- A good communicator, used to dealing with customers – ideally in the hospitality or events industry with 3+ years of strong customer service & escalation handling experience
- Experienced with leading others
- Comfortable with providing sales support
- Happy taking ownership of problems and finding ways to solve them
- Positive, enthusiastic, and able to adapt to fast-changing situations
- Experience and confidence using MS Office and other basic IT equipment
- Legally eligible to work in the Country you are applying within and at least 18 years old
- Work life balance (no standard nights/weekends)
- Generous paid time off plans (sick and vacation)
- 12 Paid Company Holidays per calendar year (in addition to your PTO accrual) Competitive RRSP Program, with a Company match
- Company paid comprehensive health/dental care for all full-time team members and your eligible dependents including domestic partners
- A quarterly bonus plan program, plus an hourly rate of $25.00
- A bright and inspiring work environment
- Training and development opportunities aligned with great career path opportunities
- A professional workplace community (business casual attire required)
-
Manager, Internal and Corporate Communications
6 hours ago
Canadian Cancer Society Montréal, Canada**Job Title**: Manager, Internal and Corporate Communications · **Work Model**: Hybrid, 1 Year Contract · **Salary Band**: 4 ($52,000 - $75,000 CAD) · **WHY JOIN THE CANADIAN CANCER SOCIETY (CCS)?** · The Canadian Cancer Society works tirelessly to save and improve lives. We fund ...
-
Community Manager
6 days ago
Aftec Laval, Canada AlternanceCommunity Manager (H/F) - EN ALTERNANCE · Référence : LA-B · Etablissement : Laval · Domaine : Bachelor Marketing Communication 360 · Type de poste : APPRENTISSAGE · Type de contrat : Alternance · Secteur : COMMUNICATION · Localisation : LAVAL 53000 FRANCE · Le campus AFT ...
-
Community Manager
10 hours ago
MyDigitalSchool Laval, Canada AlternanceMyDigitalSchool Laval école spécialisée dans les métiers du digital, recherche un Community Manager & digital en apprentissage (H/F). Dès septembre 2022, profitez des avantages d'un contrat en alternance pour vous former et acquérir un BAC+3 Bachelor Webmarketing & Social Media ( ...
-
Community Manager
10 hours ago
IPAC Bachelor Factory Laval, Canada AlternanceL'école de commerce propose des formations Bachelor équivalent Licence – Bac , accessibles à BAC et délivrant un titre Certifié par l'Etat niveau II comme validation professionnelle. Résolument tournée vers l'employabilité, Ipac Bachelor Factory développe depuis plus de 30 ans un ...
-
Team Lead Community Manager \u007c Responsable en
20 hours ago
Behaviour Interactive Montréal, Canada**Since several work modes are offered to all our employees (100% from home, Flex, 100% in-office), job opportunities posted here are available whether you live in Quebec or Ontario, unless indicated otherwise.** · We are looking for an experienced Community Management Team Lead ...
-
Community Manager
10 hours ago
Aftec Laval, Canada AlternanceLe campus AFTEC de Laval, propose des formations de BTS à Bac+5, en alternance ou en initiale, dans différents domaines tertiaires. Rejoignez un campus dynamique qui compte plus de 650 étudiants. · UN EMPLOI ? UNE FORMATION ? POURQUOI PAS LES DEUX ? · L'ENTREPRISE : · Notre parte ...
-
Community Manager en Alternance
2 hours ago
MyDigitalSchool Laval, Canada AlternanceMyDigitalSchool Laval école spécialisée dans les métiers du digital, recherche pour l'une de ses entreprise partenaire, un community manager (H/F) dans le cadre de l'alternance H/F · LA FORMATION : · Profitez des avantages d'un contrat en alternance pour vous former et acquérir ...
-
Community Manager
6 hours ago
Vosker Montreal, Canada Full timeJob Description · As a Social Media Community Manager with a focus on customer service, you are the voice and face of the brand in online communities, ensuring that every interaction reflects the brand's tone, values, and standards. Your role extends beyond customer service to en ...
-
Communications Manager
6 hours ago
Randstad Canada Montréal, Canada Full timeDo you feel passionate about social action and have experience in the nonprofit sector or NPOs? · Are you bilingual and have experience in managing fundraising events · Then don't wait any longer and send us your application for the position of Communications Manager. · A nonpro ...
-
Community Manager
2 hours ago
Vosker Montreal, Canada Jornada completaJob Description · As a Social Media Community Manager with a focus on customer service, you are the voice and face of the brand in online communities, ensuring that every interaction reflects the brand's tone, values, and standards. Your role extends beyond customer service to e ...
-
community manager h/f
2 hours ago
MyDigitalSchool Laval, Canada AlternanceUNE FORMATION OU UN EMPLOI ? POURQUOI PAS LES DEUX · Le campus de Laval, propose des formations jusqu'à Bac+5, en alternance ou en initiale. Rejoignez un campus dynamique qui compte plus de 600 étudiants. · MyDigitalSchool Laval école spécialisée dans les métiers du digital, rec ...
-
Muscular Dystrophy Canada Montreal, CanadaAidez-nous à développer notre communauté · Nous sommes à la recherche d'un(e) superviseur(e) de la collecte de fonds communautaire qui se joindra à notre équipe de philanthropie et qui fera une différence pour la communauté des maladies neuromusculaires en soutenant et en mobilis ...
