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    Project Manager, Manager - Toronto, ON, Canada - Canadian Viewpoint Inc

    Canadian Viewpoint Inc
    Canadian Viewpoint Inc Toronto, ON, Canada

    1 week ago

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    Description

    Canadian Viewpoint is a medium sized market research firm in Richmond Hill, Ontario, immediately north of Toronto, with almost 40 years of experience in qualitative, quantitative, and new research technologies.

    We've fielded millions of surveys, completed thousands of face-to-face interviews, and recruited thousands of focus group participants.

    And, we've built cool new technology that allows our clients to conduct eye-tracking, to heat maps, facial coding, and more.

    The Project Manager orchestrates the show on their projects to ensure a positive client experience and that their projects complete on-time, on-budget and to specification.

    The individual filling this role will be process-driven, proactively manage the project life cycle, and show an unwavering commitment to exceeding client expectations.

    The Project Manager will also troubleshoot and problem solve throughout the life cycle of the projects/studies to ensure the client is happy with their outcome.

    This position requires a strong technical aptitude, energetic drive, and the ability to multitask and prioritize.
    Confirm that project specs match quotation specs

    Brief staff as/if required:
    ie. brief mall or on-site face-to-face studies with interviewers and supervisors in Toronto or/and other locations
    Manage survey programming/testing using internal and external resources
    Ensure survey quotas and sample plan meet expectations
    Report on all key survey metrics after pre-testing including net expected incidence and interview length
    Provide regular study performance field updates to client and/or client service person while monitoring projects in–field to ensure that deadlines are met
    Escalate quickly internally if a project falls off course
    Manage third party translation as/if required
    Co-ordinate tabulation/coding as/if required
    Ensure that project files are organized, up-to-date and archived regularly
    Manage sample

    Acts as troubleshooter and problem solver throughout life cycle of project/study, immediately reporting any issues to client service person.


    • Excellent customer service or project management experience, ideally in the market research industry
    ~ Excellent project management skills in a fast-paced environment
    ~ Ability to manage multiple projects simultaneously
    ~ questionnaires, focus groups, interviews, mall intercepts, shelf-tests
    ~ eye-tracking, heatmaps, facial coding, online qualitative
    ~ We celebrate, support, and thrive on diversity among our employees. We are committed to equal employment opportunity regardless of race, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also admire musical abilities and would like to add a bass player or vocalist to our in-house band that already includes guitar, trumpet, and voice.
    Please apply via email (careers at canview dot com) or Indeed .
    The Thursday Night Show + Social Distancing Dance Party
    NINE DJs, TWO Audio Streams, ONE Zoom Room //
    *Keep lit candles safely away from children, pets, & flammable objects like curtains, upholstery, or holiday decorations. # COVID-19 presents itself in a myriad of symptoms.
    ca/home/covid-19/ covid-19-what-you-should-do/covid-19-have-symptoms-or-been-exposed/covid-19-assessment-centres/ ... 3, 11:00AM-12:30PM ET, online.
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