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Client Services Coordinator
Found in: beBee Professionals CA - 23 hours ago
Job Title: Client Services Coordinator · Location: Mississauga, ON · Company: beBee Professionals · Job Description: · beBee Professionals is looking for a Client Services Coordinator to join our team in Mississauga, ON. The successful candidate will be responsible for providing ...
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Client Services Analyst
Found in: beBee Professionals CA - 23 hours ago
BeBee Professionals is looking for a Client Services Analyst to join our team in Mississauga. The successful candidate will be responsible for providing technical support to our clients, troubleshooting and resolving customer inquiries, and ensuring customer satisfaction. · The i ...
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Client Service Representative
Found in: Talent CA C2 - 4 days ago
CIBC Mississauga, Canada Temps partielNous bâtissons une banque axée sur les relations pour un monde moderne. Nous recrutons des professionnels talentueux et passionnés qui ont à cœur de faire ce qu'il faut pour nos clients. · À la Banque CIBC, nous misons sur vos forces et vos ambitions pour vous donner le pouvoir ...
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Client Service Representative
Found in: Talent CA C2 - 4 days ago
CIBC Mississauga, Canada Temps partielNous bâtissons une banque axée sur les relations pour un monde moderne. Nous recrutons des professionnels talentueux et passionnés qui ont à cœur de faire ce qu'il faut pour nos clients. · À la Banque CIBC, nous misons sur vos forces et vos ambitions pour vous donner le pouvoir ...
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Client Service Representative
Found in: Talent CA C2 - 3 days ago
CIBC Mississauga, Canada Temps partielNous bâtissons une banque axée sur les relations pour un monde moderne. Nous recrutons des professionnels talentueux et passionnés qui ont à cœur de faire ce qu'il faut pour nos clients. · À la Banque CIBC, nous misons sur vos forces et vos ambitions pour vous donner le pouvoir ...
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Client Service Representative 2
Found in: Jooble CA O C2 - 22 hours ago
IQVIA Argentina Mississauga, ON, CanadaJob Overview · Under guidance or supervision, develops the necessary skills and product knowledge to provide support to clients. · Essential Functions · Trains to provide day to day guidance and support to clients · Learns the technical skills necessary to answer client queri ...
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Client Services Analyst
Found in: beBee Professionals CA - 23 hours ago
BeBee Professionals is looking for a Client Services Analyst to join our team in Toronto. The successful candidate will be responsible for providing technical support to our clients, ensuring that their needs are met in a timely and efficient manner. · The ideal candidate should ...
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Manager, Client Services
Found in: Talent CA C2 - 1 day ago
Spectrum Health Care Mississauga, Canada Full timeCompany Description · Your happiness and well-being are top priorities at Spectrum We offer competitive wages, paid sick days, RRSP matching and more · We are hiring a Manager, Client Care Services to support our Peel branch. This position will work out of our Mississauga o ...
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Client Service Manager
Found in: Talent CA C2 - 2 days ago
Apex Group Mississauga, CanadaDescription · The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. Apex has continually improved and evolved its product suite by surrounding these core administrative services with add ...
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Manager, Client Services
Found in: Talent CA C2 - 3 days ago
FNF Canada Mississauga, CanadaFNF Canada is a leading service provider to financial institutions in the area of mortgage processing, tax and appraisal services, and title insurance. We pride ourselves on our relentless focus on enhancing the value of our services to our clients through continuous improvement ...
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Manager, Client Services
Found in: Talent CA C2 - 1 day ago
Spectrum Health Care Mississauga, Canada Full timeJob DescriptionMotivates, directs and coaches staff to ensure quality care to all clients. · Reviews staffing assignments to ensure the delivery of quality care to all clients and overtime for field staff is managed · Ensures effective resolution of customer complaints to increas ...