-
Community Management Coordinator
5 days ago
Heylist Inc. Montréal, QC, Canada Full timeAt Heylist, our mission is to democratize influencer marketing and create economic opportunities that allow people to monetize their passion. Heylist positions itself at the forefront of the creator economy, offering a dynamic platform where influencers and brands form impactful ...
-
Community Management Coordinator
6 days ago
Cari Montréal, QC, Canada Full timeVOSKER , North America's leader in remote area surveillance. · Every day, we take pride in helping our customers keep an eye on what really matters to them by developing solar-powered, cell-connected cameras on our exclusive platform. · We are efficient, we think differently, a ...
-
Community Management Specialist
6 days ago
Capreit Montréal, QC, CanadaDo you want to build a rewarding career in residential property management with one of the consistently recognized 50 Best Employers in Canada? · If this is you, come join our community as a Leasing Specialist. · We are a growth-oriented company that own and operate the highest ...
-
Marketing and Communication Manager
2 hours ago
Randstad Canada Montreal, Canada PermanentA leader in the distribution and marketing of automotive parts, tools and equipment for the automotive aftermarket in Eastern Canada is seeking a bilingual French Marketing and Communications Manager -English to join the team in East Montreal. · Under the supervision and collabor ...
-
Community Relations Manager
6 days ago
Retirement Concepts Montreal, Canada Full timeAbout Us At West Coast Seniors HousingManagement, we see our communities as a family and we are equally committed toour residents and our staff. We provide an engaging work environment and treateach other with respect and dignity. We invest in the growth and development ofour te ...
-
ALTERNANCE Community manager H/F
6 days ago
Aftec Laval, Canada AlternanceALTERNANCE Community manager H/F · Référence : LA-COM · Etablissement : Laval · Domaine : BTS Communication · Type de poste : APPRENTISSAGE · Type de contrat : Alternance · Secteur : COMMUNICATION · Localisation : LAVAL 53000 · LA FORMATION : · Vous préparez sur 24 mois u ...
-
ALTERNANCE Community manager H/F
14 hours ago
Aftec Laval, Canada AlternanceLA FORMATION : · Vous préparez sur 24 mois un BTS COMMUNICATION · La formation sera assurée par le CFA de Laval, avec un rythme de 2 jours de cours et 3 jours en entreprise toutes les semaines. · L'ENTREPRISE : · En partenariat avec le CFA AFTEC, notre partenaire dans le domaine ...
-
alternance community manager h/f
6 days ago
Aftec Laval, Canada AlternanceALTERNANCE COMMUNITY MANAGER H/F · Référence : LA-COM · Etablissement : Laval · Domaine : BTS Communication · Type de poste : APPRENTISSAGE · Type de contrat : Alternance · Secteur : COMMUNICATION · Localisation : LAVAL 53000 · LA FORMATION : · Vous préparez sur 24 mois u ...
Community Manager - Montreal, Canada - IWG plc
Description
Community Manager
QC, Montreal
The world of work is commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work
At IWG, we are leading the way. We've built the world's largest workspace network so that our customers can work from wherever, and however, they want... in over 120 countries across the globe
Join us and help us bring more freedom to people and businesses, while expanding our network. You'll be able to enjoy a great work life balance and competitive benefits, while growing your career path along the way.
The opportunity
As a Community Manager, you'll be responsible for the smooth running of your centre. You'll motivate your team to create a great working environment to ensure customer satisfaction and retention.
A typical day at IWG
You start the day with a quick review of the daily report, to plan the day and make sure everyone's prepared.
With one eye always on reception, you see members turning up and the first meeting rooms guests arriving. You welcome them and take them to their meeting room, show them the facilities and help them set up their Wi-Fi connections and screen sharing app for their presentation.
Later you have a meeting to learn more about a new member and get to understand his business needs. You think about the other businesses in the centre and how you might be able to introduce him to a couple that may be of interest at the networking event later in the week.
It's time for a quick coffee break, relax and enjoy a few minutes to yourself.
A large company is taking a whole floor of the centre and is moving in next week. You run through the move in detail with your Community Associate, ensuring the welcome kit is prepared, and all badges and keys are ready for handing over.
Shortly before your lunch break, a couple walk in enquiring about coworking membership. Your colleague from sales is on their lunch break so you offer them a coffee and give them a tour of the centre, explaining all the benefits of IWG membership. You are then off to lunch.
Later in the afternoon you review billing to ensure all customers are current and walk the space to ensure everything is show ready for a tour in the morning. You notice a few light bulbs out in the café and put a ticket in the service portal for replacement. You take a few pictures of your show offices and post sales ads for your vacant office.
You've earned yourself another quick coffee break, relax and enjoy a few minutes to yourself.
Before heading out you review paid time off requests for next month to ensure you have appropriate coverage and prepare for a 1:1 coaching conversation with one of your team members the next dat. You do a final walk around the building, speaking with members, asking how their day went as they start to wind down and head for home.
About you
We're looking for someone who has the experience and aptitude to manage a smooth-running operation. You'll need to be an accomplished multitasker, able to pre-empt issues before they become problems, and keep a team motivated and focused on service excellence. You also need to be:
What we offer
On top of a competitive total compensation package, you'll enjoy:
Regus/Spaces is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Regus/Spaces has implemented policies with respect to accommodating employees with disabilities. These policies are available to all employees by contacting Canadian Human Resources Department at or at if you require accommodation at any time during your employment with Regus/Spaces.