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Gatineau

    Business Development Manager- Bilingual - Gatineau, Canada - Chartwell Résidences pour retraités

    Chartwell Résidences pour retraités
    Chartwell Résidences pour retraités Gatineau, Canada

    2 days ago

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    Description
    The Business Development Manager role at Chartwell is an exceptional opportunity for an enterprising, self-directed Sales/B2B professional who brings demonstrated experience in sales, a sense of urgency, a drive for results, and who genuinely enjoys interacting with seniors. The Business Development Manager's primary responsibility will be to drive qualified move-in referrals for a portfolio of properties by building a network of community influencers, increasing participation at regional events, and establishing community outreach opportunities with corporate markets. A dynamic and motivated individual who is able to deliver effective presentations to targeted groups, work independently, and also work within a team environment focused on customer service is required. The Business Development Manager will be responsible for building and nurturing a referral network to support Chartwell properties in the Gatineau, Ottawa, and Montreal areas. A bilingual candidate is required

    Complexity and Scope of the Position

    The Business Development Manager role at Chartwell is an exceptional opportunity for an enterprising, self-directed Sales/B2B professional who brings demonstrated experience in sales, a sense of urgency, a drive for results, and who genuinely enjoys interacting with seniors.

    The Business Development Manager's primary responsibility will be to drive qualified move-in referrals for a portfolio of properties by building a network of community influencers, increasing participation at regional events, and establishing community outreach opportunities with corporate markets. A dynamic and motivated individual who is able to deliver effective presentations to targeted groups, work independently, and also work within a team environment focused on customer service is required. The Business Development Manager will be responsible for building and nurturing a referral network to support Chartwell properties in the Gatineau, Ottawa, and Montreal areas. A bilingual candidate is required.

    Key Activities

    • Create, retain and grow a portfolio of strategic networking partnerships.
    • Conduct business development activities with key referral sources to drive new business and achieve quotas of new initial contacts and permanent move-ins.
    • Develop and foster professional relationships with members of the local healthcare community, real estate community, and financial community.
    • Consistently build up the sales pipeline with qualified prospects from referrals.
    • Source, evaluate and implement strategic sponsorships and partnerships with key groups and organizations to promote brand awareness and achieve determined business outcomes.
    • Prospect and qualify new referral sources through phone, email, and various outreach conduits.
    • Research companies and identify their key decision makers and alignment with Chartwell's mission, vision, and values.
    • Maintain existing referral relationships with community partners by providing support, information, education, and guidance to increase number of referrals.
    • Maintain and document business development activities in the CRM (Yardi-Senior CRM).
    • Participate and volunteer at local area events and provide information to the public, and community organizations.
    • Coordinate and deliver presentations to groups and organizations.
    • Integrate local Retirement Living Consultants (RLCs) into referral relationships.
    • Identify potential referral sources and educate, nurture, and develop relationships in a defined market.
    • Identify and complete networking activities as per the regional business development plan; maintain and update the plan consistently to reflect activities; ensure adherence to allocated budget.
    • Actively participate in weekly management/leadership meetings to provide updates regarding networking activity, community events and other related information.
    • Practice our corporate values of R.E.S.P.E.C.T.
    • Other related duties, as assigned.

    Qualifications

    Experience:

    • A minimum of 3 years previous experience in business development and building community relationships in a results-driven environment in the senior living or healthcare sector.
    • Demonstrated history of success in outside sales with a focus on senior services or healthcare.
    • Established network of professional business development relationships in the Gatineau and Ottawa areas highly preferred.
    • Proven ability to maintain highly effective referral relationships with a large number of professional sources.
    • Experience in senior housing highly preferred.

    Education:

    • Post-secondary education in related field is considered an asset.
    • Professional sales training is considered an asset.

    Skills & Abilities:

    • Excellent communication skills both verbal and written.
    • Solid organizational, planning, problem solving, follow through and detail skills.
    • Ability to multi-task, network and promote services.
    • Results focused in a pro-active busy environment.
    • Ability to plan, organize, and execute business development and community integration plans.
    • In-depth knowledge of the local community and surrounding areas
    • Computer literate with knowledge of related software programs (e.g., Microsoft Office - Excel, Word and Power Point, Google docs). Comfortable with CRM software (e.g., Yardi).

    Special Requirements

    • Must live within commuting distance to Gatineau/Ottawa region.
    • Must be fluent in English and French.
    • Must possess flexibility to participate in evenings and weekend events and functions.
    • Valid provincial driver's license required as is access to a vehicle.
    • Criminal Reference Check and Vulnerable Persons Check.
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