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    Product Solutions Engineer - Toronto, ON, Canada - Plusgrade Inc.

    Plusgrade Inc.
    Plusgrade Inc. Toronto, ON, Canada

    3 weeks ago

    Default job background
    Description

    We are dedicated to shaping the future of travel by partnering with 200+ airline, hospitality, cruise, passenger rail, and financial services companies to create new, meaningful revenue streams through incredible customer experiences.

    Rooted in our core values of being ambitious, innovative, and collaborative, we are driven to continuously raise the bar, exceed expectations, and bring out the best in everyone, fostering a culture where we believe we are better together, working towards an extraordinary future in travel.

    Come help us transform everyday travel into extraordinary experiences.
    Are you a creative problem solver with an entrepreneurial mindset and your finger on the pulse of the travel industry?

    Our Product Solutions Engineer works at the intersection of product, engineering and partner success to help our Partners succeed in surpassing their revenue goals by utilizing Plusgrade products.

    You are an external face of the Product team and work closely with both internal and external stakeholders to drive optimal performance of our partners while also influencing innovative potential future products and features.

    Lead training and Q&A sessions with Partners and key stakeholders to empower them to utilize Plusgrade products to the fullest.


    • Serve as internal technical expert on Plusgrade's standard products for our Partner Success and other internal teams.

    Ideally, the candidate will have experience working in the travel industry and will have worked directly with airlines, cruise, or rail.


    • Strong entrepreneurial attitude to help innovate and execute product initiatives which in turn will create amazing traveler experiences across the Customer journey.
    • Ability to communicate (both written and verbal) effectively with external stakeholders ranging in functional expertise from engineering and product to business as well as with seniority levels up to executive management.
    • Bachelor's degree in, Product Management, Engineering, Business, Computer Science, Information Technology, or related field.
    Comprehensive Health Plans
    Flexible Paid Time Off
    Home Office/Commuter Credit

    We welcome applications from all qualified individuals and are committed to equal employment opportunities regardless of gender identity or expression, race, ethnic origin, creed, place of origin, age, sex, marital status, physical or mental disability, sexual orientation, and any other category protected by law.

    Upon request, we will provide accommodation for applicants with disabilities.

    We believe in diversity and inclusivity and that is why our interview process is designed for a positive candidate experience and to ensure every candidate is evaluated equally.

    Recruiter Phone Interview


    • Take-home Assessment or remote coding exercise (if applicable)
    • All candidates will be provided with feedback regardless if they pass or didn't pass any of our interview stages.
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