- Oversee the ongoing management of the National Professional Services team to support the delivery of client service excellence
- Ensuring delivery on Professional Services Group business plan objectives designed to enhance our value proposition and deliver on our key growth strategies
- Develop and implement optimum product and placement strategies defined by strata and appropriate segment to address specific client needs. Execute these "go to market" strategies.
- Data management. Develop / execute a plan around PSG data to support client decisions and "go to market" strategies.
- Effective market management through a systematic process, foster keys relationships at various levels of insurers and develop new insurer capacity
- Manuscript and bespoke wording strategies, working in conjunction with the Legal and Research practice. Support our client value proposition and reduce E&Os. Training of team members on technical topics.
- Develop global network to assist with added client value
- Creating and communicating PSG's product and service expertise through presentations, panel discussions and educational events, both internally and externally
- Building internal and external relationships through demonstrated competency, understanding of the clients' business, and a transparent, consultative style
- On key and critical accounts identified, working in collaboration with Senior Leadership to:
- Build and maintain ongoing strategic C level customer relationship
- Provide consultative service to the key decision makers, which are typically the CFO, Chief Counsel or Board members (e.g. head of Audit Committee)
- Manage complex sales situations and acquire clients based on "value based selling"
- Managing the operational and fiscal activities of the department which include talent management, budgets and attainment of financial goals
- Analyzing business processes and problems and accordingly, develop solutions to enhance efficiencies
- Coordinating and implementing solutions for process analysis and general department projects
- Communicating with other functional departments units to ensure proper service and quality levels are maintained.
- Building the experience, knowledge and capabilities of the broking resources into collaborative, successful team
- Working collaboratively with Senior Leadership and HR Managers to foster a positive employee environment that is receptive to change
- In conjunction with Human Resources, determining and deploying effective succession planning, performance management, learning and development solutions, including structured mentorship programs
- Minimum ten (10) years of commercial insurance and/or marketing/broking experience required;
- Ability to work collaboratively as a key member of a team and independently with minimum supervision;
- Client relationship focused;
- Excellent interpersonal, communication and presentation skills, verbally and written;
- Strong organization skills and the ability to prioritize under pressure of competing deadlines;
- Must have strong computer skills and be proficient with the Microsoft Office Package.
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Professional Services Group Broking Leader - Old Toronto, Canada - Aon
Description
Job Description:Join our industry-leading team in Canada and help deliver innovative and effective solutions for our clients as a Broking Leader on our National Broking team at Aon. As a part of this team, you will report directly to our Managing Director Broking and play a key role in empowering results for our clients.
This is a hybrid role with the flexibility to work both virtually and from our Toronto office.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
As part of Aon's Specialty Broking, you will be joining a well versed, collaborative national team supporting our clients coast to coast. Within this role, you will be leading a team of technical brokers focused on Professional Liability risk transfer. This role also provides you the opportunity to manage a cross section of small to large clients in various industries, develop "go to market" strategies, carrier relationships, and support sales initiatives.
Skills and experience that will lead to success
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
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