Jobs
>
Vancouver

    Call Center Representative - Vancouver, Canada - Lingalive

    Lingalive
    Lingalive Vancouver, Canada

    1 week ago

    Default job background
    Full time
    Description
    Salary: $17.5-$25 per hour

    Job Title: Call Center Representative

    About us:

    At LingaLive, we're not just your average call center. We're a dynamic team of passionate individuals dedicated to transforming customer interactions into unforgettable moments. From solving complex issues to sparking genuine connections, we thrive on the excitement of each conversation.

    Job Summary:

    As a Call Center Representative, you will be the first point of contact for customers seeking assistance, guidance, or information regarding our products or services. You will handle inbound and outbound calls in a professional manner, ensuring customer satisfaction through effective communication, problem-solving, and resolution of inquiries. Your role is pivotal in maintaining positive customer relationships and upholding the company's reputation for exceptional service.

    Responsibilities:

    1. Respond promptly to customer inquiries via phone, email, or chat in a courteous and professional manner.
    2. Handle a high volume of incoming calls and make outbound calls as required.
    3. Provide accurate information about products, services, pricing, and promotions to customers.
    4. Process orders, returns, exchanges, and refunds efficiently and accurately.
    5. Follow communication scripts and guidelines to ensure consistency and quality of service.
    6. Identify and escalate priority issues, complaints, or feedback to the appropriate supervisor or manager.
    7. Strive to meet or exceed established performance metrics, including call handling time, first call resolution, and customer satisfaction scores.
    8. Continuously improve knowledge of company products, services, policies, and procedures through ongoing training and development.

    Requirements:

    1. High school diploma or equivalent.
    2. Excellent verbal and written communication skills with a clear and pleasant phone voice.
    3. Strong active listening and problem-solving abilities.
    4. Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
    5. Proficiency in using CRM software and other relevant computer applications.
  • Dialospact Inc

    Call Center Representative

    3 days ago

    Dialospact Inc Vancouver, Canada

    As a Call Center Representative, you will be the first point of contact for our customers, providing assistance, answering inquiries, and resolving issues with professionalism and efficiency. You will play a crucial role in maintaining our high standards of customer satisfaction ...

  • ARTURUS

    Call Center Representative

    3 days ago

    ARTURUS Vancouver, Canada

    Job Summary: · As a Call Center Representative for our translation services company, you will be responsible for managing customer inquiries, providing information about our translation services, and ensuring a high level of customer satisfaction. · **Responsibilities**: · Inboun ...

  • UBERbase inc

    Call Center Representative

    5 days ago

    UBERbase inc Vancouver, Canada

    What we offer: · Compressed work week to allow every other Friday off (exceptions apply) · A fast · - paced environment, with the opportunity to collaboration your finance knowledge with operational planning and execution. · A team approach where together is better. Win-win relat ...

  • Applewood Auto Group

    Call Center Representative

    3 weeks ago

    Applewood Auto Group Richmond, Canada

    **It's All Good At Applewood** · Our Business Development Center (Call Center) is looking for an outgoing, customer service-oriented BDC Representative to work. _This role is completely remote_ · **The Position** · You're naturally friendly and just want to help people to the bes ...

  • Applewood Auto Group

    Call Center Representative

    1 week ago

    Applewood Auto Group Richmond, Canada

    It's All Good At Applewood · Our Business Development Center (Call Center) is looking for an outgoing, customer service-oriented BDC Representative to work. _This role is completely remote_ · **The Position** · You're naturally friendly and just want to help people to the best of ...

  • Ferguson Moving

    Inside Sales Representative/call Center Agent

    3 weeks ago

    Ferguson Moving North Vancouver, Canada

    **FERGUSON MOVING & STORAGE** · **Job Description - Inside Sales Representative/Call Center Agent** · Ferguson Moving and Storage, is seeking motivated, positive call center agents for our Business Development Center to continue to grow and expand. This is not a typical call cent ...

  • Wiebe Wittmann Robertson LLP

    Legal Call Center Customer Service Representative

    3 weeks ago

    Wiebe Wittmann Robertson LLP Vancouver, Canada

    Looking to get into the legal industry? Don't know where to start and want to get a feel for what it's like? This opportunity may be for you · Responsibilities include: · - answering member calls and taking notes; · - opening files in a web portal; · - dealing with member issues ...

  • ARTURUS

    Call Center Representative

    1 week ago

    ARTURUS Coquitlam, Canada

    Job Summary: · As a Call Center Representative for our translation services company, you will be responsible for managing customer inquiries, providing information about our translation services, and ensuring a high level of customer satisfaction. · **Responsibilities**: · Inboun ...

