- Reports to the Team lead and Supervisor to support parking operations
- Identify customer questions, concerns, and overall needs
- Provide accurate answers and solutions to customer queries
- Address customer complaints in a compassionate and patient manner
- Answer incoming calls and emails in an efficient manner
- Redirect customers to appropriate teams and/or departments as needed
- Follow company communication procedures, policies, and guidelines at all times
- Responds immediately to all reports concerning damage to equipment, and places E-service as needed
- Observe security monitors to ensure no criminal activity occurs and report any activity to management
- Balance cash records at end of shift and manage parking records during shift
- Troubleshooting parking equipment issues at the site level
- I-PASS Enrolling /canceling payroll staffs and sending the list to payroll
- Complete additional duties assigned by manager
- Assertive and self-motivated disposition
- Strong organizational skills
- Excellent communication skills: ability to explain complex solutions and processes clearly to others
- Collaborative and demonstrates strong interpersonal skills
- Self-managed while accurately following instructions
- Ability to multitask effectively and stay positive and professional under high-pressure fastpaced environments
- Adaptable and flexible
- Neat appearance with a professional and positive attitude
- High School Graduate or higher education
- Basic Computer skills – Windows, MS Office
- Customer service experience, inclusive attitude and openness to diversity, is an asset
- Excellent customer service skills
- Extremely professional with excellent interpersonal, relationship, and communication skills (written and oral)
- Positive attitude and empathy for clients
- Solid problem solving and decision-making skills
- Strong team player with the ability to develop and maintain relationships with internal and external customers
- Valid driver's license and vehicle preferred.
-
Associate Director of Care
Found in: Talent CA C2 - 2 days ago
Rockcliffe Care Community Toronto, Canada Full timeIf you're passionate about leading a team that is, committed to the Team Member Experience and driven by innovation and growth, then join us · The Associate Director of Care (RPN) is a critical role within our communities as it impacts the lives of residents through the strong l ...
-
Associate Director of Care
Found in: Talent CA C2 - 3 days ago
Fieldstone Commons Care Community Toronto, Canada Full timeIf you're passionate about leading a team that is, committed to the Team Member Experience and driven by innovation and growth, then join us · The Associate Director of Care RN is a critical role within our communities as it impacts the lives of residents through the strong lead ...
-
Customer Care Associate
Found in: Jobgoal CA C2 - 2 days ago
Bwalk Ontario, Canada45 Railroad St, Brampton, ON L6X 1S7, Canada · Job Description · Posted Friday, April 19, 2024 at 4:00 a.m. · Boardwalk provides Canadians with a quality, comfortable, home living experience. We offer rental apartments and townhouses that come in a wide breadth of shapes, size ...
-
Customer Care Associate, Remote in Greater Toronto Area
Found in: beBee S2 CA - 4 days ago
Carewell Toronto, Canada Full timeAre you a data-driven problem solver who is passionate about making a difference in the lives of others while contributing to a successful business? Join Carewell and be a part of a team that creates impactful solutions for caregivers and their unique challenges. We're looking fo ...
-
Associate Director of Care
Found in: beBee S2 CA - 7 hours ago
Sienna Senior Living Scarborough, Canada Full timeIf you're passionate about leading a team that is, committed to the Team Member Experience and driven by innovation and growth, then join us · The Associate Director of Care RN is a critical role within our communities as it impacts the lives of residents through the strong leade ...
-
Customer Care Associate
Found in: Talent CA C2 - 5 days ago
The Regional Municipality of York Newmarket, CanadaCUSTOMER CARE ASSOCIATE · This is a continuous posting based on operational need and will be used to create an eligibility list to fill upcoming opportunities within the next twelve months. The number of positions to be filled has not been identified at this time. The positions ...
-
Customer Care Associate
Found in: beBee S2 CA - 3 days ago
Boardwalk Brampton, Canada Full timeBoardwalk provides Canadians with a quality, comfortable, home living experience. We offer rental apartments and townhouses that come in a wide breadth of shapes, sizes and sets of amenities. We operate 33,000 units across Alberta, British Columbia, Ontario, Saskatchewan, and Que ...
-
Phlebotomist (Donor Care Associate)
Found in: Talent CA C2 - 5 days ago
Canadian Blood Services Richmond Hill, CanadaJob category: Laboratory and phlebotomy · Job posting ID: 5880 · Employment status: Regular part-time · Position's anticipated start date: · Possible schedule/FTE: 0.3 · Number of positions available: 1 · Classification: BT OPSEU 5103 · Salary/Rate of pay: 26.99 · Applicatio ...
-
Phlebotomist (Donor Care Associate)
Found in: Talent CA C2 - 5 days ago
Canadian Blood Services Richmond Hill, Canada Regular Part timeJob category: Laboratory and phlebotomy · Job posting ID: 5880 · Employment status: Regular part-time · Position's anticipated start date: · Possible schedule/FTE: 0.3 · Number of positions available: 1 · Classification: BT OPSEU 5103 · Salary/Rate of pay: 26.99 · Applic ...
