- Collection, analysis and change recommendations of configuration information
- Collection and analysis of customer network information
- Collection and analysis of packet trace information
- Recommend actions based on analysis
- Customer education (gaps in networking, product knowledge etc
- Installation and configuration assistance
- Reproduction of customer environments on lab equipment
- Follow up technical cases and manage the right expectation until the closure of the cases
- Conduct weekly status conference calls with customers to report status of open issues and projects.
- Conduct quarterly site visits for your managed accounts.
- Work closely and provide direct technical email and phone support to our customers in the Americas Region (Canada, US, Central and South America)
- Develop best practice deployment and troubleshooting methodology documentation.
- Analysis of support request, completion of requests for information and documentation
- Will exercise independent judgment in methods, techniques and evaluation criteria for obtaining results
- Minimum of five years relevant professional experience preferably in the network industry
- Strong network security and routing experiences
- Scripting and Windows server app experience
- Exceptional customer service orientation and strong communications skills
- Proficient with MS Word, PowerPoint, and Excel
- Asset to have CCNA, CCNP, CCIE, and/or CISSP certifications
- Willing to travel
- Bachelors degree and/or relevant experience
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Account Manager
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Checker Flag Leasing Inc CanadaRejoignez une entreprise offrant la rémunération globale et une large gamme d'avantages, notamment un salaire compétitif avec des commissions, des avantages sociaux, des vacances payées et des horaires flexibles. · Avec plus de 30 ans d'expertise dans l'industrie, Checker Flag L ...
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Key Account Manager
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Fix Network CanadaVotre carrière peut aller loin chez Réseau Fix · Réseau Fix est à la recherche d'un Gestionnaire de Compte capable de prendre fermement le volant et de mener à terme nos projets dans un monde en constante évolution. · Le Gestionnaire de compte est le lien essentiel entre le ...
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Account Manager, Property Assessment
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Esri Canada CanadaEsri Canada has an exciting opportunity for an Account Manager on the Property Assessment team, who will lead the promotion and adoption of Esri Canada's geographic-assisted mass appraisal software, Assessment Analyst and related Professional Services. · Built on Esri's world-lea ...
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Account Manager, Ontario Region
Found in: Appcast CA C2 A - 3 days ago
Esri Canada CanadaEsri Canada has an immediate need for an Account Manager based in the Greater Toronto Area (GTA), to develop opportunities and key accounts in the Provincial Government sector. Apply your knowledge and experience to help our customers solve business challenges with Esri products ...
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Account Manager, Biosimilars
Found in: Jooble CA O C2 - 3 days ago
Biogen, Inc. Canada(Sr) Account Manager, Biosimilars (w/m/d) - Region Magdeburg, Nordhausen, Erfurt, Chemnitz, Dresden, Hoyerswerda · Wir suchen einen (Sr) Account Manager, Biosimilars(m/w/d) für unseren Außendienst · Region Magdeburg, Nordhausen, Erfurt, Chemnitz, Dresden, Hoyerswerda · Über di ...
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Virtual Account Manager I&I
Found in: Jooble CA O C2 - 3 days ago
Barcodes, Inc. CanadaNous recherchons la bonne personne capable d'établir des relations, de fournir des solutions à nos clients et de devenir un conseiller et un consultant en technologie de confiance, qu'une organisation ait besoin d'une seule tablette ou d'une solution complexe complète pour son fo ...
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Chef de projet et Key Account Manager
Found in: Jooble CA O C2 - 3 days ago
Cs Group CanadaCS Group Canada, une filiale de CS Group, une entreprise du groupe Sopra Steria, accélérateur de la Functional Safety et la Cybersécurité pour les entreprises développant des technologies embarquées critiques (Avionique, Conduite Autonome, Électrification des Transports). Nos cli ...
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account manager h/f
Found in: Jooble CA O C2 - 2 days ago
Bavaan CanadaBavaan là công ty hoạt động trong lĩnh vực cung cấp những giải pháp và phát triển hệ thống thương mại điện tử trên các nền tảng công nghệ tốt nhất hiện nay. Với kinh nghiệm hoạt động tại các thị trường khó tính nhất trên thế giới như Mỹ, Anh, Canada, Úc..,cũng như đang tiếp tục t ...
