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    Service Dispatcher - Ottawa, ON, Canada - Altis Recruitment

    Altis Recruitment
    Altis Recruitment Ottawa, ON, Canada

    1 week ago

    Altis Recruitment background
    Description

    Our client is seeking a bilingual dispatcher, as a Bilingual Dispatch Coordinator, you will play a critical role in ensuring the smooth and efficient operations.

    You will be responsible for coordinating the scheduling and dispatching of our services while maintaining a high level of customer satisfaction.

    Fluency in both English and French is required for this position.
    Efficiently prioritize service requests based on their urgency and create schedules accordingly.
    Coordinate the dispatch of scheduled work to on-site technicians.
    Streamline service requests to ensure materials and subcontractors are prepared ahead of work initiation.
    Effectively oversee ongoing service calls, providing customer updates and procuring necessary materials.
    Prepare and submit service reports and associated documents to clients and compliance programs.
    Maintain and update customer databases and tracking systems.
    Qualifications and SkillsFluency in both French and English 1-2 years of experience working in dispatching Nice-to
    • HavesIndustry experience in construction or HVAC or relevant.
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