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    Senior Analyst or Analyst - Toronto, ON, Canada - CAAT Pension Plan

    CAAT Pension Plan
    CAAT Pension Plan Toronto, ON, Canada

    1 week ago

    Default job background
    Description
    At CAAT, you belong to a collaborative, inclusive and lively environment that sparks creativity and fosters open communication.

    Comprehensive & Holistic Care

    Our all-encompassing employee programs are designed to cater to every aspect of your life and wellbeing, ensuring you feel cherished and valued.

    This includes, but is not limited to, your compensation, paid time off, health and dental benefits, wellness programs, wellness incentives, and (of course) a defined benefit pension plan.

    The Senior Pension Analyst is integral to the success of the Employer Services team, and to CAAT's guiding mission and growth strategy.

    The Senior Pension Analyst is the front-line pension administrator responsible for providing employers with technical support and guidance to facilitate the administration of the CAAT Pension Plan.

    This role is responsible for performing annual data management, member statement activities and contribution reconciliation processing.

    The Senior Pension Analyst acts as a role model and mentor to Employer Services team members, supports training new staff, and is a contact within the team to assist with complex questions, escalated or high-profile cases.

    Minimum five (5) years experience in MEPP or public sector pension administration, or with an outsourcing service provider; understanding of pension administration systems and working with pension plan texts.

    Proficiency in advanced Excel functions and data analysis techniques.

    Process and complete data management and statement activities to deliver pension administration services in accordance with established service standards, processes, and procedures.

    Perform the data collection process to ensure member data is accurate.
    Perform activities relating to annual member statements and contribution reconciliation processes.

    Perform the monthly data exchange with employers and production of monthly follow-up letters to non-members to support enrolment protocols.

    Provides day-to-day support to Employer administrators, responding to questions and providing technical support where required; Supports Pension Analysts with escalated queries from Employers.

    Investigate issues involving Team Lead, Manager, Policy, and Senior Management, as required, and escalates issues as appropriate with management.

    Plans and participates in employer training for individual employers and group sessions comprising the Employer Education program.
    Participates in Member presentations as a supporting Pension Analysts for member discussions and conducting on-site Employers visits.

    The success of our company is dependent on fostering a culture of embracing diversity, equity, and inclusion in everything we do.

    CAAT Pension Plan is an equal opportunity employer, and we will accommodate any needs under the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code.

    Hiring processes will be modified to remove barriers to accommodate those with disabilities, if requested.
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