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Manager, Client Services
Found in: beBee S2 CA - 2 weeks ago
Spectrum Health Care Mississauga, Canada Full timeMotivates, directs and coaches staff to ensure quality care to all clients. · Reviews staffing assignments to ensure the delivery of quality care to all clients and overtime for field staff is managed · Ensures effective resolution of customer complaints to increase satisfaction ...
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Client Service Representative 2
Found in: Talent CA C2 - 5 days ago
IQVIA Mississauga, Canada Full timeJob Overview · Under guidance or supervision, develops the necessary skills and product knowledge to provide support to clients. · Essential Functions · Trains to provide day to day guidance and support to clients · Learns the technical skills necessary to answer client queries ...
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Client Solutions Manager, Private Client Services
Found in: Talent CA C2 - 5 days ago
Gallagher Mississauga, CanadaAbout Us: Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, saf ...
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Associate - Client Service and Delivery
Found in: Jooble CA O C2 - 4 days ago
Synopsys, Inc. Mississauga, ON, CanadaWe are a dynamic technology team focused on providing exception customer service to Synopsys employees across the United States, Canada, Mexico, and Chile. The Americas' Desktop Support team provides software, hardware, and networking support for Synopsys employees. We partner wi ...
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Client Service Advisor I
Found in: Jooble CA O C2 - 4 days ago
Dilawri Group of Companies Mississauga, ON, CanadaWANT TO WORK for one of Canada's Best Managed Companies? · Dilawri Group is now actively searching for an experienced Service Advisor to join the team at 401 Dixie Volkswagen . · Have experience in a Service Advisor role in a dealership environment · Have a G license · Provide ...
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Head of Client Support Services
Found in: Jooble CA O C2 - 4 days ago
Baxter Healthcare Mississauga, ON, CanadaA New Company Built On Our Legacy · Baxter is on a journey to separate our ~$5B Kidney Care segment into a standalone company. Vantive* will build on our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to the people we serve ...
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Client Service Advisor I
Found in: Jooble CA O C2 - 4 days ago
Dilawri Group of Companies Mississauga, ON, CanadaWANT TO WORK for one of Canada's Best Managed Companies? · Dilawri Group is now actively searching for a Service Advisor to join the team at Meadowvale Honda . · Want change in a disruptive market · Have no Management experience but an "open" mind and driven · Provide front-li ...
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Client Services Operations Representative
Found in: beBee S2 CA - 3 weeks ago
Royal Bank of Canada MISSISSAUGA, Canada Full timeJob Summary · Job Description · What is the opportunity? · As a Client Services Operations Specialist you will provide day-to-day Customer Service for service delivery re Service Level Agreement (SLAs), compliance with Standard Operating Procedures (SOPs), and quality via proces ...
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conseiller services clients h/f stage
Found in: Jooble CA O C2 - 22 hours ago
IQVIA Argentina Mississauga, ON, CanadaUnder guidance or supervision, develops the necessary skills and product knowledge to provide support to clients. · Trains to provide day to day guidance and support to clients · Learns the technical skills necessary to answer client queries and maintain logs and ensure follow ...
Bilingual Client Services - Mississauga, Canada - ARAMARK Canada
Description
Job Description
Come join our team at Complete Purchasing Services Our group buying organization is second to none and prides itself how we serve & support our clients all across Canada. In the role as Client Services/Support, you will be responsible for systems maintenance, over?the?phone training & support, and inside sales function for contract compliance and user adoption of Complete Purchasing Services' proprietary systems. Support calls are 60% outbound and 40% inbound.
Job Responsibilities
User Training & Support
? Provides first level support to users (external & internal), triage support issues & contacts responsible party for
resolution and/or escalation.
? Provides user training & technical support, phone &/or online and in?person, as needed.
? Sends post?call user satisfaction survey after each user interaction.
? Develops user guides and video tutorials using Camtasia or digital adoption platform, including script, video screen
captures and audio narration.
System Maintenance
? Maintains database integrity.
? Maintains user & supplier profiles ? portal, purchasing, and CRM.
