- Conduct training sessions for inside sales representatives, covering essential topics such as sales techniques, product knowledge, and objection handling.
- Run call coaching, role play and improvisation exercises regularly with sales representatives to engage and educate staff through interactive lessons – we are all about learning by doing
- Provide personalized, ongoing coaching andconstructive feedback to inside sales representatives, enabling them to improve their performance and reach their targets. -You don't just teach – you also evaluate, customize your approach, and consistently evolve to match the needs of the business and of the individual sales staff.
- Create engaging training materials, including presentations, handouts, and quizzes, to effectively communicate sales concepts and best practices.
- Collaborate with the sales leadership team to identify areas for improvement and design targeted training programs to address those needs.
- Stay updated with industry trends and best practices in sales training, integrating new ideas into training programs.
- Evaluate the effectiveness of training programs and make necessary adjustments to ensure desired outcomes are achieved. Who You Are:
- You hold a Bachelor's degree in Business Administration, Marketing or a related field.
- Havea minimum of 3 years of experience as an inside sales trainer or in a similar role. We are open to hearing from candidates with a background in sales management, particularly if your role included training your team through methods such as call coaching.
- You have experience working in a B2B sales environment
- Ideally, you have experience or are familiar with working in the travel industry
- Strong communication skills, both verbal and written, with the ability to convey complex concepts clearly and concisely. You don't just know your stuff – you're able to communicate and transfer knowledge effectively.
- You know how to make learning fun You can develop compelling training materials infused with exciting energy that captivate learner's attention, boost morale, encourage friendly competition and help you build genuine connections with the team.
- Excellent coaching and mentoring skills, with the ability to provide constructive feedback to sales representatives, and to customize and individualize your approach to achieve the highest possible success.
- You are self-motivated and capable of working independently while managing multiple projects simultaneously.
- Proficient in Microsoft Office applications, including PowerPoint, Excel, and Word.
- Experience using sales enablement tools, such as Salesforce, is advantageous.
- Certification in facilitating Force Management methodologies is a plus. If you are passionate about empowering sales professionals to succeed and have a proven track record in designing and implementing effective training programs, we encourage you to apply for this position Why You'll Love Working Here: Work in our light-filled, conveniently locateddowntown office where you'llbe part of a fun, fast-paced and collaborative team, working together to make an impact. Did we mention we were voted one of Greater Toronto's Top Places to Work in 2023? Plus, enjoy free coffee, beer, and snacks You can also expect:
- The opportunity to travel with your customers for FREE at least once a year Experience the product you'll be selling first-hand by embarking on one of our unique travel itineraries alongside one of our student tour groups
- Take advantage of our professional growth and learning opportunities, including monthly trainings, workshops, and inspiring talks with global leaders and experts
- Enjoy four weeks paid vacation, to rest, relax or adventure - plus 11 paid holidays
- Grow your savings with a 20% company match on your RRSP contributions (25% after 5-years)
- Excellent health, dental, and vision coverage, along with life and disability insurance
- Wellness benefits, including an annual$500 healthy lifestyle reimbursement
- EF program discounts including travel, language schools, childcare, and more
- Discounts at local venues and businesses
- Eligibility for our Workplace Flexibility Program: our pilot hybrid work model with up to two days of remote work per week.
- Competitive compensation
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