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    Customer & Operations Service Specialist Ground Freight - Toronto, Canada - DP World Australia

    DP World Australia
    DP World Australia Toronto, Canada

    3 weeks ago

    Default job background
    Full time
    Description

    About This Role:
    To support the ground freight division of DP World with customer service & operational support

    Key Responsibilities:

  • Organizing of transportation with close focus on air freight
  • Create files, arrange for pickup and obtain shipment documentation necessary for domestic/trans-border transportation, liaison between parties to provide status updates.
  • Follow appropriate work instructions or checklist to create consistency and minimize errors.
  • Enter shipment and bookings details into approved freight platforms in a timely and accurately, submit all required documentation from the system (. Master, AES, ACI, EDI, Booking confirmations, and create invoices
  • Use approved external providers as necessary to arrange transportation of goods. Quickly resolve any miscommunication and disputes to ensure safe on-time deliveries
  • Coordinate pricing and prepare quotations to customers for ground shipments
  • Ensure safe transport execution in line with official requirements
  • Understanding of Canadian/USA ground transportation regulations
  • Strong customer service skills, proactivity and be a team player
  • Effective verbal, written, and interpersonal skills
  • Knowledge and experience in PC and MS Office applications
  • Ability to communicate with clients and vendors
  • Handle shipments from open to close. Must be able to handle the day-to-day operational activities and close out the file in accounting
  • Fluent in English.
  • Previous Canadian work experience or experience working directly with Canadian industries.

    • No phone calls or agencies please. DP World (Canada) Inc. is an equal opportunity employer. We thank all applicants for their interest; however, only short-listed candidates will be contacted for an interview, testing and pre-employment medical examination. To be eligible for hire, you must be legally entitled to work in Canada and must successfully obtain a Marine Transport Security Clearance.

    If you are looking for a dynamic work environment, competitive employment conditions and an opportunity to test your abilities, we invite you to blend your talent with our know-how.

    Deadline to apply is May 28th no later than 3:00 pm PST.

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