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    Business Operations Manager - Toronto, ON, Canada - Hines

    Hines
    Hines Toronto, ON, Canada

    2 weeks ago

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    Description

    Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company's esteemed annual list of the World's Most Innovative Companies for 2024.

    The Operations Manager will plan, coordinate and manage all mechanical operations, maintenance, energy management programs, and employee development programs to Hines quality standards and property operating objectives, as well as provide direct supervision of the operations staff.

    Direct and oversee all building maintenance and operations
    Recommend appropriate staffing levels and hire, supervise and coordinate activities of operations staff while assuring compliance to Hines standards
    Direct and maintain an effective operation and general maintenance program with accurate, up-to-date records including, but not limited to: HVAC , MEP, electrical and plumbing
    Train operations staff, including but not limited to: building systems, equipment function and purpose, operation and maintenance procedures and Hines Efficient Practices
    Maintain current and historical preventive maintenance and repair records on all mechanical equipment
    Ensure property compliance with all City, Province and Federal safety and environmental laws, codes, standards and regulations
    Maintain ethical, professional, and courteous relations with contractors and tenants
    Assist emergency authorities and response teams in capacity of fire/life safety director
    Control operations activities and building mechanical systems

    Adhere to all Hines and property policies and procedures and perform all duties in a safe manner and help ensure compliance with city, Provincial and federal safety and environmental laws, codes, standards and regulations.

    Actively participate in required training activities and seminars
    Establish inventory control programs with appropriate parts stocking levels with accurate and timely records of receipts and issues
    Provide operations staff with correct equipment, tools, and training as appropriate to the property
    Evaluate and counsel operations staff on performance
    Provide staff leadership, counseling, training and staff scheduling
    Test, maintain, and keep records to ensure emergency equipment in good working order
    Initiate any necessary insurance claims on HVAC and other central plant equipment
    Evaluate, recommend, and monitor mechanical contractors
    Monitor building energy use, produces reports, proposals, and maintains energy management programs
    Oversee tenant construction to ensure building integrity
    Maintain required OSHA and Worker's Compensation safety and accident reports on operations personnel and facilities
    Five or more years of experience as a Building Operator or equivalent facilities technical trade

    Budget preparation and administration experience required

    Hands on experience with mechanical systems, plumbing, electrical and life safety systems

    Successful completion of the Introductory Core, Technical Core, Advance Core and Management Core Modules of the Hines Operations Training Program

    ability to provide training in those areas.

    Knowledge of property management procedures and concerns

    Ability to efficiently handle and coordinate multiple tasks and project assignments

    Contract administration

    Read and use all types of testing equipment, analog digital multi-meters, pressure and temperature indicating and recording devices, air flow measuring devices, and leak detection devices

    Analyze data and determine time, place and sequence of operations or action to be taken on the basis of analysis of data; Perform mathematical computations related to building operations for problem solving building comfort and operation issues

    Communicate effectively both verbally and in writing

    Possess strong computer skills in order to effectively administer and implement changing requirements within the operations programs

    Interact with employees, visitors and contractors with poise and diplomacy

    When applicable*, obtain required city and/or government licenses or permits (i.e. Boiler Operating Permit, State Maintenance Electrician's License, EPA CFC Universal Certification Technician certificate, etc.)

    *If, upon hire or promotion to this position, an individual does not have the required permits or licenses, the individual will obtain those permits or licenses within six months of the hire/promotion, or six months from the date eligible for the license or permit

    Strong financial analysis skills, interpreting, composing variances and controlling budgets

    We manage a $93.2B1 portfolio of high-performing assets across residential, logistics, retail, office and mixed-use strategies. Our local teams serve 857 properties totaling over 270 million square feet globally. We are committed to a net zero carbon target by 2040 without buying offsets. To learn more about Hines, visit and follow @Hines on social media. 1We are an equal opportunity employer and support workforce diversity.

    No calls or emails from third parties at this time please. #
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