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    Specialist, Customer Analytics - Mississauga, Canada - Aramark

    Aramark
    Aramark Mississauga, Canada

    6 days ago

    Aramark background
    Description

    Job Description

    The Specialist, Customer Analytics will join the Program Management team and will work closely with the Canadian Account Management team to deliver value to GPO & Managed service customers through Spend analytics. The candidate will be a confident self-starter who ideally has customer facing experience in food service, retail or CPG industries.
    This position is hybrid with 3 days in office based out of 5150 Spectrum Way, Mississauga ON.

    Job Responsibilities


    • Manage supply chain relationships with key customer accounts through leading/facilitating monthly & quarterly business reviews

    • Utilize a high degree of qualitative and quantitative analytical skills in analyzing customer data to find key insights to deliver value

    • Conduct statistical analysis on customer data to identify trends & help account mgmt. teams design & implement account specific strategies to ensure growth

    • Prepare & deliver monthly & quarterly account specific presentations for business reviews

    • Support Commercialization team in program launches by performing account specific analytics

    • Generate reports that provides insightful recommendations into customer's purchasing and spend behaviors and help identify areas of opportunities

    • Ability to perform Market Basket Analysis on current & potential customer data

    Qualifications


    • Bachelor's Degree or College diploma - Engineering, Business or Supply Chain

    • Advanced Microsoft Excel skills is REQUIRED

    • Experience with databases/SQL is Preferred

    • Proficient in PowerPoint & presenting to clients

    • 1-3 years' experience in an analytical/client facing role

    • Results oriented, self-starter who can adapt to changing priorities

    • Strong written and verbal communication skills to articulate issues, analysis and solutions

    • Critical thinker who is inquisitive and seeks to find solutions and make recommendations

    • Demonstrated strategic thinking, project management skills and presentation skills

    • Ability to multitask and prioritize with minimal supervision

    • Solid organization skills and attention to detail

    Education

    About Aramark

    Our Mission

    Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

    At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

    About Aramark

    The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter.

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