? Documents inbound & outbound calls in the CRM application and manages emails received through the portal ?contact
us? section.
Quality Assurance & Testing
? In collaboration with CPS IT and third?party technology partners, participates in project calls on distributor integrations
and application enhancements.
? Performs user acceptance testing for purchasing and portal upgrades as well as distributor integration.
? Verifies and confirms defect (or bug) fixes.
Program Adoption
? In collaboration with the account manager, ensures user adoption of CPS proprietary systems as well as compliance to
CPS contracts.
Field Engagement
? Participates in field presentations as needed.
Measurement & Analysis
? Monitors user adoption, identifies opportunities, recommends approach to account management team and/or follows up
directly with client.
Qualifications
The ideal candidate will have the following professional experience and skills:
? Minimum three (3) years of IT help desk, specifically software application support and inside sales or customer service
experience.
? Requires strong attention to detail to ensure database integrity.
? Requires strong critical thinking skills for clear, concise assessment of support issues and user requirements.
? Experience and demonstrated ability to diagnose & troubleshoot basic computer user & connectivity challenges.
POSITION SUMMARY:
? Strong communication skills, written and oral. For bilingual position, must be able to communicate effectively in both English
and French.
? Above average computer skills including Microsoft Office (MS excel) and internet.
? Working knowledge of video?editing software (Camtasia) is an asset.
It is expected that the successful candidate will have the following personal attributes:
? Experience and demonstrated ability to work effectively in a matrixed organization.
? Excellent oral and written communication and presentation skills, plus the ability to communicate with a wide range of
people.
? Attention to detail and a passion for database management.
? Excellent customer service and client relationship skills.
? The ability to effectively manage others through informal influence.
? A natural leader with high energy and a sense of enthusiasm who can inspire and motivate others, thereby creating vision
and commitment throughout the organization.
? A self?starter, confident in his/her abilities, self?motivated and able to work effectively with little supervision and also in a
team environment.
? A high energy, results?oriented individual who can make a difference; an individual who takes initiative, makes things
happen, accepts accountability and has a ?can do? attitude; has a sense of urgency.
? Creative and flexible in attitude and style to adapt to new situations in a rapidly changing, dynamic environment.
? A strong value system, unquestioned integrity and good listening skills.
? Has perseverance and the ability to drive complicated projects to a successful conclusion.
? Ability to deal with ambiguity and effectively cope with change.
? Draws on diverse resources to make high quality decisions.
? Thrives on functioning independently with a minimum of supervision, and also in a team environment.
? Has the ability to motivate others who have no direct reporting relationship.
EDUCATION
The successful candidate must possess a minimum of two (2)?year college degree in a technology?related program. A Bachelor?s
degree is desirable but not required.
About Complete Purchasing Services WE CARE FOR YOUR ORGANIZATION AND THE PEOPLE YOU SERVE
Learn how we?ve helped our clients meet their financial and operational objectives.
At Complete Purchasing Services, we're much more than a procurement company - we're a company that cares for your organization and the people you serve. We are dedicated to helping your organization take a step forward.
Because we?re rooted in service, we do great things for our people, our partners, our communities and our planet. We consistently and proactively find strategic purchasing solutions and operational tools that make your organization more efficient and more effective. Together with our client members and our supplier partners, we strive for greatness ? to each other, for our client members, and the outcomes that impact our collective communities and the world we live in.
See how we are making a difference every single day
Complete Purchasing Services is part of the Avendra Group portfolio of companies. As part of Avendra Group, Complete Purchasing Service leverages a vast network of professional procurement experts and innovative resources to deliver customized solutions to customers and suppliers.
This network provides our clients with high-quality, nationally recognized brands as well as local favorites, and the benefit of competitive, stable pricing, giving our clients predictable outcomes.
In addition, our long-term partnerships with industry associations have kept us engaged with the changing and evolving needs of the markets we serve.
Education