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    Director Sales Distribution - Kelowna, BC, Canada - Eldorado Resort

    Eldorado Resort
    Eldorado Resort Kelowna, BC, Canada

    1 week ago

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    Description

    Our spectacular Eldorado Resort is situated right on the shores of Okanagan Lake, a few kilometers south of the William R.

    Bennett bridge.

    Eldorado Resort consists of Hotel Eldorado, Manteo, and Eldorado Marina, with world-class amenities including multiple outlets, gyms, indoor and outdoor pools, boardwalk, tennis courts, and a private beach.

    When you've enjoyed a delicious meal on our Boardwalk or stayed in one of our rooms, you'll understand what we mean when we say Eldorado Resort is life in a postcard.

    We're currently looking to fill the role of Sales Coordinator, if this is something you might be interested in, keep reading


    Position Summary:

    The Sales Coordinator will be responsible for general office duties, events support & tradeshow planning, client site tours, sponsorship & donation management, and marketing support.

    What will you be doing?
    Reporting to the Director of Sales, you are responsible for performing the following tasks to the highest standards:

    Meets with clients in the absence of the Director of Sales or Sales Managers to convey details of the sale effectively and professionally to the client.

    Ensures all documents produced by the Sales Department (i.e. BEO's, contracts, rooming lists, proposals) are completed accurately and on time.
    When required, conduct site inspections with clients, showcasing all facilities that Eldorado Resort has to offer.
    Participation in site tours, FAMS, industry events, sales blitzes and client entertainment as required.

    Acts as the "gatekeeper" for the Sales & Catering Department, answering all incoming phone calls and emails for Eldorado Resort and directing to the appropriate Sales, Conference Services Team Member.

    Maintain a database of all inquiries and leads with a goal of consistent and timely follow up.

    Although primary focus for bookings and coordination is for Eldorado Resort, when a group, meeting or event is not able to be accommodated or the fit is better suited for our sister properties, ensure that referrals are being made.

    Maintaining an inventory of all promotional supplies and collateral.

    Coordination of sales trips for Sales Managers attending trade shows & community events – tradeshow packing & post return completion.

    Execute the Group pass over process, ensuring all required documentation is in place and accurate prior to transferring the file to Conference Services.

    Manages merge documents and custom reports from the Opera Sales & Catering System and becomes the property's Opera champion ensuring data is entered correctly, reports are created and accurate.

    Copying and distributing evening reports and internal correspondence.
    Ensures communication is consistent between Sales Team & all other hotel departments.
    Assist with direct mail campaigns.
    Pickup supplies for FAM's, VIP guests, etc.
    Tradeshow packing and post return completion, including e-blasts and mailouts.
    Prepare blitz, sales and media kits as required.
    Responsible for sales support and general office duties including stationary order for Sales Department.
    Completes all daily, weekly and monthly reports.

    Responsible for the highest standards of conduct, integrity and ethics of yourself or any other department and reporting any complaints, concerns or irregularities directly to the Director of Sales & Marketing or General Manager.

    Maintain the office files and keep the office area in an orderly manner as per Health & Safety standards.

    Oversee donation/sponsorship requests and the fulfillment.
    Other duties as assigned by Director of Sales & Marketing and General Manager
    What are we looking for?
    Must have hotel/resort Sales experience to understand operations.
    Must possess excellent communication skills, both written and oral.
    Must be organized and detail-oriented, able to multi-task and prioritize.
    Must have excellent typing skills and accuracy.
    Computer literate in the following programs: Windows, Excel, Word, Internet,
    Understanding of Opera PMS and Sales & Catering systems an asset.
    Able to work in an open office setting.
    Willingness to contribute to a flexible team atmosphere.
    Ability to listen, ask questions, adapt information and address problems quickly
    and efficiently.
    Must be organized, responsible and flexible to work in a fast paced, often demanding environment.
    Must be friendly, outgoing and enjoy meeting new people in a professional manner.
    Must be legally entitled to work in Canada without restriction.


    Perks:
    Competitive Compensation
    Extended Health and Dental Benefits
    Employee and Family Assistance Program
    Employee discounts on accommodations, dining and marina at our sister properties (Eldorado Marina, Four Points by Sheraton, Hampton Inn & Suites Kelowna Airport, and Home2Suites Fort St /John)
    An excellent work environment, with a focus on staff recognition and teambuilding
    Room for growth and development
    Don't miss this exciting opportunity to join our Eldorado Resort family
    #J-18808-Ljbffr
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