Senior Account Manager - Toronto, ON, Canada - Group SJR

Group SJR Toronto, ON, Canada

3 weeks ago

Description

Who We Are SJR is an award-winning content consultancy.

We believe in the power of transformative content and have an unparalleled group of people with uncommon talents who do content marketing differently.

We combine journalistic rigor with creative intelligence, then amplify with technology to sharpen the conversation, decode complexity, transfer knowledge, and build trust.

We hire passionate innovators, disruptors and content marketers to join us on our mission to create best-in-class brand storytelling. We strategize and create for the world's best and biggest brands. Because they have such an impact on society, we have a big impact, too.

Who We Are Looking For

We are currently seeking a Senior Account Manager to support the Client Services team in meeting their objectives and delivering the highest quality client experience.

The right candidate will leverage their expertise in content marketing, build strategic plans and introduce forward-thinking solutions that achieve clients' objectives.

The ideal candidate will have proven experience leading an efficient team to deliver work with clear business impact, all while maintaining an exceptional relationship with a range of clients and stakeholders.

Who You Are
Great Content Marketer. You bring original and untold stories to life that inspire and delight.
Solutions-Oriented Strategist. You develop and ensure the effective implementation of forward-thinking strategic plans and delivery of compelling work.
Client Counselor. You pull the strings to balance the expectations of the client with the execution of work.
Collaborative Builder.

You have an innate ability to mobilize people and build a cohesive team that enhances the value of the agency for the client.

Growth Driver. You are proactive, energetic, and driven to create new opportunities for our clients and our business.

What You'll Do

Key contributor or owner of client workstreams, projects and content programs; build trust with client contact and internal teams and are able to contextualize information to inform strategic recommendations.

Become a subject matter expert in the client's field, speaking clearly to the competitive landscape, products, services, trends, and brand positions within the client's industry.

Guide the team toward the achievement and delivery of client objectives; think through facts, diagnose a situation, and find an accurate and workable solution to help client's business and team prosper.

Present creative concepts to client and lead end-to-end quality control and flawless execution of creative and editorial production.
Proactively provide client with strategic insight by staying abreast of industry trends, audience needs and project outputs.

Work with Analytics & Insights team to evaluate programs and campaigns and are able to rearrange resources in order to maximize ROI to meet client objectives.

Build a cohesive team across agency partners, departments, disciplines, and offices where relevant. Mentor and grow direct reports to be stronger strategically and tactically.
Assess and recommend strategies for building efficiencies, streamlining operations, and enhancing the overall client and content experience.

Play an active role in the business development function; identify and maximize opportunities for organic growth within existing clients and growth within the business.

What You'll Bring
Five-to-seven years of strategic planning and account management experience; agency setting preferred
Strong understanding of content strategy and experience implementing it across a variety of platforms and channels
Proven track record of developing strong client relationships and ability to approach business with confidence and awareness
Demonstrated ability to mine insights that form the basis of creative strategies and content programs
The ability to act quickly on your feet and an eagerness to think outside the box
Strong growth mindset with a capacity for delivering above and beyond the client's initial ask
Excellent verbal, written and presentation skills to sell concepts and strategy to current and prospective clients
Exceptionally personable and positive with strong communication and leadership skills; ability to mentor and nurture your team
Relentlessly curious with a positive, upbeat attitude

What We Offer
Hybrid work environment with three in-office days
SJR office is located in the WPP Toronto Campus at the Toronto's Waterfront Innovation Centre with state-of-the-art amenities
Competitive salary and time off policies
Flexible benefits package, Employee Assistance Program and Wellness Reimbursement
A team of intellectually curious, empathetic, and collaborative people

SJR is dedicated to employment equity and welcomes diversity in the workplace. We also welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment process.

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Senior Account Manager - Toronto, ON, Canada - Group SJR

Description

Account Manager