  • CCLLAW

    Call Center Representative

    6 days ago

    CCLLAW Vancouver, BC, Canada

    CCL Law Office is a leading law firm dedicated to providing exceptional legal services to our clients. With a focus on integrity, professionalism, and client satisfaction, we strive to deliver unparalleled representation across a wide range of legal matters.Job Description:We are ...

  • EightSix Network Inc

    Call Center Representative

    1 week ago

    EightSix Network Inc Vancouver, Canada

    CCL Law Office is a leading law firm dedicated to providing exceptional legal services to our clients. With a focus on integrity, professionalism, and client satisfaction, we strive to deliver unparalleled representation across a wide range of legal matters. · Job Description: · ...

  • Seronda Network

    Call Center Representative

    3 days ago

    Seronda Network Vancouver, Canada

    Join Seronda Networks as a Call Center Representative · About Us: At Seronda Networks, you will not only find a company that offers cutting-edge solutions but also a place where you can grow professionally, be part of a passionate team, and work in an environment that values your ...

  • EightSix Network Inc

    Call Center Representative

    6 days ago

    EightSix Network Inc Vancouver, BC, Canada

    CCL Law Office is a leading law firm dedicated to providing exceptional legal services to our clients. With a focus on integrity, professionalism, and client satisfaction, we strive to deliver unparalleled representation across a wide range of legal matters. · Job Description: ...

  • CCLLAW

    Call Center Representative

    1 week ago

    CCLLAW Vancouver, Canada

    CCL Law Office is a leading law firm dedicated to providing exceptional legal services to our clients. With a focus on integrity, professionalism, and client satisfaction, we strive to deliver unparalleled representation across a wide range of legal matters. Job Description: We a ...

  • Applewood Auto Group

    Call Center Representative

    4 days ago

    Applewood Auto Group Langley, Canada

    It's All Good At Applewood Our Business Development Center (Call Center) is looking for an outgoing, customer service-oriented BDC Representative and it's fully remote · During the first 3 weeks of employment, you will need to commute to Richmond for training purposes, then you w ...

  • Leavitt Machinery Canada Inc.

    Customer Call Center Representative

    3 weeks ago

    Leavitt Machinery Canada Inc. Coquitlam, Canada

    **Leavitt Machinery** is one of the fastest growing material handling equipment dealers in North America. With an entrepreneurial spirit, mission-driven approach, and customer-focused mindset, we have achieved continued growth over the past 25 years. · Leavitt Machinery is an int ...

  • Theunlocknews

    Call Center Representative/ Customer Service Representative

    3 weeks ago

    Theunlocknews Vancouver, BC, Canada

    Call Center Customer Service Representative · We are seeking a Call Center Customer Service Representative to provide superior solution to our clients and possible customers. The suitable Call Center Customer Service Representative will certainly be customer-focused, information ...

  • Leavitt Machinery Canada Inc.

    Customer Call Center Representative

    4 days ago

    Leavitt Machinery Canada Inc. Coquitlam, Canada

    **Job description** · Leavitt Machinery is looking for a remote Customer Call Center Representative to join our team. In this role you will be the first point of contact for our customers and will be responsible for answering all incoming calls, obtain required information, and e ...

  • Waste Connections US, Inc

    Inbound Customer Service Call Center Representative

    2 weeks ago

    Waste Connections US, Inc Vancouver, Canada Full time

    Waste Connections is looking for a high energy Customer Service Representative to join our team in Vancouver, Washington . · Schedule is Monday – Friday · Shift is 8:00 AM - 5:00 PM · Starting rate of pay is $21.00/Hour · As a member of our world class team of Customer S ...

  • Theunlocknews

    Canada Call Center Customer Service Representative| Best Opportunities

    1 week ago

    Theunlocknews Vancouver, BC, Canada

    Call Center Customer Service Representative · COMPANY: Encepta Corp. · LOCATION: Burnaby , BC · JOB REFERENCE: ERT689HC · We are seeking a Call Center Customer Service Representative to provide superior solution to our clients and possible customers. You will certainly be cal ...

  • Alsco

    Route Sales Representative

    2 weeks ago

    Alsco Vancouver, Canada

    Classification: · Exempt for Base plus Commission routes, Non-Exempt for hourly routes. · Job Summary: · The Route Sales Representative meets our customers needs through up-selling/cross-selling and provides superior customer service through proactively managing all route respons ...