-
Bilingual Customer Care Associate
Found in: Talent CA C2 - 2 days ago
Definity Mississauga, Canada CasualJob Description · What can you expect in this role · Must be Fluent English and French · Your shift will be scheduled between 8:00AM and 8:00PM EST · Respond promptly and professionally to incoming inquiries by telephone, or email · Taking ownership of each call, handling it unt ...
-
Clerical Support Associate 6 West Critical Care
Found in: Talent CA C2 - 2 days ago
Humber River Health Greater Toronto Area, Canada Part timeClerical Support Associate 6 West Critical Care · Posting Date 6 months ago(10/17/2023 11:13 AM) Program Critical Care, Cardiology, Oncology & Respiratory Services Department/Unit 6 West ICU (Intensive Care Unit) Medicine Employee Type Part-Time Employee Group Teamsters Clerical ...
-
RNs and RPNs
Found in: Indeed CA C2 - 3 weeks ago
VHA Home HealthCare Toronto, CanadaVHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they do. Our providers tell us: "Home care is where I can truly make a difference. There is such a ...
-
RNs and RPNs
Found in: Indeed CA C2 - 3 weeks ago
VHA Home Healthcare Toronto, Canada TEMPORARYVHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they do. Our providers tell us: "Home care is where I can truly make a difference. There is such a ...
-
Loan Administrative Assistant
Found in: Indeed CA C2 - 4 days ago
Industrial and Commercial Bank of China (Canada) Toronto, Canada Full time*Report to*: Admin Team Lead & Deputy Head, Commercial Banking Department · *Indirect report to : *Eastern Regional Head, Commercial Banking Department · *Employment Type :* 6-month contract/Full-time permanent · *Location*: Richmond Hill Office · *Job Description* · * Provide of ...
-
AML Analyst
Found in: Indeed CA C2 - 4 days ago
Industrial and Commercial Bank of China (Canada) Toronto, Canada Full time*Department:* Compliance Department · *Location: *Toronto · *Status: * 6-Month Contract/Full Time Permanent · *Responsibilities:* · * Provide a range of research, guidance, support and/or advice to an assigned portfolio, business or function to ensure that AML/ATF controls and pr ...
-
Associate Claims Adjuster, Accident Benefits
Found in: Talent CA C2 - 5 days ago
Northbridge Financial Corporation Toronto, Canada Temps pleinNous sommes la Financière Northbridge. Nous sommes fiers d'être une société canadienne à 100 %, détenue en propriété exclusive par Fairfax Financial. Nous offrons nos services par l'entremise de nos marques Northbridge Assurance, Les assurances Federated et TruShield Assurance. N ...
-
Chief Executive Officer
Found in: Appcast CA C2 A - 2 days ago
Ontario Association of Optometrists Toronto, CanadaAre you a dynamic and visionary leader with a proven track record in business, government relations, and team management? The Ontario Association of Optometrists (OAO) is seeking a strategic and results-driven professional to join us as our Chief Executive Officer. · About OAO: T ...
-
Associate Lawyer
Found in: Appcast CA C2 A - 3 days ago
Tupman & Bloom LLP Toronto, ON, CanadaAssociate Lawyer - Estate & Trust Litigation · Tupman & Bloom LLP is a boutique litigation firm specializing in estate, trust and capacity litigation and civil litigation matters, including professional liability, breach of trust and administrative litigation. T&B is a collaborat ...
-
RNs and RPNs
Found in: Indeed CA C2 - 10 hours ago
VHA Home HealthCare Toronto, Canada Full timeVHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they do. Our providers tell us: "Home care is where I can truly make a difference. There is such a ...
-
Associate, Industries
Found in: Appcast CA C2 A - 3 days ago
Optimus SBR Toronto, CanadaThe Position · Continued growth has created an exciting opportunity for an Associate level consultant to join our Industries & Government Practice. We are seeking individuals who embody our values of entrepreneurial spirit and bold attitude. We believe in empowering our employees ...
Customer Care Associate - Toronto, Canada - Precise Parklink
Description
Company Description:
As Canada's parking and mobility industry leader, Precise ParkLink is a nation-wide managed services and technology firm with more than 800 employees across Canada, a head office in Toronto, and 18 supporting offices across the country.
Precise ParkLink manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge technology and services to thousands of clients in the healthcare, municipal, commercial, institutional, and private sectors.
Job Summary:
The Customer Care Associate reports to the Team lead/Supervisor. The Customer Care Associate provides guidance for customers entering the parking facility and provide customer assistance as needed.
Location: Greater Toronto Area
Employment: Part-time
Hours: Hours to be discussed during interview.
Compensation: Hourly.
Essential Duties and Responsibilities:
Mandatory Attributes:
Skills & Qualifications: