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Kitchener

    Business & Systems Analyst - Waterloo, Canada - Sun Life

    Sun Life
    Sun Life Waterloo, Canada

    1 week ago

    Default job background
    Full time
    Description

    Job Description

    :

    At Sun Life, we work together, share common values, and encourage growth and achievement. We offer many career paths that attract a wide variety of talent and skills. Follow a path that lets your talents shine.

    Reporting to the Manager, Business & Systems Analysis Chapter, the Business & Systems Analyst is familiar with a wide variety of concepts, practices, and procedures as they relate to IT and general operations. They rely on experience and judgment to plan and achieve goals, and to do a variety of tasks. The Business & Systems Analyst conducts needs analysis, writes requirements/user stories, collaborates with others, and supports the team to increase productivity and reduce costs.

    What will you do?

  • Analyze and define user needs and translate them into system requirements/epics/user stories/data mapping documents.
  • Work with the team to conduct analysis on business requests with a focus on the links between processes and systems throughout the organization.
  • Create and/or provide comments into internal and external communications and user documentation.
  • Review and provide comments on business and technical documentation.
  • Support business on the roll-out of what has been developed with a focus on end-to-end validation.

    • What do you need to succeed?

  • 3 to 5 years of progressive experience as a Business & Systems Analyst.
  • Experience with technology (Service Now, LMS platform) and the ability to self-learn software.
  • Knowledge of relevant business, processes, systems, and capabilities.
  • Skilled in test execution and understanding the outcomes.
  • Strong analytical and communication skills.
  • Strong interpersonal / relationship building skills with technical and business personnel.
  • Good multitasking, prioritization, and time management skills.

    • What's in it for you?

  • An environment of continuous learning and improvement.
  • A friendly, collaborative, and inclusive culture in an interactive team environment.
  • Being part of our journey in developing the next greatest digital experience.
  • Working together, sharing common values, and encouraging growth & achievement.
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