBC banking tools to create business deposit accounts online
- Connect with branch staff to facilitate ID verification in-branch to finalize the creation of the BDA
- Connect with Ownr entrepreneurs to help them identify solutions for any scheduling conflicts or any technical issues
- Identify potential issues and communicate it back to the appropriate team to reduce impact to user experience
- Partner closely with cross-functional team members to identify, implement and test product updates that increase conversion rates within the Ownr product
- Completed or working on the completion of a bachelor's degree, college diploma or equivalent
- Proficient computer skills
- The ability to successfully work in a self-directed manner with minimal supervision
- Strong time management skills to manage workload
- An excitement to propose new things, iterate on execution, and develop tests that showcase the results, good or bad
- The ability to communicate complex concepts in a simple and effective manner while working with sensitive client information
- Interest in entrepreneurship
- Sales or data entry experience in a startup environment / fast-paced growing organization
- Knowledge of business processes and organizational structures
- Willingness to learn about legal concepts and other issues affecting business owners in Canada
- Experience using Intercom or similar customer-engagement software
- Experience with SaaS and subscription based business models
- Interest in technology and building innovative online solutions
- Be part of a collaborative, progressive, and high-performing team, where your work is valued and has a direct impact on the success of the organization.
- A strong organizational culture, where we thrive on the challenge to be our best, and we work together to help our clients thrive and communities prosper. We care about each other and believe that achieving success is a goal shared across the organization.
- Leaders who support your professional development through coaching and managing opportunities.
- Be returning back to school after the work term end-date of August 2024 ; or
- If you are not returning back to school (i.e. are graduating in August 2024), you must require the full 4-months work term as a mandatory component to in order to graduate successfully.
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2024 Summer - Toronto, Canada - RBC - Royal Bank
Description
Job Summary
Participates in and supports the operational activities of a business unit. Applies experience and complete working knowledge of the job and policies/practices to perform a combination of routine tasks and varied administrative/operational assignments.Job Description
What is the opportunity?
Ownr, an RBCx Ventures company, is hiring an Operations Associate Intern. Ownr is the leading platform for entrepreneurship in Canada, helping 150,000+ entrepreneurs launch their business. Ownr provides a package of services that sets businesses up for success. One of those services is business banking through RBC, which will help keep finances neat and organized. Entrepreneurs can apply for RBC business bank accounts and credit cards within the Ownr platform. You will be processing the creation of these applications and accounts online, end-to-end. As part of the process, you will foster relationships with RBC advisors to schedule appointments and communicate client preferences. The role will also be responsible for identifying and triaging issues, recommending process improvements to drive efficiency, and championing initiatives that increase conversion.
You'll have regular 1:1's with your manager which focus on performance, coaching and development. You'll also be a part of a rapidly-growing team and have a voice in the future of our banking program as we grow. If you're thinking about this role, it means you're a creative, organized, and driven individual who is motivated by a passion to help entrepreneurs succeed in their business.
This internship is a full-time summer position that will potentially continue as a part-time position after Summer 2024. The duration and timing of the summer internship is yet to be confirmed.
What will you do?
What do you need to succeed?
Must have
Nice to have
What's in it for you?
Please note: This posting is for a 4-months Summer 2024 Student placement with a start date of May 2024, and end date of August 2024. In order to be eligible for this 4-months Student position, you must either:
Please ensure that you meet these eligibility requirements before applying - candidates who apply but are found to be ineligible are not able to be considered.
We encourage you to apply as soon as possible as we accept applications on a rolling basis, but please note that the formal application deadline is May 17, 2024. Should you be selected to progress, someone from our team will reach out directly to provide instructions on next steps. Otherwise, feel free to check for progress updates by logging in to your RBC profile. If the status has not changed, it denotes the fact that your application is still under review.
RBC is committed to supporting flexible work arrangements when and where available. The successful candidate for this role will be required to be located within Ontario for the duration of the work term. Details regarding the specific virtual, hybrid, and in-office arrangements for this Integrated Learning/ Co-op position are to be discussed with the Hiring Manager.
ET24
Job Skills
Communication, Computer Literacy, Detail-Oriented, Interpersonal Relationships, Listening Effectively, Personal Development, Taking InitiativeAdditional Job Details
Address:
WATERPARK PLACE, 20 BAY ST:TORONTOCity:
TORONTOCountry:
CanadaWork hours/week:
37.5Employment Type:
Full timePlatform:
Personal and Commercial BankingJob Type:
Student/Coop (Fixed Term)Pay Type:
SalariedPosted Date:
Application Deadline:
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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