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    Business Specialist - Mississauga, Canada - 0000050823 RBC Insurance Services Inc.

    0000050823 RBC Insurance Services Inc.
    0000050823 RBC Insurance Services Inc. Mississauga, Canada

    3 weeks ago

    Default job background
    Full time
    Description

    Job Description

    What is the opportunity? The primary responsibility of the role is to ensure change and employee integration activities are effectively supported and implemented within the organization. This is to further ensure that business project initiatives are effectively implemented. This is an intermediate role that requires sound technical knowledge of some of the systems and processes. The role may exist between major product lines (Life & Health, Claims & Shared Services). You will continue to support initiatives that impact the client experience & RBCI's competitive advantage. What will you do?
    • Provide appropriate level of process, system and business support to all types of change initiatives driven by or impacting the Insurance organization. This includes Technology Projects, new Product Launches, Audits, Consulting engagements or business as usual initiatives
    • Act as a contact to provide and or seek out required subject matter expertise related to Insurance
    • Actively participate in all phases of initiatives referenced above including implementation
    • Participate in the development and delivery of process and procedure documentation
    • Support the design of test plan strategies with the IT teams. Assist and create test scripts, execute testing (regression, UAT and PIV), finds and documents defects during UAT, regression and PIV, ensuring defects are resolved and any impacts to the business are communicated
    • Support IT partners in problem resolution and solution design throughout the project life cycle
    • Conduct other duties as assigned related to providing support for the business; this includes but is not limited to; hypothetical inquires, troubleshooting, maintenance and upgrades of source systems, letter content and system support and queries What will you need to succeed?
    • 2 to 4 years of insurance experience
    • College degree
    • Strong written and verbal communication skills
    • Analytical, critical thinking, accountability
    • Respectful and professional behaviour at all timesNice to have
    • University degree or equivalent
    • Business Analyst experience
    • Collaboration, impact and influence, change management experience What's in it for you?
    • A Total Rewards program that includes flexible benefits, work/life balance and career development programs and investment and retirement savings plans
    • Competitive pay and high-earning potential
    • All the tools, training, and team support you need to grow your career
    • Flexible work/life balance options
    • Sophisticated RBCI software tools to boost your productivity Job Skills Agile Methodology, Business Data Analysis, Business Process Modeling, Commercial Acumen, Communication, Critical Thinking, Decision Making, Group Problem Solving, Interpersonal Relationship Management, Requirements Analysis Additional Job Details

    Address:

    MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA

    City:

    MISSISSAUGA

    Country:

    Canada

    Work hours/week:

    37.5

    Employment Type:

    Full time

    Platform:

    INSURANCE

    Job Type:

    Regular

    Pay Type:

    Salaried

    Posted Date:

    Application Deadline:

    I nclusion and Equal Opportunity Employment

    At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
    ​​​​​​​
    We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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