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Account Executive Marché Français
Found in: Jooble CA O C2 - 10 hours ago
Konica Minolta Business Solutions U.S.A., Inc. CanadaLe Directeur des Comptes Majeurs représentera de manière professionnelle et éthique Konica Minolta Business Solutions auprès de l'industrie commerciale dans votre territoire. Vous vous verrez attribuer une liste de comptes nommés dans le but de développer des relations à long ter ...
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Account Manager
Found in: Appcast CA C2 A - 1 day ago
Millenilink CanadaMillenilink is growing Millenilink is a niche Tech Talent Advisory and Technology Recruitment organization based in Toronto. We work with enterprise and SMB organizations that span both the public and private sector across Canada. Founded in 2018, our niche focus is on providing ...
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Account Manager
Found in: Appcast CA C2 A - 3 days ago
Remotivate CanadaLocation: Canada, Mexico, Caribbean, United States; · Hello, Account Managers · My name is Chris, and I am the CEO of Dominant Digital Agency. We power digital marketing programs for some of the top local businesses across the United States. · Our specific services include Search ...
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Account Manager
Found in: Jooble CA O C2 - 3 days ago
Dept Holding B.V. CanadaAccount Director | Personalized Content Team · Account Director | Personalized Content Team · We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. Our culture is big enough to cope and small enough to care. Meaning, that with people ...
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Account Manager
Found in: Jooble CA O C2 - 10 hours ago
People Corporation CanadaWe are seeking an Account Manager (MGA+) to join our team · At People Corporation we are committed to helping businesses succeed. We are a national provider of group benefits, group retirement, wellness and human resource solutions. This role will be a part of GroupQuest, a divis ...
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Account Manager
Found in: Jooble CA O C2 - 2 days ago
Traffix CanadaPosition Summary · The Account Manager establishes, maintains, and expands relationships with new and existing customers. The Account Manager represents the entire range of Traffix products and services to customers while managing the day-to-day operations of assigned accounts. ...
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Account Manager
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Moz, Inc. CanadaWe are searching for an Account Manager who is passionate about building relationships with clients, committed to delivering results in a fast-paced environment, and dedicated to helping their clients grow. · Account Managers are responsible for owning the relationship with our ...
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Account Manager/Key Account Manager
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AudienceView CanadaAudienceView is one of the largest global ticketing companies with clients in North America and the UK. Combining innovative technology with individualized client support, AudienceView has been leading the way in event ticketing and e-commerce solutions for over 20 years. Our glo ...
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Account Manager
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MetOcean Data Systems Limited CanadaAccount Manager · Dartmouth, Nova Scotia (on-site) · MetOcean Telematics | Contributing to the worldwide effort to better understand, assess, monitor, and connect to our planet. · We are global leaders in Satellite IoT-enabled solutions, and we design and manufacture in our he ...
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Manager, Accounting
Found in: Jooble CA O C2 - 3 days ago
Mersey Care NHS Foundation Trust CanadaAudit Manager: based in Berwick-upon-Tweed · We are looking for an experienced Audit Manager to join our talented audit department managing a diverse and rewarding client portfolio. A qualified accountant you will play the lead role in managing and delivering audits, work alongs ...
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Account Manager
Found in: Jooble CA O C2 - 3 days ago
Marathon Mortgage Corp. CanadaGet notified about new Internal Account Manager jobs in United States . · 25,000+ Internal Account Manager Jobs in United States Senior Employee Benefits Account Manager Senior Employee Benefits Account Manager National Account Manager – Transmission Projects and Renewable Ene ...
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Account Manager
Found in: Jooble CA O C2 - 3 days ago
TechAlliance of Southwestern Ontario, London Economic Development Corporation CanadaAs an Account Manager, you will manage a book of business by providing a range of operational, administrative and call based client support and relationship management with the goal of renewing client memberships and growing accounts through effective cross selling. · Major Resp ...
Technical Account Manager - Canada - Fortinet
Description
As a Technical Account Manager, you will be the primary technical contact delivering technical support for our premium customers. This is a superb opportunity to learn all aspects of Fortinet products in an innovative, fast-paced environment while expanding your knowledge and developing your skills in network security.
Job Responsibilities
Job Skills Required
Educational Requirements
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