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    Director, Project Management - Toronto, ON, Canada - Trent University

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    Description

    Trent University is actively committed to creating a diverse and inclusive campus community and encourages applications from all qualified candidates.

    Trent University offers accommodation for applicants with disabilities in its recruitment processes. The Director of Infrastructure and Operations at Trent University is a senior leadership position within the Information Technology department.

    This role is responsible for overseeing the design, implementation, and management of the university's IT infrastructure to ensure its reliability, security, and performance.

    The Director will lead a team of IT professionals, manage infrastructure projects, and collaborate with various university departments to support their technology needs.

    Lead infrastructure projects, including data center upgrades and network expansion, ensuring smooth operation and alignment with IT goals.
    Apply change control and project management methodologies to major projects, including information security and client services.
    Implement cloud strategy, selecting providers and optimizing cost management while ensuring security.
    Manage virtualization infrastructure to support academic research and administrative operations efficiently.
    Oversee IAM systems for secure access control and develop policies for user provisioning and data security.
    Ensure compliance with regulations and data protection laws, collaborating with the information security team.
    Manage voice and data networks for reliable communication services, adopting advanced technologies.
    Develop policies, standards, and controls for operational efficiency, compliance, and risk mitigation.
    Address functional challenges impacting the university community and develop relationships with stakeholders.

    Provides career planning advice to staff and creates development plans to help staff achieve their career goals including assigning work which leverages their skills and capabilities and provides them with opportunities for learning.

    Directs the preparation, control, and administration of budgets for reporting areas and approves major expenditures.
    Maintain professional designations and stay updated on current IT techniques.

    Honours Bachelor's Degree in Business Administration, Engineering, Computer Science, or related area from a recognized University with Canadian accreditation.

    Successful track record in leading infrastructure projects, including data center upgrades, network expansion, and cloud migrations.
    Strong background in cybersecurity, disaster recovery planning, virtualization, and telecommunications management.
    Excellent communication skills for conveying technical concepts and strategic alignment.
    Efficient management of IT budgets and resources, with desirable certifications like CISSP, PMP, or ITIL.
    Some Equity, Diversity, and Inclusion training or background may be advantageous.


    Technical:
    Proficiency in identity and access management, compliance, and negotiating service-level agreements.
    Strong background in cybersecurity, disaster recovery planning, virtualization, and telecommunications management.
    Advanced analytical and problem-solving abilities, demonstrated in team development, budget management, and fiscal responsibility.

    Recognition of the importance of continuous learning and commitment to professional development, including principles of Equity, Diversity, and Inclusion.


    Problem-Solving:
    Anticipates risks, forecasts trends, defines innovative solutions, and gains senior leadership approval for critical issues.

    Leading Self:
    Manages emotions, reflects on setbacks, seeks feedback, adapts to change, and positively influences others.
    Supports learning and development, mentors talent, ensures equitable opportunities, fosters diversity, and promotes effective conflict resolution.

    Leading the Organization:
    Understands technology trends, champions alliances, provides support for strategic direction, and fosters a culture of continuous transformation.

    Strategic Technology Planning:
    Develop plans aligning with organizational needs, incorporating emerging technologies and economic viability.

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